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Royal Plaza Hotel
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Reviews (4,456)
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2,431 - 2,436 of 4,456 reviews
Reviewed June 3, 2014

Like the nice size of their family room as you can seldom find one with 2 queen size bed, value for money. Location is quite good with amenities such as MTR, markets, shopping centers and eateries within walking distance. Can even walk to ladies street. However, not that suitable for elderly as most places requires them to walk and a lot of stairs. Food in hotel restaurant was great too. Overall, nice rooms and good place for families without elderly. You may have to travel around in taxi if u bring elderly.

  • Stayed: March 2014
    • Value
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1  Thank Starlet74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 2, 2014

Location was excellent and not far from anything due to Hong Kong's awesome transport system. Rooms were clean and luxurious and the staff efficient and friendly. Would definitely stay there again. Shopping centre was being renovated during our stay, so we did not see it at its best, but the food court was great and gave plenty of options for our whole family. Walking distance to a lot of great things, (markets, restaurants) that not a lot of short term tourists see. Fantastic!

Room Tip: great views from upper floors on the flower market side of the hotel.
  • Stayed: March 2014, traveled with family
    • Value
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1  Thank Paul Kelsey Hen... S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 2, 2014

Booked this hotel due to the availability of Family Room that can accommodate up to 4 adults. Was initially concerned about the location as the directly-connected MTR is Mongkok East, which was not on the main Red line that goes to TST, Mongkok etc. However, everything is actually within walking distance (for e.g. 10 mins to Mongkok MTR).

Due to different schedules, I flew into HK alone and took the Airport Express train followed by the free hotel shuttle. There was a staff from Royal Plaza Hotel on board the bus but he was busy on his phone and did not offer to help with my luggage despite I nearly fell down the bus with it.

Was a bit overwhelmed when entering the lobby as it was overcrowded with people. Reception was not friendly and nobody offered to help me with my luggage since the moment I alighted from the bus. On the contrary, my family members received the opposite treatment with the lady receptionist extremely warm and eager to make them comfortable.

There is nothing to complain about the room, as it was relatively spacious in HK standards. Room condition was also good in the context of cleanliness and overall look. However, there was 1 night whereby we returned to the room with it reeking of cigarette smell. This was despite we were staying at a non-smoking level. The duty manager and housekeeping brushed it off following our feedback.

We left our luggage with the Concierge after checking out as there was still 1 hour left before we need to go to the airport. However, the concierge lost our luggage card after we passed to him for collection. He was frantic and took more than 15mins to locate our bags. This was rather shocking to us.

  • Stayed: May 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
1  Thank jetsetting_j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2014 via mobile

Stayed 4 nights with my husband and toddler in tow. Nice, clean and comfy, but probably not a full 5 stars hotel. Good-sized rooms considering that rooms in HK are generally quite compact.

Walking distance to mongkok where food and entertainment abound. Mongkok East MTR was just downstairs but it wasn't very convenient for us since it's not along one of the main lines and we needed to change trains to most places we were heading to. This wouldn't be an issue had we not been travelling with our child and his stroller.

Hotel was nice to provide shuttle service to nearby MTR stations along the main lines for additional convenience. Will definitely stay here again should we return to HK.

Stayed: January 2014
Thank Yilin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2014 via mobile

This hotel is close to Mong Kok East MTR, 5 mins walk. The hotel room is spacious compare to other hotel in HK. There's good restaurants in the hotel itself, you don't have to go far if you don't wish to step out. The gym facilities are good with steam bath and sauna, big pool and luxurious change room to my pleasant surprise.

Stayed: May 2014, traveled with friends
Thank TravelSmug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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