This is the second time we've stayed at this hotel. The first time we took mtr but had to drag our luggage and kids through the mall all the way to the hotel so this time we learned and took the bus from the airport and the stop was right in front of hotel..fantastic. Had to wait for the room so went to mall to eat. Great that it's so conveniently located next to malls. Breakfast buffet is still good. The only thing was that this time we booked the noah's ark exploration package. Which advertised that it included (cut from website):
One night accommodation in Superior Room
Two complimentary Noah's Ark admission tickets.
Round trip shuttle bus service to/from Mongkok Grand Century Place & Noah's Ark
Complimentary daily buffet breakfast for 2 persons at 2+2 café.
Complimentary shuttle bus service to/from hotel & Tsimshatsui
Free use of Health Club facilities including gymnasium, swimming pool & steam room
We did not get our welcome fruit but that was fine. But we thought we get two tickets for every night we booked and since we booked 2 nights we thought we'd get 4 tickets...but we were informed that no matter how many nights you book you only get 2 tickets. So if you want/need more tickets then you will need to book each night separately. Then when my husband went to book the listed round trip shuttle bus to mongkok and noah's ark, he was told he would have to pay for it. He was surprised since it was listed as one of the privileges but was told my the manager that since it does not specifically state that it is a "complimentary" service that statement is simply to inform you that it is a service that is available. That didn't seem right. All that to say is if you book this hotel and choose one of the special promotional packages know that if it does not state "complimentary" you will still have to pay for the service mentioned.
- Official Description (provided by the hotel):
- Located in the center of Shatin district and adjacent to New Town Plaza, the biggest shopping mall in Hong Kong. Five minutes walk from MTR station. Easy access to Central and TST by means of public transport. Hotel runs regular comlimentary shuttle bus service to and from TST to hotel. Regular public bus A41 run between Hong Kong International Airport and hotel. The journey takes around 45 minutes. ... more less
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- Also Known As:
- Royal Park Hong Kong
- Hotel Royal Park
- Royal Park Hotel Hong Kong