I stayed at Hotel Royal Pacific on early Mar’14. I am happy with the stay at the hotel but was fairly disappointed when i left hotel.
Reason is because the taxi i took from Hotel to HK I/Airport has cheated me on the total amount. Normal price is ~ HKD240 but he charged me ~HKD290 instead. I believed the taxi driver might be co-operating with the Lobby services in order to get the added cost. Why am I saying this ..
1= There was another hotel guest before me but the bellbag called another taxi (Arriving from the street) instead of using this taxi, which was park/waiting outside the hotel entrance. When it comes to my turn, the bellboy flagged this taxi instead of requesting another taxi like the other guests.
2= During my ride, conversation between the taxi driver to another driver stated someone at the lobby is watching around and alerted them to be cautious.
Due this discrepancy, I am unable to claim my travelling cost as questions were raised if I have tampered with the receipt.
I have lodged a report with the HK Transport Complaint Unit and they have confirmed the driver has committed a traffic offence
I strongly request the mgmt. to look into this issue seriously to avoid other guests to be cheated in the similar manner.More
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