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“Good Hotel - Great Location” 4 of 5 bubbles
Review of Park Hotel Hong Kong

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Park Hotel Hong Kong
Ranked #82 of 713 Hotels in Hong Kong
Certificate of Excellence
Mumbai
Level Contributor
103 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
“Good Hotel - Great Location”
4 of 5 bubbles Reviewed March 21, 2014

I was on a business trip and my client had booked me in this hotel. Its location made it very easy to locate. Though the reception area was crowded, the staff were very helpful and the check in was done in good time. The room, though a bit small, was very comfortable with good facilities. As I moved out looking for some food, it was a pleasant surprise to find good Indian restaurants where I got homely vegetarian food. The locality is full of shops and it was a pleasure to walk around. After a good night's sleep, the breakfast offered a good spread. Reaching my work place from the hotel was also very easy. All in all, a good hotel in a great location.

  • Stayed February 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank KChandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this review, March 26, 2014
Dear Valued Guest,

Thank you for choosing Park Hotel Hong Kong as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us on TripAdvisor. It is a pleasure to learn of your satisfaction with the hotel’s location, overall service and breakfast, and we are happy to receive such recognition.

We have noted your valuable feedback on the room size and regret that the size of the guest room you stayed in did not meet your expectation. Currently, our hotel has 347 guest rooms in various categories and different sizes to suit guest preference and needs. We certainly make the best arrangement for our guests if we know their preference in advance or during the stay under available situation.

Regarding the crowded situation of the reception area, we are sorry that as our hotel was almost running full house during the period you stayed with us and the lobby may have been a bit cramped during the peak check-in and check-out period. We sincerely apologize for the inconvenience that may have caused you. Please rest assured that we will make every effort to seek continuous improvement in providing our guests with the best service experience.

Once again, thank you for your time and we look forward to having another privilege of welcoming you back in the near future.

Warmest regards,
Michelle Mak
Hotel Manager
Park Hotel Hong Kong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,495 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (222)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 19, 2014

Great hotel. The staff at the front desk to the concierge and to the cleaners are very helpful and pleasant. Sam and Ken at the concierge desk were only too happy to help with any questions and suggestions. Phoneix at the front desk was very polite and helpful. Linda my ceaning lady was always smiling and very happy. Overall I had a fantastic stay at the Park Hotel and I will definately stay on my return to Hong Kong later on in the year. Thankyou so much for a pleasant stay and see you all very soon.

Room Tip: I satayed in room 1029 and the room is great and the bathroom was excellent.
See more room tips
  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dhyabusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this review, March 25, 2014
Dear Valued Guest,

Thank you for choosing Park Hotel Hong Kong as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us on TripAdvisor. It is our honour to have brought you an enjoyable experience and your valuable comments are testament to our dedication to service excellence. At Park Hotel Hong Kong, we endeavour to bring joy and love to all our guests.

Once again, thank you for your time and we look forward to welcoming you back soon.

Warmest regards,
Michelle Mak
Hotel Manager
Park Hotel Hong Kong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Troy, New York
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed March 17, 2014

We stayed at the Park Hotel in early February (very expensive due to Chinese New Year, as were all hotels in HKG) before a cruise. This is a wonderful hotel, very friendly front desk staff, attentive concierge staff, fine rooms and great location. Shopping is nearby and the harbor is a relatively short walk (it was "shorter" twenty two years ago when I was younger!) including the Star Ferry. We loved our stay here. The restaurant was good but there are many restaurants nearby so you are not captive to it. If we ever return to Hong Kong we will stay hear again.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Troytraveler05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this review, March 19, 2014
Dear Valued Guest,

Thank you for choosing Park Hotel Hong Kong as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us on TripAdvisor. We sincerely appreciate your kind words regarding the hotel and the team. At Park Hotel Hong Kong, we endeavour to bring joy and love to all our guests.

Once again, thank you for your time and we look forward to welcoming you back with another wonderful stay soon.

Warmest regards,
Michelle Mak
Hotel Manager
Park Hotel Hong Kong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed March 13, 2014 via mobile

The hotel is located in a great spot! It was very clean, quiet, & the staff was super nice and helpful. The only complaint is if you like to workout this probably isn't the hotel for you. The gym is tiny with very little..1 treadmill, 1 bike & a few weights. I hope that helps!

Stayed March 2014, traveled as a couple
Helpful?
1 Thank Mbbroyles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this review, March 19, 2014
Dear Valued Guest,

Thank you for choosing Park Hotel Hong Kong as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us on TripAdvisor. It is a pleasure to learn of your satisfaction with the hotel’s location, overall service and facilities and we are happy to receive such recognition.

We have noted your valuable feedback on the gym facilities, and regret that the facilities did not meet your expectation. We sincerely apologize for your disappointment. Please rest assured that we will make every effort to seek continuous improvements in providing our guests with the best service experience.

Once again, thank you for your time and we look forward to having another privilege of welcoming you back in the near future.

Warmest regards,
Michelle Mak
Hotel Manager
Park Hotel Hong Kong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wuxi, China
1 review
5 of 5 bubbles Reviewed March 10, 2014

Hotel located at a very convenient location, close to MTR, shopping, tourists attractions and business offices.
Room was a corner room on higher floor, very clean and quiet.
Cleaning staff was very friendly & polite, always greet cheerfully.
Concierge assisted attentively with check in, arranging transportation and parcel delivery. Great service, Ken!
FO Kevin took care stay extension, address me by name professionally, we felt very well treated and at home.
Definitely will return!

Room Tip: Try the seafood buffet!
See more room tips
  • Stayed February 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wayne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this review, March 14, 2014
Dear Wayne,

Thank you for choosing Park Hotel Hong Kong as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us on TripAdvisor. It is a pleasure to learn of your satisfaction with the hotel’s location, guest room environment and overall service and we are happy to receive such recognition. We have shared your kind comments with our team, especially Ken of our Concierge team and Kevin of our Front Office team. At Park Hotel Hong Kong, we endeavour to bring joy and love to all our guests.

Once again, thank you for your feedback and we look forward to welcoming you back soon.

Warmest regards,
Michelle Mak
Hotel Manager
Park Hotel Hong Kong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 10, 2014

This is my fourth visit to Park Hotel Hong Kong. Although this visit was a short 2 nights stay, I had a great stay ! The room was kept cleaned, staff were all professional and friendly; nothing was too much of a trouble. I had a late flight home to Singapore and the hotel has extended a late check out for me. This was a great hospitality from the hotel. The hotel location is a plus point - within walking distance to many stores, restaurants and close to MTR. Thank you Park Hotel !

I will recommend and stay in this hotel again when returning to Hong Kong !

  • Stayed February 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Angel_angel2912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this review, March 14, 2014
Dear Angel,

Thank you for taking the time to share your recent delightful experience on TripAdvisor. It is our honour to have brought you an enjoyable experience and your valuable comments are testament to our dedication to service excellence. We also truly value and appreciate your continued support throughout the years.

Once again, thank you for your feedback and we look forward to welcoming you back with another wonderful stay at Park Hotel Hong Kong soon.

Warmest regards,
Michelle Mak
Hotel Manager
Park Hotel Hong Kong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, South Carolina
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed March 8, 2014 via mobile

Not a 5 star hotel but a good choice. Pretty basic hotel with a small bar off of the lobby. Tony the bartender is a great guy who remembers names and is up for a good conversation. The restaurant is basic and provides a nice choice of western food. The rooms are average. For my preference the beds are way too firm. Located in the heart of downtown I was happy to be on the 14th floor avoid noise.

Stayed March 2014, traveled on business
Helpful?
Thank Moneganp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this review, March 19, 2014
Dear Mr. Monegan,

Thank you for choosing Park Hotel Hong Kong as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us on TripAdvisor. It is a pleasure to learn of your satisfaction with the hotel’s location and Park café and we are happy to receive such recognition. We have shared your kind comments with our team, especially Tony at Marigold Bar.

We have noted your valuable feedback on the mattress firmness and we regret that the bed in your room did not meet your expectation. In fact, we have both types of soft and hard mattresses to suit our guest preference and needs. Guests are always welcomed to contact our staff members who are readily available to offer assistance. Please rest assured that we will make every effort to seek continuous improvement in providing our guests with the best service experience.

We take all guest comments very seriously and once again, we apologize for the inconvenience you had on your last stay. We certainly look forward to having another privilege of welcoming you back in the near future.

Warmest regards,
Michelle Mak
Hotel Manager
Park Hotel Hong Kong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Hotel Hong Kong

Property: Park Hotel Hong Kong
Address: No.61-65 Chatham Road South, Tsimshatsui, Kowloon, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#66 Business Hotel in Hong Kong
#72 Luxury Hotel in Hong Kong
#83 Family Hotel in Hong Kong
#85 Romantic Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Hotel Hong Kong 4*
Number of rooms: 347
Official Description (provided by the hotel):
Feel the pulse of the city from the Park Hotel Hong Kong, strategically located in the heart of Kowloon's entertainment and business district of Tsim Sha Tsui. At the forefront of Tsim Sha Tsui's buzzing nightlife, you will be spoilt for choice with an extensive array of eateries and dining establishments. The Star Ferry, Kowloon Station for the Airport Express Trains and subway station are a five to ten minutes' walk away, giving you easy access to the rest of this vibrant city. Complimentary WiFi access and handy smartphone service is offered with unlimited free local and international calls to 15 countries include Australia, China, France, India, Italy, Japan, Germany, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, UK and USA as well as free WiFi hotspot sharing. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with DerbySoft Ltd Shanghai HQ Supplier Direct, Agoda, Booking.com, Hotels.com, Ctrip TA and Priceline so you can book your Park Hotel Hong Kong reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Park Hotel Hong Kong

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