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“Excellent Location, Good Service”

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Park Hotel Hong Kong
Ranked #75 of 721 Hotels in Hong Kong
Certificate of Excellence
Reviewed January 6, 2013

Spent Christmas with family here and the location is excellent! There are shops, convenience stores, restaurants and the MTR station, all within walking distance. We also got the premier rooms which are very nice, with small office and living room areas. I would have appreciated if they had king size beds rather than queen size beds, as the room size can definitely fit that one. King size beds are kind of a rarity in Hong Kong. Also, we got the rooms at a discount by booking in advance, but it surely is still expensive. Given what the average hotel price in Hong Kong is though, I would recommend this hotel.

Room Tip: Look for promos or book in advance. In HK, you really need all the discounts you can get.
  • Stayed: December 2012, traveled with family
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Thank YellowWuxia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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856 - 862 of 1,668 reviews

Reviewed January 3, 2013

We really enjoyed our stay in Park Hotel last Christmas 2012. The rooms were clean and nice. The personalized greeting on the tv screen upon opening it the first time after check-in is a thoughtful touch. Service is fast and the staff easily understood our requests for a cab and occasional inquiries. Love it. It is located near a lot of shops and cafes. Even McDonald's is not very far from it. You can people watch at the other end of the hotel.

Tip: On Christmas Eve, the roads/streets are closed for fireworks. So if you're coming from somewhere, cabs cannot drop you off at the hotel itself. I would assume it's the same on New Year's EVe.

  • Stayed: December 2012, traveled with family
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Thank shalum_u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2013

the park hotel is located just minutes walking from the subway on the Kowloon side of hong kong. Hotel is quite hidden and very quite the in room facilities are very acceptable and clean. this hotel is all about location location location I would recommend this to anyone wanting reasonable high quality accommodation on a budget and or the free indipendent traveller

  • Stayed: December 2012, traveled with family
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2  Thank Clinton G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2012

We went n stayed at the park hotel for 4 N in dec2012 . The location of the hotel is really spot on as it is close not only to the malls but also has many indian restaurants nearby......the best being Tandoori nights which had live ghazal every night n the food too was real close to the real indian standards.
MTR is also nearby but after staying at galaxy macau n then coming to park was a little disappointing because the rooms were not something spectacular it was like an average room .
Please stay away from the nearby electronic shops as we had heard some unpleasant experiences. I cannot comment about the wifi nd the bar facilities as we had not availed any of the above services.

  • Stayed: December 2012, traveled as a couple
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2  Thank AmiT P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 26, 2012

Hotels in Hong Kong are not cheap. Be it on Hong Kong island or in Kowloon. This you must understand first and foremost.

However, choosing the right hotel and at the right price is another gig in itself and I made the decision based on my previous experinces at the Park Hotel Singapore (part of the Parkwell group) to change my booking and to stay at Park Hotel TST instead.

And boy, was I disappointed.

Pro's

1. Location is good. A 20 minute walk to harbour front and canton road and all the branded stores
2. MTR is a short 10 minute away away (TST station)
3. A number of food outlets (Local chinese food) around the hotel including currency exchange, a 7-11 and loads of spa/massage parlours.

And that's where the advantages of staying at Park Hotel ends.

Con's

For the price I spent on a 3 night stay at the hotel, it was incredibly fustrating and disappointing the parkwell group have chosen to ignore the branding of their hotels. This hotel, is NOTHING like Park Hotel Singapore.

On one hand, you have a brand that is supposed to be a 4 star hotel. And then you open your room door and you have a room that's possibly/probably a 3 star type room.

The only saving grace for me for this hotel was its location. Internet was chargable at a stupid price. Bags we needed to leave at the storage room as we did a 2D1N trip to Macau were chargeable though the bags were not kept in a room but out in the lobby.

It was a very small charge and that's really not the point I am trying to make.

Having already squeezed you dry with the crazy hotel rates, they bleed you dry some more by charging and charging for a hotel that deserves nothing more than 3 stars.

Very very disappointed with this hotel and what Parkwell have done with this establishment.

What made it worse to top it all off was every morning, we woke up with sore throats/mucus filled throats because either the air conditioning filters had not been cleaned regularly and there was dust getting into the room from the blower OR we were breathing in fresh air from a smog filled/haze filled air outside.

Which ever it is/was, this was a total let down. Some common sense has to prevail with the pricing for this hotel at some point in time. And improvements to the quality of the rooms please because they were not of the quality they are supposed to be for a 4 star brand.

  • Stayed: December 2012, traveled as a couple
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3  Thank Diving-Addiction00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this reviewResponded January 1, 2013

Dear Valued Guest,

Thank you for choosing Park Hotel Hong Kong as your preferred choice of stay during your recent visit to Hong Kong and for taking the time to share your feedback on Tripadvisor. We sincerely thank for your commendation on our location. However, we are very disappointed to read your review and would like to extend our sincere apologies for your disappointment and the inconvenience caused.

We have noted your valuable feedback on internet service, baggage storage service and guest room ventilation. As internet usage is becoming more popular for guests, we review our pricing policies regularly and do offer free internet service to guests who made reservation via our website. As such, direct reservation through our website is recommended in order to enjoy complimentary internet service as well as best rate guaranteed.

In regard to baggage storage and the fee incurred, your concern on baggage security has been addressed. All baggages are well-handled by keeping in the locked storage room, while some soon-to-check-out luggage may be temporarily kept at the Concierge counter in lobby for guest’s convenience. We are sorry for the confusion caused. Baggage storage is complimentary during guest’s stay and charge is applied to storage service which beyond staying period.

Besides, we apologize for the shortfall of ventilation in guest room. The Room Attendants are reminded to be more attentive to guest room ventilation. Please rest assured that cleaning of air conditioning vent and filters are carried out in regular basis. We will make every effort to ensure high standard of cleanliness are maintained and seek continuous improvement in serving our customers satisfactorily.

We take all guest comments very seriously and once again, we apologize for the inconveniences caused and hope this incident will not deter you from using our hotel. We certainly look forward to having another privilege of welcoming you back again in the near future.



Thank you,

Michelle Mak
Hotel Manager
Park Hotel Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 21, 2012

Location is very good and convenient. Near to many shopping, foods and transport (mtr and star ferry).
I was surprised the room and bathroom is big. The 3 single beds provided for 3 of us is large. They look into details of providing 3 items (e.g towels, tea cups, etc) in the room for 3 persons which most hotel didn't upon check-in. Room and bathroom is clean. Will definitely stay in Park Hotel in my next trip to Hong Kong.

  • Stayed: December 2012, traveled with family
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Thank Dawnbg_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2012

I stayed at this hotel the first time, used to be a frequent HK visitor, and stayed at other hotels in HK including Metropark Kowloon, Traders Hotel, Langham Place, Hyatt , W Hotel and others. I think Park hotel is quite pricey.
Location is very good, you can just walk to Harbour city, and other famous attraction points. Very convenient .
Hotel room is old and simple. Quite clean. Nothing to complain.
But the rate i paid is relatively high for such a simple room.

  • Stayed: November 2012, traveled with friends
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Thank ShanTy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Hotel Hong Kong

Address: No.61-65 Chatham Road South, Tsimshatsui, Kowloon, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#65 Business Hotel in Hong Kong
#68 Luxury Hotel in Hong Kong
#82 Family Hotel in Hong Kong
#84 Romantic Hotel in Hong Kong
Price Range: $130 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Hotel Hong Kong 4*
Number of rooms: 347
Official Description (provided by the hotel):
Feel the pulse of the city from the Park Hotel Hong Kong, strategically located in the heart of Kowloon's entertainment and business district of Tsim Sha Tsui. At the forefront of Tsim Sha Tsui's buzzing nightlife, you will be spoilt for choice with an extensive array of eateries and dining establishments. The Star Ferry, Kowloon Station for the Airport Express Trains and subway station are a five to ten minutes' walk away, giving you easy access to the rest of this vibrant city. Complimentary WiFi access and handy smartphone service is offered with unlimited free local and international calls to 15 countries include Australia, China, France, India, Italy, Japan, Germany, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, UK and USA as well as free WiFi hotspot sharing. ... more   less 
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Park Hotel Hong Kong

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