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“It is worth for what we paid”

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Park Hotel Hong Kong
Ranked #75 of 721 Hotels in Hong Kong
Certificate of Excellence
Reviewed November 6, 2012

It is in a good location. However the parking is insufficient. The amount collected towards deposit is not returned even after a month. The rooms are clean and neat. Courtesy at front desk at checkout time is not appreciated.

  • Stayed: October 2012
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1  Thank ysprasad2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHotelHongKong, Hotel Manager at Park Hotel Hong Kong, responded to this reviewResponded November 9, 2012

Dear Valued Guest,

Thank you for choosing Park Hotel Hong Kong as your preferred choice of stay during your recent visit to Hong Kong and for taking the time to share your feedback on Tripadvisor. We sincerely thank for your commendation on our location and room. However, we are very disappointed to read your review and would like to extend our sincere apologies for your disappointment and the inconvenience caused.

We have noted your valuable feedback on the deposit refund issue and courtesy of our Front Desk staff. Regarding the issue of deposit refund, please rest assured that proper check-out procedures have been followed and no deposit being charged by the hotel. After you checked out, we informed the card centre to release the approval code on the same day and the captioned approved amount should be reverted to your account accordingly. In general, it takes one to two weeks to revert the payment, but, in certain cases, it may require longer time which entirely depends on the card issuing bank’s policies. In regard to the courtesy of our Front Desk staff, we will certainly enhance the customer service skills of our staff through training to ensure our services are consistently maintained in high standard. We will make every effort to seek continuous improvement in serving our customers satisfactorily.

We take all guest comments very seriously and once again, we apologize for the inconveniences caused and hope this incident will not deter you from using our hotel. We certainly look forward to having another privilege of welcoming you back again in the near future.



Thank you,

Michelle Mak
Hotel Manager
Park Hotel Hong Kong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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877 - 883 of 1,668 reviews

Reviewed November 3, 2012

We have been to HK many times and over the last few years we decided not to stay at The Park as they were renovating. This time we decided to go back as we have always enjoyed the stay and the central locatiion and we were not disapponted. The renovatiions were finished and the rooms were great. The staff were friendly and very helpful. I thouroughly recommend this Hotel for anyone wishing to stay in that wonderful city of Hong Kong. Happy to give further advice if you wish.

Room Tip: a view of the "park" would be nice.
  • Stayed: October 2012, traveled as a couple
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Thank JSVx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2012

We had a four night stop over on the way back to Australia from Europe and the Park was probably the best value for money hotel we stayed in on our USA-Europe holiday.
Staff are friendly and helpful, rooms are spacious and clean.Easy walk to Nathan Road and for us no problem down the Chatham road to the Island ferries.I would stay there again and recommend to friends.

  • Stayed: October 2012, traveled as a couple
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1  Thank Brian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2012 via mobile

beside the heavy smoking smell on their standard room, which regardless our request, they upgrade into a suite( honeymoon complimentary)

The location is the very best.
Near the mtr station, so feel free to explore hongkong, in hongkong's way

the staffs were ok, due to lack of language.
But we were satisfied at the end of our four days stay.

Good location once again.
Good food.

Hong kong, thank you

  • Stayed: March 2012
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2  Thank inandouthoteltohotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2012

It's my 1st time staying at Park Hotel thou been to Hongkong a few times, I feel that this is the best stay as compare to my previous hotels in Tsim Sha Tsui . It's just in the central of the bargain shopping streets. conveniently accessible to everything. staff at the reception is friendly one of the staff saw that it pretty difficult to write in the lobby with the small table , and he came over and invited me to use the business centre and even help me with my things. The only cons is that there is no free wifi in the hotel rooms. This makes it incovenient for business travellers w kids very difficult. The staff told me they re upgrading the wifi in the hotel i reallyy hope that its true because i will still choose to stay Park Hotel the next time if i go HK .

Room Tip: Request for the refurbished rooms .
  • Stayed: September 2012, traveled with family
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Thank ytravel16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2012

I have stayed twice at the Park Hotel in TST, Kowloon in December 2010 and 2011 and both times I have found nearly everything about the hotel to be excellent and of the highest order. I will be in Hong Kong in 2013 and will choose to stay at the Park Hotel again. It is central to everything, the price is right and the Park has always looked after me very well. The buffet and cafe are excellent, the rooms are of a good size and comfortable and the staff are very friendly and helpful. There is not much at all I cannot really fault. The only thing I would like is a harbour view from a higher floor but other than that, I can't complain.

Charlie from Australia.

Room Tip: The higher the better as you will get the harbour view if your window faces towards that direction.
  • Stayed: December 2011, traveled solo
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3  Thank Claudio M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2012

I stayed at the Park Hotel last year when traveling with my father. We were a little concerned when we were dropped off at the mouth of an ally way with a sign that simply read 'Park Hotel ->) but once we were inside all fears were put to rest. the beds were very firm but that would have to be my only complaint.

Located close to many convenience stores and a minimum taxi charge from the ferry harbor the location was perfect for our trip.

The hotel services were amazing, it had everything i wanted, a gym, a pool, good breakfast but the highlight of the stay was definitely Tony the bar man! he made waiting for the transfer to the airport one of the most memorable moments of our trip. Thank you Tony

  • Stayed: November 2011, traveled with family
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2  Thank tmckenzie91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Hotel Hong Kong

Address: No.61-65 Chatham Road South, Tsimshatsui, Kowloon, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#65 Business Hotel in Hong Kong
#68 Luxury Hotel in Hong Kong
#82 Family Hotel in Hong Kong
#84 Romantic Hotel in Hong Kong
Price Range: $130 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Hotel Hong Kong 4*
Number of rooms: 347
Official Description (provided by the hotel):
Feel the pulse of the city from the Park Hotel Hong Kong, strategically located in the heart of Kowloon's entertainment and business district of Tsim Sha Tsui. At the forefront of Tsim Sha Tsui's buzzing nightlife, you will be spoilt for choice with an extensive array of eateries and dining establishments. The Star Ferry, Kowloon Station for the Airport Express Trains and subway station are a five to ten minutes' walk away, giving you easy access to the rest of this vibrant city. Complimentary WiFi access and handy smartphone service is offered with unlimited free local and international calls to 15 countries include Australia, China, France, India, Italy, Japan, Germany, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, UK and USA as well as free WiFi hotspot sharing. ... more   less 
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Also Known As:
Park Hotel Hong Kong

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