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All reviews tsuen wan executive floor shopping mall free wifi checking in hotel is situated convenient location spacious room min walk bonnie station lobby mtr hong hk supermarket concierge
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Reviewed February 5, 2013

We stayed here oct. of last year.. We stayed as a family with 2 kids (5 and 8). We arrived 10am at the hotel. Upon our arrival, bellman was helpful with our luggage. Front desk receptionist wasn't exactly friendly but offered us a room that will be ready by 12noon. Well this is fine with us considering that c/in time should be 2pm. We requested for a room with twin beds. The room was spacious enough and it allowed us to use the 54" width inflatable bed that we brought.. Though the MTR is just 5-10 mins walk, it is still too much for my kids after a very long day. Further, I think the location is not that appealing. It is very, very far from Nathan road and Mongkok's atmosphere. So basically it is a trade off between space and location. Another hotel in Mongkok area was offered by our travel agent for the same price but the down side is the very small space of the rooms.
My husband and my kids had a good stay. I, on the other hand didn't. The sheets that they used on the bed was awful. It made sound every time you move and it kept me awake. For the whole stay, I averaged 3 hours of sleep every night.. I wouldn't stay here again unless a different type of sheet will be used.

Room tip: request for a room away from large group travellers.
Date of stay: October 2012
  • Trip type: Traveled with family
    • Value
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3  Thank kindheartie
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Manager_PH, Manager at Panda Hotel, responded to this reviewResponded February 7, 2013

Dear kindheartie,

Thank you for staying at Panda Hotel. We are glad to know that you like our staff and room. If there’s chance you will stay here again, you may try our down town shuttle bus service travelling between Hotel and downtown, eg: Mong Kok and Tsim Sha Tsui. It takes only 30 minutes.

Regarding your comment on our bed sheet, we will put your points into consideration when sourcing new bed sheets.

We look forward to welcoming you back in the near future.

Yours sincerely,
Panda Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 29, 2013

The hotel itself was ok. The rooms are clean and about average-sized for Hong Kong. The staff was helpful, efficient and courteous.
There is a 7-11 located right outside the hotel and a 24-hour McDonald's nearby.
However, it is very far from Tsim Sha Tsui. The nearest MTR station is a 10-15 minute walk and the train ride to TST takes a least 30 minutes.

Date of stay: January 2013
  • Trip type: Traveled with family
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1  Thank rubyp196
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Manager_PH, Manager at Panda Hotel, responded to this reviewResponded February 4, 2013

Dear rubyp196,

Thank you for staying at Panda Hotel. We are glad to know your appreciation to our Hotel and staff.

We understand that our Hotel’s location may not be convenient to you this time. For your convenience, you may take our Hotel shuttle bus to shopping and entertainment hubs like Mong Kok and Tsim Sha Tsui. It takes only 30 minutes.

We look forward to welcoming you again in the near future.

Yours sincerely,
Panda Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 25, 2013

I stayed at this hotel because it was close to transportation and markets, I stayed there for 1 night. The rooms were small and I ordered a Queen Room but, the beds were very small, like twin beds, I wasn't impressed with that. it's not that far from the hong kong airport, it takes 5 min of walk to the MTR station. The furniture were very old and there was not much place to walk in the room, we were 4 people. The lobby always has a lot of people, so it's difficult to circulate. The advantage of the hotel is a Japanese restaurant with reasonable prices

Date of stay: December 2012
  • Trip type: Traveled with family
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Thank kychin15
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Manager_PH, Manager at Panda Hotel, responded to this reviewResponded February 4, 2013

Dear kychin15,

Thank you for staying at Panda Hotel. To have a more comfortable stay, you may consider choosing our decent-sized two bedroom suite, which is able to accommodate 4 people.

We look forward to welcoming you again soon.

Yours sincerely,
Panda Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 24, 2013

I stayed here twice. Location is OK if you don't plan frequent trips to Hong Kong Island or Tsim Sha Tsui area. Not far from the airport/Disnayland. It takes at least 10 min to get to MTR station on foot but all the way leads under a roof. Rooms are small but not much smaller than at other places in HK. The furniture are visibly very old. The hotel is usually very full and the lobby is crowded. It seems to be a favourite hotel of Mainland China visitors. The main advantage is a small Japanese restaurant with reasonable prices. There are lots of shops in the basement including Welcome. A big department store is located just 5 minutes walk away.

Date of stay: October 2012
  • Trip type: Traveled on business
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2  Thank Jacek Z
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Manager_PH, Manager at Panda Hotel, responded to this reviewResponded February 4, 2013

Dear Jacek Z,

Thank you for staying at Panda Hotel, and we are glad to know that you chose our Hotel again. Our team looks forward to welcoming you in the near future.

Yours sincerely,
Panda Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 22, 2013

First, the things I didn't like about this hotel. When we first checked in, Elaine was our front desk person and honestly could use some training on how to smile. She asked for our names and for some bizarre reason she can't find our reservation. Its a good thing I have a printed copy, then I guess she didn't want to help us she passed us along to another front desk person who i had difficulty understanding. Nevertheless, we got our room which was 2 twin beds rather than the 1 double I wanted. What was really horrible was the way she felt that she was superior to us and i felt like she didn't want to check us in. I honestly have been to a lot of countries and checked in a lot of hotels this is the first time I ever felt about a front desk person.

Other than that our stay was uneventful, it was a place to sleep, rooms are small but clean and its a 5 minute walk to the MTR which is a plus. We like staying in hotels that are off the beaten path just because we always discover something new about the city we visit.

ONE IMPORTANT NOTE: When taking the MTR and first time going to this hotel, please don't take the Tsuen Wan exit ... take the Tai Wu Hau exit instead. That is actually closer to the hotel than the Tsuen Wan exit.

They also have a very good Japanese restaurant on site ... good price for their menu set and is quite good!

Date of stay: January 2013
  • Trip type: Traveled as a couple
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2  Thank BeeFoodie26
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Manager_PH, Manager at Panda Hotel, responded to this reviewResponded January 25, 2013

Dear Bee M,

Thank you for staying at Panda Hotel and sharing your comment. We are sorry for the situation you encountered during check-in. We always strive for providing a pleasant stay to our guests and we will reinforce the training on our staff to improve our services.

We look forward to welcoming you in the near future.

Yours sincerely,
Panda Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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