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“Good value”
Review of Panda Hotel

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Panda Hotel
Ranked #125 of 723 Hotels in Hong Kong
Reviewed October 6, 2012

I stayed at Panda Hotel for around one week. I would say that it's nice and meet my requirement. The staffs are very polite and in good manners. Gym, swimming pool are there for you to have a time off. It's 10mins walk to nearest MRT station. Walking distance to restaurants nearby. There is small supermarket which will be open soon.

One thing is the Wifi internet. It really took me in surprise that the wifi service is not free! I need to pay for HKD40 an hour for the service and worst is the internet speed is quite slow and disconnect frequently. I cant even perform a Skype chat.

  • Stayed: August 2012, traveled with family
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Thank ChyiThong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_PH, Manager at Panda Hotel, responded to this reviewResponded October 9, 2012

Dear ChyiThong,

Thank you for staying at Panda Hotel. We are happy to know that our service and facilities met your expectation.

For the problem of wifi connection you encountered, please rest assured that this issue has been put into our agendas for service and facilities improvement with top priority in the coming future.

We look forward to welcoming you to our Hotel again in the near future!

Yours sincerely,
Panda Hotel Management

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635 - 641 of 1,675 reviews

Reviewed September 30, 2012

We arrived at the Panda hotel just ahead of the check in time of 2 pm and were told that it would be another hour before our room was ready. This was no problem because we wanted to go get something to eat and the concierge was happy to take our bags off our hands until the room was ready.

When we came back we were pleasantly surprised that we had been upgraded to the Executive Floor and we had a nice room on the 29th floor. The room was nice, very spacious by Hong Kong standards, clean and very comfortable and quiet. What more can you ask for? The Executive Lounge was just up the steps on the 30th floor and even though we were not allowed in the Lounge itself, the ladies at the Executive desk helped us out tremendously by booking a taxi to the airport for us and letting us sit in the their reception area to use the WiFi on my iPad.

The only problem that we had was that the WiFi signal was not strong enough to be picked up in our room (hence having to sit in the Executive Lounge reception area) and whilst the bathroom was a bit tired, it was perfectly clean and functional.

Stayed: September 2012, traveled as a couple
1  Thank waynemegan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_PH, Manager at Panda Hotel, responded to this reviewResponded October 7, 2012

Dear waynemegan,

Thank you for staying at Panda Hotel. It’s glad to know that you were happy with our arrangement and you had an enjoyable stay.

Regarding the wifi connecting problem you encountered, please rest assured that this issue has been put into our agendas for service and facilities improvement with top priority in the coming future.

We hope there’s opportunity to welcome you to our Hotel again in the near future!

Yours sincerely,
Panda Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 29, 2012

Panda hotel is an Hotel where all your needs are fulfilled just go there and Enjoy them
Customers will appreciate the hospitality given by hotel staff at all levels of standards
I will visit this hotel next time with my Near & Dear ones Let the management & staff maintain this
standards Always keep it up always.

Room Tip: Any room is good
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  • Stayed: September 2012, traveled solo
    • Value
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Thank mdz55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_PH, Manager at Panda Hotel, responded to this reviewResponded October 7, 2012

Dear mdz55,

Thank you for staying at Panda Hotel and it’s delighted to hear that you enjoyed the stay. It is a great encouragement to all Hotel staff that we have lived up to your expectations, thank you! We will keep up and continue providing good service to our guests for sure.

We look forward to welcoming you soon in the near future.

Yours sincerely,
Panda Hotel Management

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Reviewed September 21, 2012

Nice staff but the cabins are small and is very far from the airport. The hotel is in a crowded place and there is not a good view outside your window. If you look outside you will see very old buildings crowded i.e not so appealing. nice swimming pool and spa.

I dont like the food as i am a vegetarian and there is nothing which you can order for you. The only thing you can have is some salad, beverages.

It would have been better if the hotel is near to the metro station then you could have easily roam around the city.

  • Stayed: May 2012, traveled on business
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Thank Tour_round_The_world
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_PH, Manager at Panda Hotel, responded to this reviewResponded September 26, 2012

Dear Tour_round_The_world,

Thank you for staying at Panda Hotel and your appreciation to our staff. We were grateful to receive your comments concerning your stay and particularly to learn that you like our Swimming Pool.

In regard to your comment about the variety for the vegetarian dishes in our restaurant, we take all our guests' input seriously and it’s been passed to our department concerned to consider for future improvement. We hope to provide you an enjoyable stay if there’s any opportunity to welcome you again.

Yours sincerely,
Panda Hotel Management

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Reviewed September 5, 2012 via mobile

Nice staff on the front desk and quite impressive in the foyer. The rooms are not quite as impressive. Small, in need of some TLC with old furniture that's seen better days. Access from the A31 airport bus stop is fine and only a short walk with light luggage on pedestrian overpasses or through a shopping centre, but with heavy cases it's a challenge. The town is great for shopping, but a 40 min metro journey from Kowloon. Overall not overly impressed with what the Panda offered, and the price of the twin room we booked on line was more expensive when we paid on check out. We'd also booked a double on line, and got the small twin. Handy for the airport.

1  Thank Gjr1971
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Manager_PH, Manager at Panda Hotel, responded to this reviewResponded September 12, 2012

Dear Gjr1971

Thank you for sharing your comments and appreciation of our front desk team.

In regard to your comment on our room and furniture, we have put it into the list of our agendas for our improvement in the coming future.

We are deeply concerned for your disappointment on the discrepancy of room price and bed type you booked. We would appreciate if you could provide your stay details via marketing@pandahotel.com.hk, so that we can further investigate and address your concerns accordingly.

Please accept our sincere and wholehearted apologies for any disappointment caused. We do look forward to welcoming you back to Panda Hotel in the near future.

Yours sincerely,
Panda Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed September 2, 2012

Hotel Panda is an excellent hotel to stay. Trust me you will enjoy stay here. It has best staff, brilliant room service, Good swimming pool& gymn. Its clean and well maintained.Every thing execellent. Only problem is that its away from main city like (Mong kok or central) but you are well commected by MTR(30 min travel). For people staying in Mumbai 30min is nothing. Another problem is it doesnot have any restuarants which serves Indian Food but has Mac Donald's is at 15meters and 5 to 6 seven eleven shops around it. I will strongly recommend this hotel for anyone planning visit to HK

Room Tip: all rooms are good
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  • Stayed: October 2011, traveled with family
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Thank panditrao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_PH, Manager at Panda Hotel, responded to this reviewResponded September 12, 2012

Dear vikaspanditrao,

Thank you for staying at Panda Hotel and sharing your valuable comment. We are glad to know that your stay was an enjoyable one and your appreciation of our services.

Regarding your comment about our food variety, we shall seriously take this into consideration in our future improvement plan.

We look forward to welcoming you back in the near future.

Yours sincerely,
Panda Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 29, 2012

had read quite a few bad reviews about this hotel but it was wonderful especially for the price in hong kong was 250NZ a night for a 2 bedroom apartment on the 13th floor. Hotel had wonderful facil;ities, bars and resturants with so many shops at your doorstep including supermarket, KFC McDonalds and pharmacy.Staff were lovely, buffet breakfast was a let down for the price but apparently dinner was amazing we didnt try but our friends did.This is certainly a great area away from the hustle bustle and expense of hong kong city yet train station just a short walk and only 15 minutes on the best train system in the world to the city centre. I would recommend staying here it was great. Only let down was the expense to get wifi and the room were a little tired especially the bathrooms they needed a god clean. But overall wonderful place, wonderful staff and wonderful area.

  • Stayed: August 2012, traveled with friends
    • Value
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    • Sleep Quality
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Thank Trina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_PH, Manager at Panda Hotel, responded to this reviewResponded August 31, 2012

Dear coochtrinz,

Thank you for staying in Panda Hotel and we are glad to know that you have had a nice stay. Your valuable feedback is a great encouragement and motivation to us, thank you!

Regarding your comment about the internet access charge, it has been passed through Hotel management for consideration and put into the list of our agendas for service and facilities improvement in the coming future.

We look forward to welcoming you back in the near future.

Yours sincerely,
Panda Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Panda Hotel

Address: No.3 Tsuen Wah Street, Tsuen Wan | Tsuen Wan, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Tsuen Wan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Best Value Hotel in Hong Kong
#89 Business Hotel in Hong Kong
#104 Luxury Hotel in Hong Kong
Price Range: $77 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Panda Hotel 4*
Number of rooms: 1026
Official Description (provided by the hotel):
Panda Hotel is one of the largest hotels in Hong Kong. The combination of our friendly service, approximately 1000 comfortable guest rooms and suites along with four highly acclaimed restaurants and catering venues with full range of business and leisure facilities, it makes Panda Hotel your true home away from home. ... more   less 
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Also Known As:
Panda Hotel Hong Kong
Panda Hong Kong

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