For those who are not Australia "not happy Jan" is a take off from a TV advert in Australia. Hotel had been used before = very good experience. This time the good points...excellent foyer baggage staff, nice power adapter in room. The bad things... like Polywhirl before..the light contral panel is an overkill and complicated. Why not a simple switch. My continued hate is kettles that do not fill from bath room tap - why can they not have sufficient clearance. Room is basic. With a group of us would have been nice to have a toilet brush to clear of odd nasties.Seems they cut costs by only having one door so either the toilet is closed and the wardrobe wide open to view of visitors including the safe No hair dryer
Now the MAJOR COMPLAINT. Arrived after 15 hours of road and air travel. Reception DID NOT have the entire party of 6 booked in. For nearly 40 minutes there debate at the counter and the demand for an extra $A1000 for the last person (a six year old child). Eventually they relented and gave compensation - a few drink vouchers dated for the same day (not so helpful as we just wanted to sttle down after the long trip).
May be they had better take down the trip advisor certificate they have on the front reception
- Official Description (provided by the hotel):
- Hotel located at the heart of Kowloon's Golden Mile Nathan Road and only 3 minutes by walk from the Jordan MTR subway station. It is surrounded by a large variety of restaurants, transportations, retail shops and night markets. ... more less
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- Also Known As:
- Nathan Hotel Hong Kong
- Nathan Hong Kong