I read good reviews of this hotel but my experience there didn't match those. I booked direct with the hotel through their website for an Executive Studio Suite for 1 adult and 2 children (not cheap!) but when I got to the hotel I was told that the room could not accommodate 3 people (even though I specified three people when booking online), so the receptionist told me he would happily 'upgrade' me to a standard triple room. I wasn't convined so I asked to see both rooms, the standard triple was a big room with three beds, but was a standard room (i.e. a downgrade not an upgrade) and also smelled badly of cigarette smoke, I refused. The studio suite i was taken to I was told actually was a suite consisting of a living area with sofa, TV, wardrobe, desk and chair with a separate bathroom and large bedroom. Both the living area and the bedroom had nice flatscreen TV's but the decor was dated and the bathroom old-fashioned, nothing luxurious at all and felt grubby and in desperate need of refurbishment. Amenities included robes, safe, free water, wifi, aircon. I know this sounds very stupid but the room lights in the bedroom are controlled by a high tech gadget next to the bed that looks like a radio. We didn't realise that this gadget controlled the lights I think becuase it was so high tech it just didn't fit with the rest of the old fashioned decor of the room, we searched a long time for switches to turn off the lights but had to give up and ask someone to come up and turn off the lights for us. We also had to ask them to fix the wardrobe door which did not close properly so the light inside the wardrobe remained on even though the door was closed, as a result it lit up the room when all the other lights were (eventually) turned off. The maintenance guy came and then told me he fixed it but he didn't actually do anything, the problem remained, so I called again and he came back and just took the bulb out, problem solved I guess! The living area just had enough room for a rollaway bed for the third person. Our room rate didnt include breakfast so I can't comment on that. If Im honest my experience there means that I could not recommend this hotel.
- Official Description (provided by the hotel):
- Hotel located at the heart of Kowloon's Golden Mile Nathan Road and only 3 minutes by walk from the Jordan MTR subway station. It is surrounded by a large variety of restaurants, transportations, retail shops and night markets. ... more less
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- Also Known As:
- Nathan Hotel Hong Kong
- Nathan Hong Kong