Dear DutchAlfred,
First of all, thank you for choosing Metropark Hotel Causeway Bay Hong Kong and taking the time to share your experience from your recent stay with us. We are sorry to hear that your stay with us was not entirely satisfactory.
In response to your comments on our guestroom, our Standard Room is comparatively small but adequate which is well equipped with amenities that all types of travelers would find it cosy and convenient. Even more, we can assure you of more spaces and comfort if you try out our Executive Parlour, Executive Suite and Deluxe Suite, with different size (ranging from 40-42 sq.m) and layout in order to cater for different guests’ preference and budget. You may be interested in viewing those room categories at following link to our hotel website: http://www.metroparkhotelcausewaybay.com/en/rooms.php .
Besides, since we constantly review the quality of the complimentary in-room Internet service, in response to your particular experience, we have immediately shared it with the concerned department for further improvement in order to enhance the quality of the service.
Again, thanks for your valuable comments, which is important for our continual improvement. Should you have any further comments or enquires, please do not hesitate to contact us at sales.hkcb@metroparkhotels.com. We are looking forward to the pleasure of serving you in the near future.
Best regards,
Joanne
PR of Metropark Hotel Causeway Bay Hong Kong