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“Convenient location and excellent service”

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Metropark Hotel Causeway Bay Hong Kong
Ranked #59 of 716 Hotels in Hong Kong
Certificate of Excellence
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Convenient location and excellent service”
Reviewed July 9, 2012 via mobile

I recently visited Hong Kong on June 12-26, 2012 for the purposes of attending my highschool friend's wedding. His wedding was at the Ritz in Kowloon, but most of my friends were on the Hong Kong Island side so I had to make the decision on where to stay! I came across Metropark Hotel Causeway Bay on Tripadvisor, and after confirming a couple of location details with my local friends, I pushed the button to book. Boy, was I glad.

We checked in with no hiccups - I speak Cantonese, but being Canadian born I tend to default to English when communicating with others. I had no problems with any of the staff here, Chinese or English was excellent.

The room, though small, was pretty average to above average for Hong Kong standards. It was clean, well-maintained and had a fantastic view of the Library, Causeway Bay sports complex and the Causeway Bay shopping area.

We didn't eat at the restaurant, but there are tonnes of local fare in the area for a much more reasonable price. I ended up going to the bakery nearby on an almost daily basis. There are HK Cafes, local noodle shops, sit down restaurants, and of course the ubiquitious Cafe du Coral. If you are a Sbux / McD addict, they are nearby.

Though its called Metropark Hotel Causeway Bay, the closest MTR station is Tin Hau station, which is about a 2 minute walk away.

There is a pool on the rooftop and I used the gym on an almost daily basis. The view from the roof is great as well.


The biggest downside I found was the wired internet. Sure, they have 24 hour access, but it's slow and you need an ethernet port on your device, which rendered my iPad not too useful in my room (the lobby area had wifi). But it felt a bit low tech especially for a modern, connected city such as Hong Kong.

Aside from that little niggle, I'm looking forward to staying at the Metropark Causeway Bay in my next visit to HK!

Stayed June 2012, traveled as a couple
Helpful?
2 Thank Ellzar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (524)
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knaresborough
Level Contributor
3 reviews
Reviewed July 9, 2012

We stayed here in June. It was a very clean, comfortable place with everything we needed. Space is a premium in HK so room was small but absolutely fine. We had a great view across Victoria Park and over the harbour to Kowloon. Didn't eat evening meal there as we were meeting friends. Had a couple of breakfasts which were Ok but often preferred to eat less at the PEACE HOUSE cafe next door. Rooftop pool was amazing with great views again! So much to do in HK! Will write more at a later date!

Room Tip: Harbour view room ask for a good view right across the harbour...
See more room tips
  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank limesoda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed July 6, 2012

Although not in the heart of Kowloon or Hong Kong Island, the hotel is in a green leafy area, close to Causeway Bay.

The hotel itself is as described, a good four star property with decent sized rooms (especially for Hong Kong). I would say the rooms are a bit dated, and do need a facelift, but for the money it's not too shabby. The suites are much nicer for the premium, but if you need a place to crash the standard rooms are fine.

Breakfast is average, but more than sufficient. The underground train station and the vintage tram line are a few minutes walk away. Overall a good stay, and with the friendly staff made for a good choice in Hong Kong.

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nabeel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Public Relations Manager at Metropark Hotel Causeway Bay Hong Kong, responded to this review, July 8, 2012
Dear Nabeel_S,

Thank you for choosing Metropark Hotel Causeway Bay Hong Kong and providing the above comments.

In response to your comments on our hotel room, we understand that our hotel is going through the years, yet we are sticking with regular maintenance and refurbishment, which are always our vital concern in running the hotel. Nevertheless, in order to ensure the most comfortable and relaxing stay, we will certainly keep your comments in mind for further improvement.

Again, thank you for the above valuable comment, which encourage us for a higher level of service quality. Should you have any further comments or enquiries, please do not hesitate to contact us via sales.hkcb@metroparkhotels.com. We are looking forward to the pleasant of serving you again in the coming future.

Best regards,
Joanne
PR of Metropark Hotel Causeway Bay Hong Kong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
Reviewed July 5, 2012

Fantastic stay - staff were all super efficient - we were upgraded as we'd paid for a harbour view but literally had to sit on the desktop to see the harbour. Breakfasts were super, dinner nice but pricing confusing. Good location - trams were super cheap and great to ride.

Stayed June 2012, traveled as a couple
Helpful?
Thank Roz M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Public Relations Manager at Metropark Hotel Causeway Bay Hong Kong, responded to this review, July 9, 2012
Hi Roz M,

First of all, we would like to thanks for your support to Metropark Hotel Causeway Bay Hong Kong and providing the above comments. We are thrilled to know that you had a fantastic stay with us during your visit to Hong Kong.

With your comments on the view from guest room, we are pleased to let you know that our Harbour View Room is well designed with not only the famous Victoria Harbour view, but also the extensive greenery of Victoria Park so that guests can enjoy a full picture of Hong Kong's busy lives. Hoping this piece of information allow us to the chance of giving you more pleasure of stay in the future.

Again, thanks for your valuable comments, which is important for our continual improvement. We are looking forward to of welcoming you back in the coming future.

Cheers,
Joanne
PR of Metropark Hotel Causeway Bay Hong Kong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
norwich
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed July 3, 2012

This hotel is wonderful, excellent breakfast ample to eat and the selection is fantastic. the room is adequate but what makes it so special is the unspoiled view of Hong Kong harbour and the lights of Kowloon especially. We are still here at the moment but I felt we needed to share our experience with anyone who is considering a hotel in Hong Kong. The only negative thing is there is no lounge to sit in only a cafe or bar where you fell obliged to buy a drink. The staff are very attentive and nothing is too much trouble.

Room Tip: They offer a free upgrade but we think all the rooms have a harbour view. Quiet uninterupted sleep.
See more room tips
  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank pinkdoglover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Public Relations Manager at Metropark Hotel Causeway Bay Hong Kong, responded to this review, July 5, 2012
Dear pinkdoglover,

First of all, thank you for choosing Metropark Hotel Causeway Bay Hong Kong and providing the above comments. We are glad to know that our hotel has exceeded your expectations and your compliment has been shared with our team. Meanwhile, we are pleased to let you know that our Panorama Lounge on 29/F provides our executive guests with a relaxing environment over the Victoria Harbour along with some snacks and drinks. Hoping these pieces of information allow us to the chance of giving you more pleasure of stay in the future.

Again, thank you for the above valuable comments, which encourage us for a higher level of service quality. We ensure that you can still be our satisfied guest during your next visit.
Looking forward to seeing you again in the coming future.

Best regards,
Joanne
PR of Metropark Hotel Causeway Bay Hong Kong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
US
Level Contributor
160 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed July 2, 2012

Booked this hotel primarily based on a recommendation from a friend who gave me list of three hotel recommendations out of many he has stayed over several years of traveling/visiting HK. Used his recommendations and compared it to TA reviews and chose this one and was not disappointed.

Well located hotel just about a five minute walk from the Tin Hau metro station. Welcome supermarket just up the street is convenient for water and snacks and such. Restaurants if you walk out of the hotel and take a left, walk up the street towards the metro station, and on the street right past the metro station (there is a cheap roast meat restaurant up that road).

The rooms are well sized and comfortable. Harbor view rooms offer nice views through large windows. Rooms come with lots of small toiletries, even a toothbrush kit and comb. Beds are comfortable.

Small pool on the rooftop with jacuzzi (and a small fitness facility also on this floor). The pool deck offers great views! Restaurant and bar w/karaoke onsite. We did not eat at the restaurant. The hotel also gave us coupons for a free welcome drink at their lobby bar upon check-in - a nice little bonus!

Wifi free in the hotel but only really works in the lobby, reception and second floor. The rooms have broadband access...bring your own cable. Would be nice to have wifi in the rooms..

Staff is nice. Concierge will call for a taxi for you if you need one at off hours - we called them in advance for an early morning departure the next morning.

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank chatterbox-2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Public Relations Manager at Metropark Hotel Causeway Bay Hong Kong, responded to this review, July 5, 2012
Dear chatterbox-2007,

First of all, thank you for choosing Metropark Hotel Causeway Bay Hong Kong and providing the above comments. We are glad to know that you had a good stay with us and your compliment has been shared with our team.

Regarding the Wi-fi service, apart from the hotel public areas, we are pleased to inform you that we are planning on starting it for all of the guest rooms in order to enhance the quality of our services. Hoping these pieces of information allow us to the chance of giving you more pleasure of stay in the future.

Again, thank you for the above valuable comment, which encourage us for a higher level of service quality. We ensure that you can still be our satisfied guest during your next visit.
Looking forward to welcoming you back in the coming future.

Best regards,
Joanne
PR of Metropark Hotel Causeway Bay Hong Kong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Lancashire
Level Contributor
84 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed July 2, 2012

The placement of this hotel is exceptionally good. Not only is it two minutes walk from Tin Hau station on the Metro, but also the tram into central Hong Kong is at the end of the street, and the bus station the opposite direction.

Also, its placement is overlooking Victoria Park, Victoria Harbour and the hills. And in the evening the view of all the lights of the harbour, central Hong Kong and the residential area is, as another reviewer commented, nothing but stunning, and anywhere else in the world that I've travelled does not compare.

The staff are exceptional too. From the doorstep I never touched my baggage again, and it was awaiting in my suite when I arrived. Also, I had booked a standard room but as a suite was available I was upgraded free of charge. And what a suite - beautiful decor and a large relaxing area. I did manage to see a standard room which also was of high quality and of a decent size. Also, I never saw the cleaning staff, it was all seamlessly cleaned and tidied while I was out to return to.

Also, if a local meal is fancied there are a number of restaurants close to the Metro station, instead of the ten minute tram ride into central Hong Kong.

Hong Kong itself is of course a fantastic place to visit and I have absolutely no qualms in throroughly recommending this hotel for its position, views, rooms and staff and am looking forward to returning.

  • Stayed December 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Unhb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Metropark Hotel Causeway Bay Hong Kong

Property: Metropark Hotel Causeway Bay Hong Kong
Address: No.148 Tung Lo Wan Road, Causeway Bay, Hong Kong 852, China
Phone Number:
Location: China > Hong Kong > Tin Hau
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#36 Family Hotel in Hong Kong
#43 Romantic Hotel in Hong Kong
#54 Luxury Hotel in Hong Kong
#61 Business Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Metropark Hotel Causeway Bay Hong Kong 4*
Number of rooms: 266
Official Description (provided by the hotel):
Metropark Hotel Causeway Bay Hong Kong, a business and leisure hotel with unrivalled harbour view, full range of facilities & services and convenient location, just 2 minutes walk to Tin Hau station and 10 minutes to Hong Kong Convention and Exhibition Centre by Hotel Free Shuttle, welcoming you to experience a contemporary retreat featuring comfort guestrooms and relaxing ambience. Innovative dining concept and well-equipped facilities are complemented by great service and stunning views of Hong Kong's harbour. All round facilities include Free Wi-Fi & Broadband Internet Access, Rooftop Outdoor Swimming Pool (close in Jan & Feb), Health Club, Sauna, Jacuzzi, Business Centre, Restaurant & Pub and more... ... more   less 
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Also Known As:
Metropark Hotel Hong Kong
Metropark Hong Kong
Metropark Hotel Causeway Bay Hong Kong

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