I had really low expectations before I checked in this hotel from what I read at Tripadvisor. Expecting small rooms, old room decor and lack of service. When I arrived at the hotel entrance by airport shuttle service, the doormen welcomed us and helped us with our luggage. I started lining up as it was quite busy at the front desk..and later realized this was considered a short line up when I passed by the front desk on the 6 nights we stayed here. We wanted a non-smoking room with one double bed and all the standard superior rooms were mostly sold out..only a smoking room was available. We let the receptionist know that we were okay to stay one night and change rooms the next day. But she kindly told us to wait for one moment and she came back with room keys to a Harbour View Room with one double bed non smoking. Very nice!
We headed to our upgraded room and were pleasantly surprised we got a harbour view and swimming pool view. Complimentary bottled water,bathrobes,slippers,safe, toiletries. This hotel is advertised as a 4 star hotel and compared to my recent 4 star hotel experience in Rome, I guess this hotel is 4 stars. The lobby is very big and grand with the signature staircase. Almost everyday/weekend, there is a wedding happening at the hotel.
We didn't get to try out the outdoor swimming pool and jacuzzi but every morning when I looked out the window, I could see a few guests enjoying the facility. It's December, but a few days the temperature went up to 20 - 26 degrees.
Flat screen mounted TV, had lots of channels. We watched movies and dramas every night.
The hotel is connected to a shopping mall but not much too see there, mostly wedding gown shops , one coffee shop, tutti frutti yogurt, watsons and 7-11. Every morning we go through the mall down the bridge and escalator and into the hunghom train station for breakfast. Either Mcdonald's or Maxims.
On two occasions, we needed a taxi instead of taking the MTR. And there is a dedicated staff always in the hotel entrance to help you grab a taxi.
A few complaints: The bed sheets were not clean, stained when we first checked in. We put the green leaf (environmentally friendly program) on the bed to have them changed the next day.
The bathtub was really old..yellowish old. Not very comfortable to being showering there for 6 nights. We didn't bother to try having a bath.
Wifi at the hotel is expensive. Better to buy a One2Free sim card from 7-11.
Overall, I would come back to this hotel for the location. But I would like to try the sister property next time in Whampoa Garden also in Hunghom - Harbour Grand Kowloon ( 5 star) and see the difference. Its only a 15 minute walk between these hotels. And in Whampoa garden, there are many restaurants and shopping especially Jusco department store.
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- Also Known As:
- Harbour Plaza Metropolis Hotel Hong Kong
- Harbour Plaza Metropolis Hong Kong