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“Perfect Start for Honeymoon”
5 of 5 bubbles Review of Cordis, Hong Kong

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Cordis, Hong Kong
Ranked #15 of 718 Hotels in Hong Kong
Certificate of Excellence
Liverpool
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Perfect Start for Honeymoon”
5 of 5 bubbles Reviewed August 14, 2009

We booked Langham Place as our first destination for our honeymoon after reading positive reviews on here. As we have family out here, we stayed for three nights before moving onto Bali and chose this location as it is fairly central. Having the MTR within a few minutes walk was ideal.

Langham Place is out of this world!! We felt really spoilt here, the service is impeccable, the facilities spotless and ultra modern. From the moment we arrived to the moment we left, we couldn't fault Langham Place, other than we wished we stayed here longer!

When we checked in, we were offered hot face towels to freshen up, and the option to upgrade as we were honeymooners. The staff speak very good english here.

Our room - an Essential Place room - was amazing. The bed was gigantic, all sorts of amenities and toiletries were provided. We were given complimentary chocolates and sparkling wine, and complimentary bottles of water. The view from our 29th floor which fantastic. We knew that there would be a DVD player in the room, so brought some DVDs with us; our only complaint with the room would be that the TV system was a little tempramental!

We ordered room service once, which came swiftly and was delicious; if a little pricey. On our last day, as we were getting picked up early, the hotel delivered a Breakfast Box to our room; which consisted of fresh orange juice, fruit, warm pastries, yogurt and a cereal bar - we were delighted with this little touch.

We stayed on a B&B basis, the range of choice that we were faced each morning was unbelieveable and fantastic! So many fresh fruit, pastries, hot asian dishes, english breakfasts, a chocolate fountain and even fresh pancakes you make yourself. Although we never actually ate in the other restaurants because we were out all day, we wish we had as it looked amazing. The afternoon tea looked delightful.

The rooftop pool was superb, with towels available for you as you arrive. We didn't use the spa facilities, but we had a look around and it looked brilliant. The business centre, with 8 computers was really handy. Langham Place is situated inside a shopping mall so is really a hidden gem.

So all in all, we were really sad to leave Langham Place, and would recommend this to everyone!

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
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Helpful?
6 Thank Alloboots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Scotland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 13, 2009

Excellent staff, all extremely pleasant, high tech hotel, brilliant food

  • Stayed November 2008, traveled as a couple
    • Value
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Helpful?
2 Thank ld1234567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
74 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
5 of 5 bubbles Reviewed August 12, 2009

Stayed here for 5 Days with my wife and enjoyed every minute of it.

Linked to Langham Shopping Centre with a great food court (Star Bucks, Sandwich Shop, McDonalds, Sushi Place, Noodle Place, Thai, Chinese ans a Steak Place), loads of shops (H&M, Armani Exchange, Calvin Klein, Esprit, French Connection, Levi's, SWAROVSKI, Sunglass hut, Guess, adidas, Nike, Converse, Max Factor, ORBIS... Etc...).

But the best thing is the MTR station is about 2 minutes walk!

Our room was up at 37th floor (Paramount Place Type) and had a fantastic view.

Check in and Check out was quick, the staff always have a smile and will say hello to you at every opportunity.

oh, there is also a little Dim Sim take away shop round the corner thats open 24hours! good if you're hungry and fancy something the local would eat at 5 o'clock in the morning! all the dishes are between HK$ 13-20.

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
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Helpful?
5 Thank B8YOU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lhr
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 bubbles Reviewed August 12, 2009

Stayed for 5 nights. Pick up from airport no one at the desk when we arrived. Just a small wait. Bellboys at hotel good. Lifts! Hope you all have time each day to wait and wait and wait! Never been in a hotel were one has to wait so long to ride an elevator. Morning, afternoon or evening just the worst you just wait.

Check in, was forced to the hard sell of a bigger room. Booked a room for 3 given a room on club floor with no room to move with 3 beds in it. (See photos) Did not allow the hard sell of a bigger room to happen, this in a hotel that says its 5 star should NOT happen, poor staff training. Connecting door in the room means you can hear next door as if they are in the room with you. The small child, the very late night TV, well after midnight and other sounds!

Room make up. Well never had consistency on this. Some days room made up first thing, one day after 4pm had to go to reception to have the room made up this was not done till after 5pm! Nighttime turn down never the same. OK staff do smile but this does not make up for the lack of service or training from their managers.Some nights, well twice, nighttime chocolates other nights nothing. Had to call room service to have the towels that had been taken away replaced. Wood / skirting boards in room paint missing carpets need cleaning room even smelt of stale smoke. The beds are very hard and have no give in them. As with some other hotels you can hear every one in he hallways out side the rooms.

Club lounge at 11.30pm time had loud drunk groups in it making sitting in there not an option for the 3 of us. Staff again not trained to deal with this by the way they acted. Shame they did not think of others in the lounge rather than allowing drunks to stay in the lounge.

Pool area. Do not believe the photos on their web page. For the 5 days we used the area the same rubbish laid around the pool and sun lounges. The chairs and sun beds have seen better days, just worn and tired. Rubbish from last person still in the lockers in the spa changing rooms. The pool staff need training in looking after the area and the paying guests.

Building works at this time going on. Pile driving taking place that shakes the whole building. Starts in the morning goes on till the early evening and this took place all week even Sunday. No resting by the pool at this hotel due to the banging going on.

Breakfast services in the main restaurant like the room service. No consistency of staff. Dirty coffee cups on table, not just ours watched others send cups back. Lack of staff means services at tables is very slow and no accepting the customers need as good customer services staff should be aware of. Got ask over and over for out room number, how many times does one have to tell the staff ones room number. Tables left with dirty plates and waste for far to long for a hotel that says its 5 star.

Would we go back to this Langham or an other Langham, we doubt it there must be better hotel groups around rather than this one. The management might get every one to smile but the customer service and the building its self need working on to bring it back up to standard.

  • Stayed August 2009, traveled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank cllr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
107 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 bubbles Reviewed August 12, 2009

This hotel was amazing. The location was absolutely perfect. Super modern facilities right across a traditional market. The area was alway hopping. We booked an essential type of a room with an awesome view of the harbour and the city. Location is ideal. Close to the subway and walking distance to some of the markets, like the bird and the flower market to mention a few. The hotel is directly connected to a food court and if the hotel food prices are too high, you can eat breakfast, lunch and dinner there if you wish. There is even a supermarket as you go down the escelators. The service cannot be any better and the concierge team can assist you with any questions you may have. We stayed for five nights and found the Octopus card immensely practical and a great way to get around the town.
The pool is toasty and fantastic and the the work out room looked excellent as well. My daughter( 6 years old) really enjoyed the small manageable Disneyland, as well as Ocean Park.
We all loved and want to come back to Hong Kong and stay at the same wonderful hotel. As soon as possible!!

  • Stayed July 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank AwesomeSEA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shanghai
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 10, 2009

After reading all reviews here, I decided to book this hotel for a short trip to HK, we just stayed 3 days/2 nights there, but it was perfect!
First, they upgraded us from the Essential Place to a Family Room, and the room is gorgeous. Nice beds, nice shower/bathtub (we love the glass bathroom), many tv channels to watch, but the most important: the service. They are always smiling and happy to help.
It's quite hard to pleased my husband, but this place did it! He couldn't complain about anything. And when he was doing the check out they asked him about our stay, and he answered: perfect! And we heard this answer from everyone that was checking out.
We tried the breakfast, and it was good also, well organized. And the shop just beside the hotel comes in hand when we need to spend some time walking around, or even for shopping or dinning (we had dinner in an italian place at the 13th floor, it was impecable and cheap!
So, any chance we have going back to HK, we will stay there again, no doubt!

  • Stayed August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank brazil-shanghai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 8, 2009

From the beginning at check in, to the very end of our stay, the staff were attentive and made you feel as if you were always welcome. Nothing was too much trouble. The rooms were clean and the cleaning staff were brilliant. Everything about our stay in this hotel was a pleasure. We had to get a last minute visa to China and the hotel organised it all for us. The taxi driver told us we should have stayed at the other Langham hotel due to the location of the markets at this one. I totally disagree. It was great. Will definitely only use this hotel when I go back again.

  • Stayed July 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank titch1512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cordis, Hong Kong

Property: Cordis, Hong Kong
Address: No.555 Shanghai Street, Mongkok, Kowloon, Hong Kong, China (Formerly Langham Place, Mongkok, Hong Kong)
Phone Number:
Location: China > Hong Kong > Mong Kok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#9 Romantic Hotel in Hong Kong
#10 Family Hotel in Hong Kong
#11 Spa Hotel in Hong Kong
#14 Business Hotel in Hong Kong
#15 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Cordis, Hong Kong 5*
Number of rooms: 660
Official Description (provided by the hotel):
The Cordis, Hong Kong is an upscale 5-star hotel located in the vibrant Mongkok district of Kowloon. This 660 room modern hotel is directly linked to the Langham Place shopping mall and Mongkok MTR station. All rooms and suites are equipped with high speed wifi, a free-to-use smartphone, LED TVs. Our wellness facilities include a fully equipped fitness center, two fitness studios and outdoor heated pool, along with the Chuan Spa, which features over 60 unique treatments. Dining options include the two Michelin starred contemporary Cantonese restaurant, Ming Court, the trendy European restaurant and bar, Alibi – Wine Dine Be Social, and The Garage Bar, the new outdoor food truck destination bar, as well as The Place, the hotel’s all day dining restaurant. The hotel also features some of Hong Kong’s best meeting and event facilities including Kowloon’s highest ballroom, The Star Room, and the 600 seater Ballroom, which includes a 7m x 4m built in LED wall. ... more   less 
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Also Known As:
Langham Place Hong Kong Hotel Hong Kong
Hong Kong Langham Place
Langham Place Hotel Hong Kong
Cordis, Hong Kong

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