It is interesting to compare what has been written here by way of review in 2013. Three years ago I stayed at this hotel and still consider it to be the worst I've stayed at in the last few years. When I arrived early in the morning I was to have been given a room straight away after a 10 hour flight (and delays from the airport). I had booked and paid six months prior to my visit to the Kimberley and was told that there was no booking in my name. I produced my copy of the documents which the desk clerk looked at as if they were forgeries. I was asked to wait in a bare unwelcoming foyer where there were no seats free. A tourist group fro Japan occupied all seats and were given a long talk about their itinerary. They were there for almost an hour while I, a middle-aged man, sat on the floor. The clerk was aware that I had no seat and ignored my request for a chair of some sort. I continued to ask at the desk and was met with rudeness and the feeble explanation that they were looking into it. Four hours later the clerk arrived with my key. No apology whatsoever. I asked whether handing me the key constituted an apology and a muttered one was all that was offered. On contacting my travel agent at home I was told that the manager would seek me out and an upgrade of sorts would be made. No such think occurred. I was there for four nights and the floor of the room was not adequately cleaned. I did not report it. Nothing was ever mentioned about the frightful treatment I was accorded on my arrival. I made sure that I would never return - and have not done so.
- Official Description (provided by the hotel):
- The Kimberley Hotel is centrally located in the bustling shopping and entertainment district of Tsim Sha Tsui in Kowloon with 45 minutes drive from the airport and 15 minutes from the Hung Hom Train Station & Kowloon Station. The MTR station, Star Ferry, Avenue of Star, Hong Kong Space Museum, Cultural Center and major corporate offices are within walking distance. At the Kimberley Hotel, the three elegant restaurants and Bar are on offer to guest, as well as a business center, gym and health spa for your recreation. ... more less
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- Also Known As:
- Kimberley Hong Kong
- Kimberly Hotel Hong Kong
- Kimberley Hotel Hong Kong