Overall it was a nice hotel but we did have some issues, including a shower that backed up. We called to have it fixed and they misunderstood so it didn't get fixed that day. We called again the next day and they came to fix it - it worked better for about fifteen minutes then it was backed up again. So basically the bathroom floor flooded everytime we showered (there was a drain on the floor though that did work thank goodness,) So our case was more so a water closet than a bathroom. This was their platinum suite. The second big issue we had was probably fluke, but a big one - on Christmas day the hot water went off for almost a full day. (We traveled there for Christmas so going out on Christmas day without a shower was not exactly what we had in mind.) They gave us a coupon to come back, but honestly I wouldn't. The location wasn't too bad, but not terribly close to the train. The bus stop is close though. Internet worked well in the room without issue. The staff was nice enough and spoke English so that was helpful. The bed was okay, room was nice enough, but the plumbing issues really put a damper (quite literally) on things.
- Official Description (provided by the hotel):
- Gazing over the Victoria Harbour, the Hong Kong Island Pacific Hotel is the centerpiece of outstanding waterfront landmarks in West Central, offering a superb retreat from the hustle and bustle of the downtown. The Hong Kong Island Pacific Hotel is one of the major Hong Kong Hotels of the area and a proven favourite Hong Kong base for discerning business travellers. The 343 room hotel is only 5 minutes walk to Sai Ying Pun Station and offers easy access to the Central business district and is only 15 minutes away from The Hong Kong Convention and Exhibition Centre. Serving as a relaxing retreat from the hectic pace of life in this vibrant city, the hotel offers boutique style accommodation at an affordable rate in a luxury environment. One of the world's great harbour views can be enjoyed from 80% of the hotel's accommodation, and all rooms and suites are configured to enjoy the optimum level of natural daylight through floor to ceiling windows. Plus, enjoy free WiFi access at our hotel. ... more less
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- Also Known As:
- Island Pacific Hotel Hong Kong
- Hotel Island Pacific