It’s a bit of a cliché but good service does go a long way. There are myriad black-clad staff who leap to greet you, carry your luggage, summon the lift etc. I was upgraded on arrival from “superior” to “deluxe”, which had a good harbour view. Full details of rooms are on the hotel website. The room was clean, generous size, huge bed, good linen, iron/board, high ceilings and had the bathroom between the bed and the door for sound insulation. The air-con worked well without the full fan on all night. The bathroom was indeed floor-to-ceiling marble, though it had a fixed-head shower (not ideal for us women). The safe was large enough to hold a professional camera and a small laptop. The free wifi and intranet was problem-free, indeed I easily Skyped my partner, who was working in rural China, every evening.
One bonus is the large tea station and fridge, so take your favourite teabags or coffee granules and stock up on milk and comfort snacks from the supermarket round the corner if you have work to get through in the evenings.
Tip: if you like eating out you may want to do so before heading back to the hotel as there are limited options in the area, which is dominated by dried-fish wholesalers, especially if, like me, you easily tire of the “authentic” Chinese food experience. I did find a cafe called Heirloom a pleasant walk away on Hollywood Road, which is solo-businesswoman-friendly and does a fresh Thai green curry and a decent glass of wine.
Now to the only draw-back: you’re a bit out on a limb at rush hour. There’s no MTR within sweat-free walking distance and you cannot rely on a taxi as back-up: even the helpful staff can’t work miracles, so allow extra time. The hotel’s free shuttle bus to the MTR station is good, but it can sit at traffic lights for the first 12 minutes. By far the best option is the tram, which is literally around the corner (so near you can reach the stop without an umbrella). You may have to stand, but at least you know you’re on your way and – well, actually I love the trams; they’re just romantic. Non-rush hour I took a taxi from the hotel no problem, but it’s best to check.
Tip: I love walking, but sometimes get caught out by the extreme temperature differences between the street and the office. Take leg cover and a jacket or you’ll freeze at your desk, and take flipflops for your journey home.
Tip: buy an Octopus card (Hong Kong equivalent of Oyster). You pay a refundable deposit (which you can get back at the airport) and it’s usable on all transport including rural buses and saves fiddling with change.
Every trip I do some sight-seeing in the rural New Territories – by bus. A world away from Hong-Kong centre if you’re city-weary. Slick on mosquito repellent and take an umbrella-shade.