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Grand Hyatt Hong Kong
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Reviews (3,069)
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2,133
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1,775 - 1,780 of 3,069 reviews
Reviewed December 17, 2013

Stayed in a Harbor View King room, and the view was fantastic. The window is the full width of the room, and it's a 360 view of Hong Kong Harbor and Kowloon: beautiful by day and night.

The Wan Chai neighborhood, where the hotel was, was a little distant if your business is in central. It's either a cab ride or a long-ish walk.

  • Stayed: December 2013, traveled on business
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Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gladisyoung, director of marketing communications at Grand Hyatt Hong Kong, responded to this reviewResponded December 23, 2013

Dear dmcqb

Greetings. Thank you for taking the time to share your recent stay experience with us. Delighted to know that you are impressed with the views as much as we do. Thank you again for choosing to stay with us. Look forward to welcoming you back soon.

Regards
Gladis

Gladis Young
Director of Marketing Communications
Grand Hyatt Hong Kong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 14, 2013 via mobile

This is a nice property. Stayed for night only during a business trip and had a good experience. Well located and good view from the room. Staff is excellent and polite. The reception area is quite big and well staffed to help you for anything.

  • Stayed: October 2013
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Thank Pathik1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gladisyoung, director of marketing communications at Grand Hyatt Hong Kong, responded to this reviewResponded December 15, 2013

Dear Pathik1980

Greetings. Thank you for choosing to stay with Grand Hyatt Hong Kong. We are grateful for your comments. Hope that on your next visit, you can stay for more days to experience what we have to offer. Wishing you a happy festive holiday ahead.

Kind regards
Gladis

Gladis Young
Director of Marketing Communications
Grand Hyatt Hong Kong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 10, 2013

I was in Hong Kong for 4 nights.... The services provided by hotel were outstanding. The staff was very friendly and took care of my child as well. Room service was excellent. The harbour view from my room was stunning....

  • Stayed: December 2013, traveled with family
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Thank Ruchir M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gladisyoung, director of marketing communications at Grand Hyatt Hong Kong, responded to this reviewResponded December 10, 2013

Dear RuchirM

Greetings. Thank you for taking the time to share you recent stay experience with us. We will convey your compliments to the team. It has been our pleasure to have you and your child as our guests. We look forward to welcoming you back soon.

Kind regards
Gladis

Gladis Young
Director of Marketing Communications
Grand Hyatt Hong Kong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 7, 2013

We are staying in a newly renovated Grand Harbor View Suite. The room is impressive and comfortable with wonderful views of Victoria Harbor. Rainfall shower, separate large soaking tub and furnishings very reminiscent of the Park Hyatt's we have stayed in. The room is ideally set up for not only business, but pleasure travelers too, with plenty of electric outlets and a large desk area. Staff is very accommodating and professional, especially those in the Grand Club Lounge. The breakfast buffet offers choices for everyone's tastes. A very pleasurable experience and we would definitely recommend this hotel.

  • Stayed: December 2013, traveled as a couple
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Thank TheGreens1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gladisyoung, director of marketing communications at Grand Hyatt Hong Kong, responded to this reviewResponded December 8, 2013

Dear TheGreens1

Greetings. Thank you for taking the time to share your feedback with us. We are grateful for your positive comments. Delighted to learn that you enjoyed the stay in a newly renovated guestroom. Just like you, personally, I love the extra sized table because I can work and dine at the same time, and I can also appreciate the view from time to time. Thank you again for choosing to stay with Grand Hyatt Hong Kong. We look forward to serving you again soon.

Kind regards
Gladis

Gladis Young
Director of Marketing Communications
Grand Hyatt Hong Kong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 7, 2013

We stayed for 3 nights and wished we could have stayed longer. The staff at this hotel goes out of their way in every aspect of customer service. We stayed on the upper level and had access to the Club Lounge. I would recommend this for the cost as the breakfast is wonderful (they even made me fried eggs and bacon in addition to the already nice buffet). The afternoon cocktail hour has a full offering of cocktails, champagne, beer as well as a very nice buffet. In addition, the view of the harbor from the lounge is amazing.
I would also recommend using the hotel car from the airport. Well worth the additional cost.
Also the hotel is in the best location. Right on the harbor, 2 blocks from Star ferry, a few blocks from the train station.
On any return trip to Hong Kong, we will be staying here!

Room Tip: Ask for a harbor view room.
  • Stayed: November 2013, traveled as a couple
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Thank ChgoSlsGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gladisyoung, director of marketing communications at Grand Hyatt Hong Kong, responded to this reviewResponded December 8, 2013

Dear ChgoSlsGal

Greetings. Thank you for taking the time to share your recent stay experience with us. Really appreciate it. We will relay your positve comments to the team. It has been our pleasure to have you as our guest, I hope that the next time on your return you will stay longer.

Kind regards
Gladis

Gladis Young
Director of Marketing Communications

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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