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Reviewed October 31, 2011

You couldn't ask for a more beautiful and friendly place to stay in Hong Kong. It is adjacent to the Convention Center, so if you have something going on there, it is very convenient. All the staff was very friendly and helpful. English was no problem and the food was spectacular! We all wanted to stay at the breakfast buffet all day!

Room Tip: We all had Harbor facing rooms with spectacular views!
  • Stayed: September 2011, traveled with family
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1  Thank alafish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2011

Just returned from a weekend stay and thoroughly enjoyed the Grand Hyatt. Service was excellent, even the bell boys were cheerfully helpful when they helped give our taxi instructions. We were in a habour view executive room on the 29th floor. The view was literally to-die-for! The room itself was comfortable, although a tad bit small with 2 single beds instead of the usual 2 queens that I am more used to in a double room. The bathroom however was huge and all the amenities generously replenished daily. House keeping even left extra bottles of water daily after I requested for an extra bottle one evening. Front desk staff on the executive floor were great. They organised dinner reservations at busy restaurants, even helping me get reviews of the restaurants I was interested in prior to doing the table bookings.

Location wise, the hyatt is 15min walk to Pacific place and all it's shops and a 5min walk to the star ferry terminal. It is of course also conveniently situated next to the convention centre. taxis are cheap and plentiful in HK, so we just cabbed it anywhere else. It is a 5min cab ride to the Hong Kong Terminal in central for the Airport Express, which is probably the most dependable way to and from the airport as traffic can occationally be a problem.

In all, a great hotel, good location and excellent staff.

Room Tip: Habour View for sure!
  • Stayed: October 2011, traveled with family
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2  Thank Beanui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2011

We stayed at the Grand Hyatt for 4 days in October. It was a marvelous experience. The staff were so kind and efficient. The room was luxurious and the food fantastic.

Room Tip: Harbour view
  • Stayed: October 2011, traveled as a couple
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1  Thank floridavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2011

Stay there for three days for the Hong Kong Electronics shows, love this property and will be back next time visiting HK.

Pro:

1 min walk to convention center
Excellent facility and good service
Club level breakfast and cocktail clean and quite - no loud mainland Chinese there.
50 meter long swimming pool
SPA service top rated
Nice harbor view room

Con:

None

Room Tip: stay high and use club room if possible.
  • Stayed: October 2011, traveled on business
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3  Thank hog4oc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2011

have stayed here for 3 days and the staff was amazing, very kind and thoughtful. They remembered my name and made me feel like a guest in a boutique hotel. Club floor is amazing with a lovely view on the harbour. Location is very convenient as well.

  • Stayed: October 2011, traveled on business
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Thank Steraimo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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