Went to Hong Kong for a week back in 2011 searching for accommodation in HK was easier said than done as there is a vast range of accommodation available. We choose the Eaton Smart as it was pretty central to everything we wanted to do. Our package included free full breakfast which was absolutely amazing!!! BEST breakfast I have ever seen and had. The staff were unbelievably nice and very welcoming making us feel very comfortable and allowed us to enjoy our stay. The staff downstairs in the concierge were very helpful and even hailed taxis for us and explained to the driver where we wanted to go (great with the language barrier). As we went in the hot season we used the roof top pool as much as we could, the pool is amazing and very clean, only thing is you can't use the pool during thunderstorms :(. The room we stayed it was quiet small but perfectly adequate for what we needed it for, rooms were cleaned everyday and well maintained.
The Hotel is in a very convenient location to all parts of HK and the Air Express bus stops right outside the hotel also just a short walk to the MTR station.
We thoroughly enjoyed our stay and will definitely return to the Eaton Smart Hotel when we return to Hong Kong.More