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“Great :)”
4 of 5 bubbles Review of Eaton, Hong Kong

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Eaton, Hong Kong
Ranked #85 of 718 Hotels in Hong Kong
Certificate of Excellence
Melbourne, Australia
Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Great :)”
4 of 5 bubbles Reviewed November 11, 2012

I stayed for a week from 3-10 November 2012 and although the rooms are small - had a great stay.

Room was compact - but still had twin beds, a desk, a wardrobe with simple drink making facilities and a bar fridge. The desk had power plugs and adapters for our NZ/Aus power plugs which was a bonus.

Check out the pool, gym and complimentary massage chairs on the 21st floor. There is free wi-fi within room and hotel. Free internet and computers in the lobby/lounge areas as well.

Stored our bags for us on our last day and staff were all friendly and spoke english well. Loved the 'can do' centre button on the phone - they were helpful with any requests.

Didn't try any of the restaurants but they always had people in them. location was good and only a 5 min walk to the MTR station on Nathan Rd.

One thing to note is that the beds are very 'firm' or should i say hard! we stayed in a non renovated room but it had been updated with a flat screen TV and refreshed.

I would stay at the Eaton Smart again :)

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pip_Y_nz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Glasgow
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed November 11, 2012

We stayed at the Eaton Smart Hotel for five nights, this was our second time visiting Hong Kong and we spent quite a bit of time researching hotels and reading reviews. Although we could have chosen a cheaper hotel we decided to pay a bit extra and book a club room at the Eton Smart Hotel. This gave us a suite which included a bedroom, a lounge area and bathroom and we were glad we booked this as the bedroom and bathroom were quite small, the lounge made a difference and allowed us the extra space to relax. Booking a club room gave us complimentary breakfast, drinks and snacks in the evening which we utilised before going out for the evening which was pleasant to relax and adequate snacks before heading out. Staff we encountered were efficient and friendly. The location of the hotel was quite convenient with an MTR about 200 to 300 yards away.We found several local restaurantds close to the hotel which served local cuisine, very fresh, very tasty and good value. All in all we would certainly book this hotel again.

Room Tip: If you can, book a club room for space and request a room that is high up, as Nathan Road can be ver...
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PaulSGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 10, 2012

Great experience at this hotel. Anything I needed was readily available. The staff were very friendly and helpful from anything such as giving me directions to where I wanted to go and even just handing me a bottled water! The restaurant had a great buffet selection; I didn't get sick!!! ;-)

  • Stayed April 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank aidinitravelingenie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockhampton, Australia
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed November 7, 2012

Very compact hotel - had a deluxe room but was still too small - no place for suitcases - only place on the floor - keep tripping over - iPod/clock did not work - TV reception was poor - no place to sit except on the bed - only a desk chair.

On the up side - the location was excellent.

Room Tip: Need to spend extra dollars for a bigger room/s
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  • Stayed October 2012, traveled as a couple
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Helpful?
1 Thank Kay B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
midlands
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed November 6, 2012

Stayed at the Eaton Smart in March, lovely hotel and just a couple of minutes walk to Nathan Street, rooms a bit small but clean with everything you need, great breakfast, would definatley stay there again

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank carley0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuwait City, Kuwait
Level Contributor
36 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed November 6, 2012

Stayed at the Eaton Smart hotel, only because it was affiliated with Langham properties and we were travelling on a budget. I have to say i was pleasantly surprised by the service and warmth of the staff. We were on the club package which means we were entitled to the cocktail hour and the Philipina hostess/server in the lounge was simply amazing, she greeted the guests by name and even welcomed the regulars back.

Location is everything for this hotel, which is close to the train stop and also the bus stop and once out of the unique lobby your on the busy streets of Hong Kong. Only weird part was the decor in the room was very classic yet the other public areas of the hotel were quiet contemporary, i was left wondering if they were in the midst of an upgrade or that's the image they wanted to portray. The swimming pool is on the roof, a bit small but we used it only once during our 6 day stay as there was so much more to do in Hong Kong.

Having said that, I would definitely return to Eaton Smart. Rooms are a bit small, but most of the Hong Kong hotels have small rooms. I would recommend the club rooms. The price that you pay, you might want to ask for some refurbished rooms that they might have.

Room Tip: E-Club rooms are the best, and ask for a higher floor.
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  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank M_Taz1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
114 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed November 5, 2012

I have stayed at the Eaton many times, but I would not recommend staying without upgrading to the E-Club. The rooms are ready for refurbishing, and have not kept up with the increased pricing. It is a comfortable hotel, it is a clean, and the service is excellent; but I think it is time for them to do some room maintenance.

Room Tip: Consider an EClub upgrade for your stay if you are going to spend any time at the hotel.
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  • Stayed October 2012, traveled on business
    • Value
    • Location
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    • Service
Helpful?
Thank Stan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eaton, Hong Kong

Property: Eaton, Hong Kong
Address: 380 Nathan Road, Jordan, Kowloon, Hong Kong, China (Formerly Eaton Smart Hong Kong)
Location: China > Hong Kong > Jordan / Yau Ma Tei
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#55 Family Hotel in Hong Kong
#64 Romantic Hotel in Hong Kong
#64 Business Hotel in Hong Kong
#75 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Eaton, Hong Kong 4*
Number of rooms: 465
Official Description (provided by the hotel):
Conveniently located in the very heart of Kowloon, Eaton, Hong Kong is only a few minutes' walk from Jordan MTR station. Look no further for some great complimentary activities including a daily Tai Chi Class, led by our Resident Tai Chi Master, and our exciting tours of the Jade and Temple Street markets as well as many other fascinating tourist hotspots. The rooftop swimming pool which is heated in winter, this place is a perfect spot to relax and sip a cool drink while our 24 hour Exert Fitness Centre provides you with extensive training equipment. The Hotel also offers a wide variety of dining options. With 4 restaurants and a bar including an extensive buffet restaurant, a traditional Cantonese restaurant, a chilled Japanese izakaya style restaurant, a coffee shop and an al fresco bar, you'll find something for everyone's tastes. You can also stay connected at Eaton, Hong Kong as all residents can enjoy complimentary hi-speed wifi for an unlimited number of devices. With a clever, modern design and a spirited "Can Do" attitude, Eaton, Hong Kong offers everything you need for a comfortable and enjoyable stay in this the most vibrant of Asian cities. ... more   less 
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Also Known As:
Eaton Smart Hong Kong Hotel Hong Kong
Eaton Hong Kong
Eaton Hotel Hong Kong
Hong Kong Eaton Hotel
Eaton Hong Hotel Kong

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