I have a bad experience in this hotel. They double billed my other credit card. Just when I thought that they would only get charges for my "incidentals" which is only worth 500HKD when they asked for my other credit card, I was surprised to find out that they charged me the whole 3 nights stay worth 5,800 HKD which I already paid in full thru AGODA. So if ever they will ask you for your security deposit, and have already booked and paid thru other hotel booking site like agoda.com, don't give them your credit card, give cash instead. Hotel front desk staff are dumb! They don't speak and understand English that's why a lot of errors are made. You see how communication barriers affect the business. They can not even afford to give a smile to guests as if they were robots. Their front desk people should better be working as maintenance or janitorial staff so guests can not see their unfriendly and frowning faces. Did the management of this hotel knows the basic of what their business is supposed to be -- which is hospitality? I think Management staff came from a very low standard hotel management schools that's why they can not manage their hotel properly. Imagine, placing unfriendly, non-english speaking and incompetent staff at the front desk of their hotel? Terrible! Very small rooms, expensive wifi charges, small elevator, snobbish staff.... and to sum it up I really have a horrible stay here. So don't commit my mistake of choosing this hotel. There are other better hotels to stay nearby but NOT this one.
- Official Description (provided by the hotel):
- Silka Seaview, Hong Kong is situated in Yau Ma Tei, one of the most vibrant districts of Hong Kong. The hotel has 268 well-designed guest rooms to provide all the comforts of home. Just a footstep away from Yau Ma Tei MTR Station and right next to the Temple Street Market and Jade Market, the hotel's prime location provides unrivaled access to the busy commercial and entertainment life of the city. Complimentary in-town shuttle bus service is available, and the hotel offers the best value for money and a perfect accommodation for travellers on a budget. ... more less
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- Also Known As:
- Dorsett Seaview Hong Kong
- Hotel Dorsett Seaview
- Silka Seaview Hotel Hong Kong