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Reviewed December 16, 2017

This was our very best stay ever at the Conrad. We loved our spacious Harbour facing room on the 43rd Floor. It even had a TV in the bathroom! The staff were all gracious and helpful, despite the incredible froth of activity that had enveloped the Hotel over this early part of the Yuletide season. There are computer facilities available on the Lobby Floor and a state of the art yet soothing gymnasium with clean cream lines down a stairwell from the Below Lobby LL Floor.

Room Tip: Harbour facing rooms seem best.
  • Stayed: December 2017, traveled as a couple
    • Sleep Quality
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    • Service
1  Thank Perry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThomasHoeborn, General Manager at Conrad Hong Kong, responded to this reviewResponded December 18, 2017

Dear "avalon1025",

A huge thank you for your lovely feedback to Conrad Hong Kong. We are delighted and pleased to know that you are impressive by our hearty service the stunning view from the room. We look forward to welcoming you again in the near future for another inspired experience.

Best Regards,
Thomas Hoeborn
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 14, 2017

The hotel is like 5 star luxury liner. Nothing is too much trouble. Rooms are beautifully prepared and laundry/pressing turned around quickly and immaculately. This hotel excels at "old style" service. The only hotel in Hong Kong to stay at!

  • Stayed: December 2017, traveled on business
    • Value
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Review collected in partnership with Conrad Hotels & Resorts
Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThomasHoeborn, General Manager at Conrad Hong Kong, responded to this reviewResponded December 15, 2017

Dear 'Peter H'

Heartfelt thanks for your kind feedback. It is our pleasure to welcome you at Conrad Hong Kong and i am delighted to learn that you are impressed by our hearty service and top-notch guestroom. Our team is looking forward to welcoming you back for smart luxury at its finest!

Best regards,
Thomas Hoeborn
General Manager

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Reviewed December 12, 2017

The hotel is above a very high end mall and is centrally located to everything. The staff made sure I received everything I needed and went above and beyond. Very clean room and nice views of the harbor.

  • Stayed: December 2017, traveled solo
    • Value
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Review collected in partnership with Conrad Hotels & Resorts
Thank 314haid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThomasHoeborn, General Manager at Conrad Hong Kong, responded to this reviewResponded December 15, 2017

Dear "314haid"

Heartfelt thanks for staying at Conrad Hong Kong! Conrad Hong Kong strives to provide top class service to our guests and I am happy to learn you are impressed by the warmth of hospitality and our luxurious guestroom.

My team looks forward to welcoming you soon for another inspired experience!

Best regards
Thomas Hoeborn
General Manager

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Reviewed December 12, 2017

Although the hotel looks very classic and neat in every way... it is a bit too old and definitly needs to be renovated. No modern facilities like universal sockets, sockets in rest room, smart phone and etc. And light switches and bathroom door lock were all button type not touch pad type. Once you turn the master swtch (next to the room door) off all lights are just gone and you have to approach the door to change the status.
It was my birthday when I stayed at this hotel and the hotel sent me messages and a cake which was awesome in a way... but they kept calling me "Mr." in all of their messages although I am a woman. Which made me think their services are not quite personalized.

Room Tip: Do not go until they are renovated.
  • Stayed: December 2017, traveled with friends
    • Value
    • Location
    • Service
Thank growmit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThomasHoeborn, General Manager at Conrad Hong Kong, responded to this reviewResponded December 18, 2017

Dear "growmit",

Thank you for staying with us and sharing your precious time for the candid comments.

Please accept my sincere apology that we were not able to light up your expectation. We cherish your candid comments and please let me know if you would further share with our Hotel Manager at Jan.Jansen@ConradHotels.com. We look forward to hearing from you to upgrade our offerings. Thank you!

Warm regards,
Thomas Hoeborn
General Manager

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Reviewed December 11, 2017

The Conrad is excellently placed to explore Hong Kong and on top of a great shopping mall. The staff are outstanding, views are fabulous and the rooms are really comfortable, especially the bed! I stay here often and highly recommend it.

  • Stayed: December 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Conrad Hotels & Resorts
Thank BabybeansUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThomasHoeborn, General Manager at Conrad Hong Kong, responded to this reviewResponded December 15, 2017

Dear "BabybeansUK",

Thank you for your kind review of Conrad Hong Kong. I am pleased to hear you have enjoyed your stay in terms of our hearty service and strategic location. We hope to see you again soon at the Hotel.

Best regards,
Thomas Hoeborn
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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