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“Over the top experience”
Review of Conrad Hong Kong

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Conrad Hong Kong
Ranked #23 of 718 Hotels in Hong Kong
Certificate of Excellence
San Diego
Level 5 Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Over the top experience”
Reviewed July 14, 2014

When I checked in at the Conrad Hong Kong, I was upgraded because of my Hhonors Gold status to a 57th floor Executive Harborview room. This included access to breakfast, afternoon tea, and evening canapés in the 59th floor Executive Lounge. Within 10 minutes of arriving in the room, the bell rang and a young lady asked if she could serve me tea. Later, when I returned from enjoying afternoon tea and treats in the Executive Lounge, there was a tray in the room with various fruits and chocolates (refilled throughout my stay). Next, I explored the attached high-end mall with every designer name you can think of.

Back in the Executive Lounge, I made dinner out of the substantial offering of canapés. When I returned to the room, someone had been in there again, closing the sheers, turning down the bed, putting out bedside slippers and bottled water, and even leaving a little Conrad teddy bear.

Breakfast each day presented me with over 50 different food choices including smoked salmon, smoked mackerel, omelettes with different ingredients daily, roasted pork loin, country bacon, turkey sausage, oatmeal porridge, congee, shrimp dumplings, hot croissants, fruit smoothies, homemade yogurt, and multiple fresh fruit choices including papaya. I loved the long breakfast hours (6am - 11am).

My room was spacious, modern, and richly decorated. The views of the harbor, Kowloon, and the mountains were spectacular. Every staff member I interacted with was professional and completely oriented to providing superior service.

This was one of my favorite hotel stays ever. Thanks to everyone at the Conrad Hong Kong. Keep up the good work!

Room Tip: Getting to the hotel from the airport is a snap. The MTR Airport Express takes just 24 minutes to t...
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  • Stayed July 2014, traveled solo
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank SDBeachGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review, July 16, 2014
Dear Valued Guest,

Thank you for your recent stay at Conrad Hong Kong. I hope you found a world of style, service and connections during your stay, and that you felt the freedom to truly be yourself when you were with us. Thank you for your business, and I hope to see you again soon.

Kind Regards,
Thomas Hoeborn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,199 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (601)
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English first
Greater Sydney, Australia
Level 6 Contributor
100 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed July 12, 2014 via mobile

Had an excellent business trip back to HK, and enjoyed my stay at this hotel.

Room service was punctual, courteous, and offered a good selection.

Good meeting spots for colleagues - perhaps not as intimate an atmosphere as one would ideally like for smaller meetings etc, and the decor is starting to show it's ah.e a little.

The location is good, but not premium.

Overall. A very good hotel none the less, polite and courteous staff.
Would recommend this to others for sure.

Stayed September 2013, traveled on business
Helpful?
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review, July 13, 2014
Dear Valued Guest,

Thank you for your comments about Conrad Hong Kong, and I hope you will stay with us again soon to experience smart luxury at its finest!

Kind Regards,
Thomas Hoeborn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed July 12, 2014 via mobile

I'm a management consultant and frequent business traveller. The Conrad Hong Kong is my favorite hotel in the world.

I spent 5 months staying at the hotel and loved the fantastic service and the outstanding property. Here are some of my favourite things about the hotel:
- the exceptional service - the staff are all incredibly friendly, helpful and efficient - right from Solomon and Alex who receive you as you get out of your car with their genuine warmth and hospitality to the lady at the concierge who gives helpful tourist tips to room service and the staff at the Executive lounge
- the executive Lounge on the 59th floor is incredible, with a panoramic view of Hong Kong harbor and some great drinks and snacks. I loved having breakfast here every morning.
- the location - the Conrad is in a beautiful spot in Pacific place, next to the park and on top of the Pacific place mall and the metro station, and very close to the party areas of LKF and Central
- the hotel rooms are luxurious and afford spectacular views of Hong Kong harbor and the mountains
- great restaurants and room service - loved the food here!

Stayed August 2013, traveled on business
Helpful?
Thank World T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review, July 13, 2014
Dear Valued Guest,

Thank you for your recent stay at Conrad Hong Kong. I hope you found a world of style, service and connections during your stay, and that you felt the freedom to truly be yourself when you were with us. Thank you for your business, and I hope to see you again soon.

Kind Regards,
Thomas Hoeborn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Missouri City, Texas
Level 5 Contributor
61 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed July 11, 2014

I booked 3 nights here. 2 were free nights from a credit card I signed up for and 1 was from points. I got upgraded to club level because of my gold status. The club is awesome. Free Breakfast and free drinks/snacks at night. The staff was incredibly friendly and everything went great. The hotel is located on top of a fancy shopping mall and has underground access to the MTR (subway) so you never have to go outside to hit the subway. This was great in June as you start sweating anytime you walk outside. The pool was good, although a bit small for the hotel size. I ordered a beer at the pool, and it cost $110 HKG which is a bit excessive. That was the only time I ordered any food or drinks as I had club access.

Room Tip: High up has cool views.
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  • Stayed June 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Ray840
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review, July 13, 2014
Dear Valued Guest,

Thank you for your comments about Conrad Hong Kong, and I hope you will stay with us again soon to experience smart luxury at its finest!

Kind Regards,
Thomas Hoeborn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level 6 Contributor
103 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed July 11, 2014

I spent 3 nights at Conrad Hong Kong. The hotel location is superb, CBD of Hong Kong island. I got a nice room with harbour view. The subway station locally called MTR Admiralty station is just underneath the hotel (press 3 to get to the Pacific Place mall and the MTR Admiralty station is there. The hotel offers variety choices of breakfast. Foods are fresh. Teddy bears on beds and rubber duck on the bathtub are the gifts from the hotel. What an excellent stay!

  • Stayed July 2014, traveled on business
    • Value
    • Rooms
    • Service
Helpful?
2 Thank ancanu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review, July 13, 2014
Dear Valued Guest,

Thank you for your comments about Conrad Hong Kong, and I hope you will stay with us again soon to experience smart luxury at its finest!

Kind Regards,
Thomas Hoeborn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Letchworth, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 10, 2014

We spent a wonderful week at the Conrad in Hong Kong where the room and service was excellent and location perfect. Our room had a full harbour view with luxury bathroom to accommodate 2 people and was clean and well lit. The service was prompt, courteous and pleasant.

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank nobody883
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review, July 13, 2014
Dear Valued Guest,

Thank you for your comments about Conrad Hong Kong, and I hope you will stay with us again soon to experience smart luxury at its finest!

Kind Regards,
Thomas Hoeborn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
1 review
Reviewed July 9, 2014

I was at this hotel for a business trip and was pleased with the attentiveness of the hotel staff and their helpfulness. The room was very comfortable and had a good view of the city. The food quality is variable but not bad overall and had a good selection available.

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank Oon Yong Arthur H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review, July 10, 2014
Dear Valued Guest,

Thank you for your comments about Conrad Hong Kong, and I hope you will stay with us again soon to experience smart luxury at its finest!

Kind Regards,
Thomas Hoeborn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Conrad Hong Kong

Property: Conrad Hong Kong
Address: No 88 Queensway, Pacific Place, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Admiralty
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Hong Kong
#18 Romantic Hotel in Hong Kong
#19 Business Hotel in Hong Kong
#23 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Conrad Hong Kong 5*
Number of rooms: 512
Reservation Options:
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Also Known As:
Conrad Hong Kong Hotel Hong Kong
Hong Kong Conrad

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