We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Barbara790
Vallejo, California

A beautiful hotel with amazing customer service

5.0 of 5 bubblesReviewed Dec 2, 2012
From the person that transferred the bags from the taxi to my room to the manager on duty the night before I checked out, I have nothing but high praise for the Conrad Hong Kong. Not only is this beautiful hotel a true 5 star, the customer service is as well.

The last night of my stay I had a minor issue that was brought to the attention of the manager on duty. Within minutes I received a call from the manager with a resolution that greatly exceeded my expectations.

The hotel is located close enough to inexpensive transportation to get you where you want to go quickly yet far enough from the crowds that you can go for a quiet, peaceful walk through nearby Hong Kong Park.

My large room had a marble bathroom with dual sinks which made it easy for two to get ready at the same time. The bed was very comfortable with luxurious sheets and duvet. Rather than a chocolate on my pillow, I found a small basket with just enough assorted white and dark chocolate for the perfect late night indulgence. The turn-down service was another extra touch that is so much a part of this great hotel.

If you want a true 5 star, you can not go wrong with the Conrad Hong Kong.
Date of stay: December 2012
Trip type: Traveled as a couple
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nearby Hotels
Sky Pool
$130
  • Priceline
    $117
  • Trip.com
    $126
  • Hotels.com
    $130
1.7 miles from Conrad Hong Kong
Pool
Restaurant
$87
  • ibis
    $87
  • Trip.com
    $77
  • Priceline
    $83
1.3 miles from Conrad Hong Kong
Free Wifi
Restaurant
Chill out place
$95
  • Priceline
    $87
  • Vio.com
    $85
  • Trip.com
    $98
1.2 miles from Conrad Hong Kong
Free Wifi
Fitness center
$109
Fully refundable
No prepayment needed
  • Priceline
    $102
  • Agoda.com
    $99
  • Vio.com
    $100
3.3 miles from Conrad Hong Kong
Free Wifi
Restaurant
$136
$73
Fully refundable
No prepayment needed
  • Priceline
    $85
  • Hotels.com
    $75
  • Trip.com
    $76
1.8 miles from Conrad Hong Kong
Free Wifi
Restaurant
Pool
$160
$133
Fully refundable
No prepayment needed
  • Priceline
    $133
  • Hotels.com
    $133
  • Hyatt.com
    $133
2.4 miles from Conrad Hong Kong
Free Wifi
Pool
$56
  • Priceline
    $59
  • Lol.travel
    $52
  • Trip.com
    $57
7.5 miles from Conrad Hong Kong
Restaurant
Room service
$49
  • Priceline
    $46
  • KLOOK
    $44
  • Trip.com
    $46
8.4 miles from Conrad Hong Kong
Free Wifi
Pool
$141
  • Priceline
    $131
  • Lol.travel
    $124
  • Hotels.com
    $146
15.0 miles from Conrad Hong Kong
Pool
Restaurant
  • Priceline
    $97
  • KLOOK
    $83
  • eDreams
7.1 miles from Conrad Hong Kong
Free Wifi
Free parking
View more hotels in Hong Kong
Reviews (4,676)
Filter reviews
4,676 results
Traveler rating
3,177
1,042
300
97
60
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
3,177
1,042
300
97
60
Show reviews that mention
All reviews pacific place the executive lounge garden cafe rubber duck diamond member admiralty mtr station peak view teddy bear peak tram shopping mall separate shower harbour view bit dated lounge access easy access an excellent hotel business trip
Selected filters
Filter
Updating list...
3,137 - 3,142 of 4,676 reviews
Reviewed November 30, 2012

I stayed for one night in Conrad. The hotel is truly a 5 star hotel. Highlights of my stay includes professional and courteous service; bath products- slippers - turndown service - oranges in the evening - all these touches added to make me feel like a valued customer. The breakfast buffet was good, there were many selection but I think they should consider starting a little earlier since there are many travellers like me who are early risers and who need to catch an early flight. I dod not get a chance to use the spa or gym during this stay. The lobby is beautiful and the design is of Asian design which is perfect since this is in Hong Kong. I also like the TC on the bathroom and the Bose radio. This hotel is surely a paradise for those who wish to shop in the designer stores such as Prada, Valentino, Jimmy Choo, LV, etc. You just have to take the elevator down to 3rd floor and you are in the midst of all these shops. I really ike this hotel and will highly recommend to other travellers.

Date of stay: November 2012
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank haydee2007
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 28, 2012

We stayed in this magnificent hotel for three nights,on a 36 day vacation in Southeast Asia.As a Diamond Member and it was our Wedding Anniversary they upgraded us to a magnificent suite.It is in a perfect location, to see all the major sights in Hong Kong.All of the staff is trained to make every guest feel like a VIP.If your looking for a Great hotel in Hong Kong--Conrad is the one!!!

Date of stay: November 2012
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Meatman102
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 26, 2012

I stayed here in October on business and it was very good. The rooms are nice, the atmosphere of the hotel is good and the service is excellent. The pool area is quite nice and the location is perfect for business and pleasure. It is not as good as the Island Shangri-la but it is still very good.

Date of stay: October 2012
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Babylon1970
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 24, 2012

Good location for both business and leisure as its connected to the MRT system via Admiralty, close to the bus and tram system and just across the road from HK Park (access to the Peak Tram). Staff always attentive and efficient. Can be very busy at weekends as a popular location for conferences and weddings. Executive Rooms have excellent views.

Date of stay: November 2012
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank p c
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 24, 2012

have stayed in this hotel about 10x, and it has never disappointed me. Little touches like the teddy bear on the pillow (which my kids love), the pot of tea and fruit basket in the room are great. Rooms are large by HK standards and are nothing short of luxurious. Great that, like JW Marriott and Island Shang, its connected to Pacific Place Mall and the MTR network, so when you cant get a cab, trains are an option. Also right next to HK Park for people who want a jog etc before their business meeting. Have also stayed numerous times at the Marriott and Island Shang (which is significantly pricier) and the Conrad is still my preferred option. Another thing i LOVE is the coffee in the rooms (free!) and when you checkout (free!) which is a great touch.

Room tip: all the rooms are great, I usually stay in the hill facing ones as they are great value.
Date of stay: October 2012
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Chrisneoh69
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews