From the person that transferred the bags from the taxi to my room to the manager on duty the night before I checked out, I have nothing but high praise for the Conrad Hong Kong. Not only is this beautiful hotel a true 5 star, the customer service is as well.
The last night of my stay I had a minor issue that was brought to the attention of the manager on duty. Within minutes I received a call from the manager with a resolution that greatly exceeded my expectations.
The hotel is located close enough to inexpensive transportation to get you where you want to go quickly yet far enough from the crowds that you can go for a quiet, peaceful walk through nearby Hong Kong Park.
My large room had a marble bathroom with dual sinks which made it easy for two to get ready at the same time. The bed was very comfortable with luxurious sheets and duvet. Rather than a chocolate on my pillow, I found a small basket with just enough assorted white and dark chocolate for the perfect late night indulgence. The turn-down service was another extra touch that is so much a part of this great hotel.
If you want a true 5 star, you can not go wrong with the Conrad Hong Kong.More
- 1 (844) 631-0595
- Room service