Had a short stay for three nights, we were mainly there for the cuisine and a bit of shopping but not the sight seeing as HK is our regular destination. We took the Taxi from the airport to the hotel which came up to about HK$245 either way. We had two luggage to go in the boot and I believe the charge is like HK$5 per suitcase. The bus that does the hotel run does not actually go to this hotel but for two people its not really much more to get a taxi and you do get dropped of right at the door. Check in is good considering that it appeared to be a busy time and our room was not ready but they upgraded us which they said we would be happy with and indeed we were. The room was spacious, and we were greeted with a bowl of fruit which was a nice touch. Now the was clean and had nice decor and the view, well it was breathtaking and good to watch the Avenue of lights with the other half without the noise, pushing and shoving in the comfort of your own room. The room was clean and they seemed to visit the room at least twice as the hand towels in the bathroom were changed and they laid the towel on the floor next to the bed which again was a nice touch every night....Had a short stay for three nights, we were mainly there for the cuisine and a bit of shopping but not the sight seeing as HK is our regular destination. We took the Taxi from the airport to the hotel which came up to about HK$245 either way. We had two luggage to go in the boot and I believe the charge is like HK$5 per suitcase. The bus that does the hotel run does not actually go to this hotel but for two people its not really much more to get a taxi and you do get dropped of right at the door. Check in is good considering that it appeared to be a busy time and our room was not ready but they upgraded us which they said we would be happy with and indeed we were. The room was spacious, and we were greeted with a bowl of fruit which was a nice touch. Now the was clean and had nice decor and the view, well it was breathtaking and good to watch the Avenue of lights with the other half without the noise, pushing and shoving in the comfort of your own room. The room was clean and they seemed to visit the room at least twice as the hand towels in the bathroom were changed and they laid the towel on the floor next to the bed which again was a nice touch every night. Tv was big and came with a Bose sound system but one of our speakers were not working (Room 916) but that was minor as we were not there to watch tv. Made use of the Spa to end the night before we sleep. We ate at Yan Toh Heen for dinner on the first nights and they kept giving us gifts and left a gift for us in our room which was a nice gesture and tasted great:) We had Yum Cha at the restaurant again as we enjoyed the dinner. Yum Cha was also fantastic as I have eaten dumplings that have been steaming for who knows how long which becomes soggy etc, it was probably if not the best then one of the best I have had (However it is HK so it should be!). Henry Wong whom is the Manager of Yan Toh Heen really looked after us and came to us and had a chat and I credit him and his team for the great service we got from him and his team and of course the Chefs! I had not made use of the Gym faciilities as I was a bit lazy, I was on holidays so I took a break so cannot comment. Will definitely stay at this hotel again as we felt really welcome and felt like we were really being looked after, have experienced 5 star hotels that did not even get close to the level of service we got here. Also This is Situated in TST so you are in the middle of the action and next to the MTR so really getting around is no problem at all!More
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