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“An Oasis”

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The Langham, Hong Kong
Ranked #13 of 718 Hotels in Hong Kong
Certificate of Excellence
canberra
Level Contributor
253 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 659 helpful votes
“An Oasis”
5 of 5 bubbles Reviewed April 29, 2014

This is Possibly the best of the Langdon group. It is understated, next to all the shopping anyone can imagine and yet keeps its distance from the whirl of the city. Get a club room. Join the 1865 club before trying any Langdon. It is nothing more than a frequent visitor card, but the staff associate it with long-term relationships.
We were met by an ethnic Chinese who spoke Irish. Figure the odds on that! She accompanied us through the un challenging checking in, introduced us to the club staff, and said I’ll be back if you need me. Later, when we did need her, she came back.
It’s a very nice hotel, not too pricey, and an oasis in a sea of tourism.

Room Tip: The tip is to tip. The staff are paid poorly and appreciate a few dollars.
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  • Stayed January 2014, traveled on business
    • Value
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Helpful?
2 Thank roemanner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,443 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (676)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Vietnamese first
  • Any
English first
Adelaide, Australia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed April 28, 2014

We spent 8 nights at the Langham Hong Kong and had a truly 5 Star Experience. From the buffet to the concierge to the front desk the staff were on their game and always happy to accommodate our every need. The hotel has a large heated pool on the upper floors and although a little noisy near the pool area was a great escape from the hustle and bustle of HK. Location is first class with everything at your doorstep including ferries, shopping on a grand scale and the TST/Nathan Rd shops. this is a true 5 star experience and although a big change for us as we normally go resort it was a really nice hotel in every sense. The only minor criticism that I had was the in room drinks prices that were completely way over the top even allowing for its 5 star placement. Overall we had a delightful experience.

Room Tip: Some of the underground food Republic stores on Canton Rd will serve up fantastic meals at around $6...
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  • Stayed April 2014, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Asiantravelnut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidWest
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 28, 2014

I spent 4 nights at the Langham and I can't remember staying at such a fine hotel in a long while. You won't stay here for the view but you will stay here for the elegance, the attention to detail, the food, the drinks, the service, the plush carpet, and the fine bathroom. There is a large lounge area which is nice for business meetings and just relaxing at the end of the day. Good music at night and nice musicians.

there is a single blip: The water needs a filter or the pipes are old. They make up for this by supplying plenty of bottled water.

Room Tip: I was facing an office building... There might be a room with a view but I didn't go there for...
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  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with this hotel

Helpful?
Thank racerken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 27, 2014 via mobile

I have been to many great hotels around the world. The Langham
HK has to be one of the top!! What an amazing experience for a solo British traveller like me. From the very first moment I walked through that entrance, ALL the staff were extremely welcoming, which put me at ease immediately. I do not feel that they are racist at all as some may have commented.

I stayed in the hotel for three days, all the friendly staff addressed me by my name. They were ALWAYS so helpful if I ever needed anything. They would go out of their way to make my stay as comfortable as possible: for example, one staff was going to get my shoe fixed for me when she saw my heel was broken! On my last day, I left the hotel with a bottle of coke in my hand: The concierge ran to the restaurant and got a straw with a serviette neatly folded Andy wrapped around it: for me on the road. For me, it is those little things that matters. It's their thoughtfulness makes The Langham HK unique.

As there were only 3 other rooms available when I checked in, the amazing staff took me to all 3 of them and ask me to choose which room I'd prefer AFTER they have already changed my room the first time (due to my superstitious dislike to number 13)!!!

Apart from the service: The hotel smells and looks absolutely amazing: The gentle fragrance of 'Flavours of Langham' lingers in the air every day. The rooms are always clean and immaculate. The Langham HK is timeless. Elegant. Classy.

Hotel has AMAZING location for everything that you desire: luxury/designers, food, harbour view. Everything is within walking distance.

I am definitely going back this beautiful hotel. Thank you so much to all the staff at The Langham for such an amazing experience in Hong Kong. I highly recommend it for solo or any travellers!!


Michelle, W
Manchester, UK

Stayed April 2014, traveled solo
Helpful?
Thank mishwu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colchester, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed April 26, 2014

Well this was an eye opener! disdainful, rude staff, and as we had booked a triple room I queried the receptionist's " twin bedded room" announcement, when given the key. As we have travelled extensively a double takes up less floor space than two singles even if "pushed together" as I was told in a matter of fact tone. On arrival to the room we found a small room with a bay window accommodating a desk, chair and occasional table. Where was this third bed going to be put? - in the bay up against the existing beds of course - really, 5 star? I know Langhams quite well so sent the hubby to upgrade - "We are full".....
We had also unwisely booked the steak restaurant, The Bostonian, for that night - reminded of our reservation, by email, by the hotel prior to our leaving the UK. Half empty - table not laid - 3 side plates and that was it! We ordered steaks and three sides but only got one.
Breakfast was like McDonalds - queuing for a table with dreadful service.
We had been booked by our cruise line and were treated like trash, they accommodate mainly Chinese clientele and obviously now hate westeners - so cruise lines be aware when your passengers have luggage put in the car park prior to transport arrival - think again when booking this poor excuse for an international hotel. I am currently staying in Shanghai at the Yangtze Boutique Hotel which is in the Langham chain - first class- outstanding polite staff - great family room - and gorgeous dining. Avoid Hong Kong like the plague.

Room Tip: make sure a triple really is a triple - especially if you are paying full cost for three person occu...
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank CAMILLA F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamHK, Manager at The Langham, Hong Kong, responded to this review, April 27, 2014
Dear Camilla,

Thank you very much for taking the time to share your feedback in relation to your stay with us. It is with great concern noting the shortcomings you experienced and would ask that you accept my sincere apologies for the shortfalls you and your husband experienced.

I would like to personally discuss your feedback with you in order to gain further clarification on your experience. I have noted my contact email address below and I do look forward from hearing from you soon.

Yours Sincerely,

Dean Dimitriou
Executive Assistant Manager - Rooms
The Langham, Hong Kong
dean.dimitriou@langhamhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed April 25, 2014

Have stayed at this hotel 3 times it never disappoints. Superb service, great rooms, the lounge on the 11th floor is excellent. The staff are very helpful and everyone seems ready to help. The hotel is well located and convenient. We will definitely stay again. Oh and the towels in the bathroom are the best I have used .!!!

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed April 24, 2014

***Actually stayed here in March 2013, I know I know, been slack with reviews and only decided I would start doing so recently***

Room: Elegant and comfortable
Location: Slight walk to the TST MRT station
Dining: Tang Court had delicious Cantonese fare, loved the suckling pig
Overall amenities and feel of the place, a bit dated and comparing the price and overall stay at both the Langham and Langham Place, Mongkok, I prefer and would recommend the Langham Pl hotel over the Langham, TST.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GastronomicGems
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Langham, Hong Kong

Property: The Langham, Hong Kong
Address: No.8 Peking Road, Tsim Sha Tsui, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Romantic Hotel in Hong Kong
#13 Luxury Hotel in Hong Kong
#14 Family Hotel in Hong Kong
#17 Business Hotel in Hong Kong
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Langham, Hong Kong 5*
Number of rooms: 498
Official Description (provided by the hotel):
The Langham, Hong Kong is an elegant European-style sanctuary located in the heart of Kowloon's busiest commercial and entertainment district - Tsim Sha Tsui surrounded by superb designer boutiques including the World's second largest stores of Louis Vuitton, Christian Dior, Salvatore Ferragamo, Gucci and Prada, and the Harbour City, a mega shopping arcade with over 700 shops mere minutes away. With glittering Victoria Harbour as the backdrop and easy walking distance to Tsimshatsui MTR underground station and the renowned Star Ferry attraction, this unique locale provides a perfect blend of history in a haven of luxury. Recently celebrating an expansive US$30 million refurbishment and epitomises a timeless European elegance featuring 498 luxurious guest rooms and suites, equipped with innovative amenities including Blissful Beds, deep bathtubs, nespresso machines and bespoke British minibars. Brand signature Service Stylists and Guest Experience Managers are also available to accommodate any guest's needs, from unpacking luggage to organising sightseeing. Hotel attractions range from the scenic rooftop pool and the Three Michelin-Starred Cantonese restaurant, T'ang Court to having The Langham Afternoon Tea with Wedgwood at Palm Court and sipping bourbon creations and gin specialties at the award-winning Artesian Bar. For all-day dining, The Food Gallery showcases interactive International and Asian cooking stations, while guests who crave for Western comforts can indulge in Burgers, Reuben's and Milkshakes at Main St. Deli and steak and seafood at The Bostonian restaurant. ... more   less 
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Also Known As:
Langham Hotel Hong Kong
The Langham, Hong Kong

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