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“Luxurious Langham Hotel , small in size big in attention to detail❤”

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The Langham, Hong Kong
Ranked #10 of 723 Hotels in Hong Kong
Certificate of Excellence
Reviewed June 21, 2013 via mobile

Stayed here for 4 nights in June after a month long trip around UK - and a 3 hr delayed flight fromLondon! -it was the luxury we just needed . We were greeted so well by Cindy at the reception who showed us to our most comfortable room . Only negative was slow Internet , definitely would stay again on a much needed return to Hong Kong in the future!

  • Stayed: June 2013
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Thank Nick E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 26, 2013

Dear Nick E,

Greetings from The Langham, Hong Kong.

We hope you and had a delightful trip back to Perth. We are happy to hear that you and your family had a great experience while in our hotel. Thank you indeed for your comments and words on our staff and property itself. In fact, all our staff are oriented into exceeding guests´ expectations.

Hope to have the chance to host you again in nearly future.


Yours Sincerely,

The Management Team at The Langham, Hong Kong
Vanessa.chan@langhamhotels.com

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2,307 - 2,313 of 3,797 reviews

Reviewed June 18, 2013

i have been to Hong Kong about 15 times over the last many years and the service and ambience of the Langham is the best I have encountered. All staff are friendly , helpful and on the ball. Highly recommended

Room Tip: PIck a high room on the South
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  • Stayed: June 2013, traveled as a couple
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1  Thank Geoff L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 26, 2013

Dear Geoff L,

Greetings from The Langham, Hong Kong.

We hope you and had a delightful trip back to Sydney. Thank you for your loyalty to The Langham, Hong Kong. We take great pride in our ability to create a special stay for our guests, so I am truly glad to hear we lived up to and exceeded your expectations.


Yours Sincerely,

The Management Team at The Langham, Hong Kong
Vanessa.chan@langhamhotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 15, 2013

This was my second stay at the Langham Hong Kong (the first was December 2010). I stayed for four night, arriving at around 7pm the first evening.

From the moment you arrive at this hotel, you know you've arrived in luxury. The bell-boys at the driveway immediately attend to you every need, and check in is both prompt and courteous.

The fact the gentleman that checked me in took the time to take me to my room, and show off its features was greatly appreciated.

The room (a Grand room), was perfect. All the amenities one could imagine (and more) and the daily turn down service was an added treat when returning of an evening.

The pool offers views of the city, and is very comfortable, away from the hustle and bustle of the city.

The rooms at the Langham don't offer "amazing" views as such, but as a place to relax and sleep they couldn't be better designed. Most rooms face either Canton Rd or Peking Rd.

The location of the Langham is what does it for me. Opposite the Aqua restaurant (the most outstanding in Hong Kong), 4 minute walk from the Star Ferry, 3 minute walk from Tsim Sha Tsui Station, and 5 minutes from Nathan Road. You're in the heart of Kowloon!

If you like the height of luxury, in the centre of Kowloon, with a hint of old school elegance, the Langham is the one to go for.

  • Stayed: June 2013, traveled solo
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Thank shane_aus84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 20, 2013

Dear shane_aus84,

Greetings from The Langham, Hong Kong.

We hope you had a delightful trip back to Melbourne. Thank you very much from all of us that you have chosen The Langham, Hong Kong for your most recent stay.

Such a lovely and thorough review! Your open and friendly feedback is very much appreciated by all of us and gives us pleasure, a little pride and of course a lot of motivation to provide service excellence.

It has been a delight and honor in being your host. The entire team of The Langham, Hong Kong looks forward to welcoming you back to Hong Kong soon.

Yours Sincerely,

The Management Team at The Langham, Hong Kong
Vanessa.chan@langhamhotels.com

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Reviewed June 14, 2013

We stayed 3 nights in this hotel on the way to China. It has a great Lobby but the rooms and service let us down a bit. You expect lot better service and a room product when you pay top $$. The location of the hotel was good in the middle of Kowloon surrendered by thousand of shopping malls.. welcome to HK I guess!!
First day we were out almost all day and when we came back to our room which was not cleaned and serviced yet. I called the reception and they were very apologetic but I did not like the answer.... they were late due to the high occupancy! Anyhow, it was fixed within an hour but you can notice that it was a rush job.
We did not eat in the hotel except the Breakfast which was good in their café.
Would I stay here again? probably not! There are many better option than this one in Hong Kong.

  • Stayed: June 2013, traveled on business
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Thank NewPort57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeanDimtriou, Manager at The Langham, Hong Kong, responded to this reviewResponded June 20, 2013

Dear “NewPort57”,

Greetings from The Langham, Hong Kong.

I hope you had a safe trip back to California.

It is with great concern noting the shortcomings you experienced during your stay with us. You did not receive the level of service that we strive to achieve as a five star establishment and would ask that you accept my sincere apologies for any inconvenience caused.

We pride ourselves on exceeding our guests’ expectations through exceptional customer service and I sincerely apologise, as we clearly did not achieve this goal during your stay. I am most grateful to you for bringing these matters to our attention as it is only through constructive criticism such as yours that we are able to constantly monitor and improve our hotel operation more closely.

I would be most grateful if you could make direct contact with me as I am keen in doing my upmost to regain your confidence in The Langham, Hong Kong and hopefully have the honor of welcoming you back in the near future.


Yours Sincerely,

Dean Dimitriou
Executive Assistant Manager – Rooms
The Langham, Hong Kong
dean.dimitriou@langhamhotels.com

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Reviewed June 12, 2013

we spent 5 days in this lovely boutique hotel.
we enjoyed excellent service in a superb location in the heart of the shopping district
a great workout in the Well equipped gym was followed each morning by a great breakfast.

  • Stayed: June 2013, traveled on business
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Thank sam e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 20, 2013

Dear sam e,

Greetings from The Langham, Hong Kong.

We hope you had a delightful trip back to Sydney. Thank you for choosing The Langham, Hong Kong Hotel for your most recent stay. I appreciate your kind comments with regards to our location, breakfast and the gym.

We are looking forward to welcome you back to our hotel.

Yours Sincerely,

The Management Team at The Langham, Hong Kong
Vanessa.chan@langhamhotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2013

Stayed six nights at The Langham and could not fault anything from check-in to check-out. The most staff I have seen (both in front of the counter to greet as well as behind). A complimentary High-Tea platter with bottle of wine was in our luxurious and spotless room on arrival, as Honeymooners. My wife also received an unexpected Birthday Cake (Black Forest Gateau) in our room after a day at She Tin Races. The most memorable experience taken from this hotel was the staff - not one sour moment in the six days. Whether walking down the hallway, at breakfast, leaving or returning to the hotel, the foyer, concierge, business room - staff were always on hand with a smile and greeting and ready to assist if required. Very comfy king-size bed. Everything imaginable to choose at breakfast ie. Eggs Benedict cooked on request. MTR station directly across the road (although a lengthy walk underground to the platform). Beware of the charges for using the Business Room (printing HK$10 per page, scanning HK$28 per document, etc.) but even here could not complain as the staff member on duty waived these fees. Highly recommend the Langham Hotel - a memorable expirience,

  • Stayed: June 2013, traveled as a couple
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1  Thank BoundaryRider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 20, 2013

Dear BoundaryRider,

Greetings from The Langham, Hong Kong.

We hope you had a delightful trip back to Brisbane. Thanks so much for taking the time to review our hotel We are sure your feedback will help other readers and guide them for their future stays too.

We are thrilled to learn that you so thoroughly enjoyed your time here - especially considering you chose to celebrate your honeymoon with us!

Great to hear that you particularly enjoyed The Langham, Hong Kong, the food, Concierge service, etc!

We strive to provide excellence, and certainly look forward to welcoming you back for more celebrations! Thanks again


Yours Sincerely,

The Management Team at The Langham, Hong Kong
Vanessa.chan@langhamhotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2013

The Langham exceeded all expectations - from the moment we walked in to that divine foyer to the moment we said goodbye, we could not fault it. The staff are amazingly warm and helpful - this includes everyone down to the housekeeping staff, not just front of house. The breakfast was delicious. The rooms were comfortable, spacious and wifi connection was great.
We enjoyed being close to the metro, the ferry terminal and Harbour City (mostly out of my price range but oh so pretty to window shop!)...
I would most certainly stay here again (after some saving!) and highly recommend this hotel to anyone.

  • Stayed: June 2013, traveled on business
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Thank Rebekah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Langham, Hong Kong

Address: 8 Peking Road, Tsim Sha Tsui, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Luxury Hotel in Hong Kong
#12 Romantic Hotel in Hong Kong
#14 Family Hotel in Hong Kong
#17 Business Hotel in Hong Kong
Price Range: $224 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Langham, Hong Kong 5*
Number of rooms: 498
Official Description (provided by the hotel):
The Langham, Hong Kong is an elegant European-style sanctuary located in the heart of Kowloon's busiest commercial and entertainment district - Tsim Sha Tsui surrounded by superb designer boutiques including the World's second largest stores of Louis Vuitton, Christian Dior, Salvatore Ferragamo, Gucci and Prada, and the Harbour City, a mega shopping arcade with over 700 shops mere minutes away. With glittering Victoria Harbour as the backdrop and easy walking distance to Tsimshatsui MTR underground station and the renowned Star Ferry attraction, this unique locale provides a perfect blend of history in a haven of luxury. Recently celebrating an expansive US$30 million refurbishment and epitomises a timeless European elegance featuring 498 luxurious guest rooms and suites, equipped with innovative amenities including Blissful Beds, deep bathtubs, nespresso machines and bespoke British minibars. Brand signature Service Stylists and Guest Experience Managers are also available to accommodate any guest's needs, from unpacking luggage to organising sightseeing. Hotel attractions range from the scenic rooftop pool and the Three Michelin-Starred Cantonese restaurant, T'ang Court to having The Langham Afternoon Tea with Wedgwood at Palm Court and sipping bourbon creations and gin specialties at the award-winning Artesian Bar. For all-day dining, The Food Gallery showcases interactive International and Asian cooking stations, while guests who crave for Western comforts can indulge in Burgers, Reuben's and Milkshakes at Main St. Deli and steak and seafood at The Bostonian restaurant. ... more   less 
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Also Known As:
Langham Hotel Hong Kong
The Langham, Hong Kong

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