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The Kowloon Hotel
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Reviews (1,817)
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All reviewsrooms are smallgreat locationnathan roadharbour clubthe club loungefree wifidirect accessocean terminalbuffet breakfastmtr stationharbour citynathan rda harbour view roomcentral locationshort stayhotel lobbychecking in
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Reviewed February 18, 2014

We were in Kowloon for 5 days and wanted a convenient, comfortable hotel. Got it. Hotel is right behind the famed Peninsula, and almost on top of the Tsim Sha Tsui MRT station, from where you can go all over the place. We opted for the up-priced Club room on 17th fllor, the same floor as the club lounge. The check in & check out in the lounge was super smooth, and the staff are very helpful. The club roo9m is stocked with complimentary beverages, including beers and wine, and there are snacks, fresh fruit and enough small bites in the evening that you can make a quiet supper of them, which we did one evening. My only complaint is that the room did not have any clothing drawers and only one slim closet for hanging things. We didn't enjoy living out of the suitcase for 5 days, considering the price tag. Also, there's no comfortable seating in the room, other than one good chair for the computer desk. Wi-Fi and breakfast buffet was included, and the breakfast food selection was a good mix of Anglo-Continental-Asian items.

Room Tip: If your budget allows the luxury, book a room on the 17th Club floor.
  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank James T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KowloonHotelMgmt, Public Relations Manager at The Kowloon Hotel, responded to this reviewResponded February 24, 2014

Dear James T,

Thank you very much for your comments and review. It is our pleasure to learn about your experience and we wish you an enjoyable time with us. Thank you for staying at The Kowloon Hotel, hope to see you again!

Best wishes,
The Kowloon Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 15, 2014 via mobile

Room is small, much much smaller than expected, but was compensated by the wonderful location and updated room condition.

Mtr station connection is just at basement of hotel, walking distance less than 300m to harbour city and food eateries are everywhere within walking distance. Not much service to talk about as the staffs are always so busy. I borrowed empty red packet from the reception, though surprised by such a request, the staff still pass it to me without expression on his face.

One point to emphasize: the check in and check out line should not be the same line! During peak timing it's causing a long queue and jam that's unnecessary especially for check out clients who don't have to wait for that long.

Stayed: February 2014, traveled on business
Thank Shane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KowloonHotelMgmt, Public Relations Manager at The Kowloon Hotel, responded to this reviewResponded February 19, 2014

Dear chuaSPS P,

We are delighted to hear about your experience at The Kowloon Hotel, it is our pleasure to serve you. Thank you for staying with us and we genuinely look forward to seeing you on your next visit.

Best wishes,
The Kowloon Hotel Management

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Reviewed February 12, 2014

The hotel is located very near to the harbor. Maybe 10-15 minutes walk. There are tones of restaurant around that hotel. Many halal ones as well. Being a Muslim this was a huge help. As for the hotel, the staff was friendly and very efficient. The room was clean and I had a great view of the city which was lit wonderfully at night. Although clean the rooms were small but not uncomfortably small and I read this is normal in hong Kong. The price was okay, not the cheapest but suits the hotel. I took a cab from the airport and it costs about 300 to 320 hkd. If u have a lot of luggage like I did, this would be the best option.

Room Tip: Take higher floors as the area is quite noisy.
  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 20140126_khan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KowloonHotelMgmt, Public Relations Manager at The Kowloon Hotel, responded to this reviewResponded February 13, 2014

Dear 20140126_khan,

Thank you very much for staying at The Kowloon Hotel. It is our pleasure to learn that you had a great time in Hong Kong as well as The Kowloon Hotel. We genuinely look forward to seeing you again on your next visit.

Best wishes,
The Kowloon Hotel Management

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Reviewed February 9, 2014 via mobile

Awesome location (maybe not whilst arriving on CNY parade night ) walk to Star Ferry Terminal, shops, bus stop, subway. Lots of activities to pass your days whilst on holidays. If I was to return to HK, would stay here again! Like others have advised rooms are small, and the bathroom door is frosted glass so keep that in mind!

Stayed: February 2014, traveled with friends
1  Thank CMSimo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KowloonHotelMgmt, Public Relations Manager at The Kowloon Hotel, responded to this reviewResponded February 11, 2014

Dear CMSimo,

Thank you for staying with us at The Kowloon Hotel. We are delighted to learn that you have enjoyed your stay and your holiday. We hope to see you again soon on your next visit.

Best wishes,
The Kowloon Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 8, 2014

We weren't expecting massive rooms but we ended up nick naming it - the pod!! After both our suitcases were in we literally had a square of floor space. The bed was also teeny. We are small (my partner is taller than me at 5"6) but our feet were nearly out the bottom.
Aside from this, we couldn't help but like it still! So clean and quiet which is what we value.
Had a drink in the bar (forgot the name sorry!). Very odd as it was very expensive and formal but they had an Eminem CD playing?!
All in all if I ever visit Kowloon again I would chose to stay here - unless I win the lottery then I would go to the peninsula opposite :-)

Stayed: January 2014, traveled as a couple
1  Thank Soph_CW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KowloonHotelMgmt, Public Relations Manager at The Kowloon Hotel, responded to this reviewResponded February 12, 2014

Dear Soph_CW,

Thank you for staying with us at The Kowloon Hotel. Your comment is valuable for us to strive for better service. We are delighted to learn that you have enjoyed your stay. We hope to see you and service you again soon.

Best wishes,
The Kowloon Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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