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“FANTASTIC STAY AT HARBOURGRAND KOWLOON” 5 of 5 bubbles
Review of Harbour Grand Kowloon

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Harbour Grand Kowloon
Ranked #50 of 713 Hotels in Hong Kong
Certificate of Excellence
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“FANTASTIC STAY AT HARBOURGRAND KOWLOON”
5 of 5 bubbles Reviewed June 30, 2013

I and a friend of mine stayed in this hotel for four nights (5 full days) from 7 till 11 June 2013. This hotel was a part of a package (flight and stay) advertised in Sydney which we selected as it suited very well to our available time.
I am short of words to described HOW PLEASED we were with this hotel. We admired its architectural design out and inside. The room and the bathroom were extremely spacious, very thoughtfully equipped with many handy features AND ABOVE ALL THE MAGNIFICENT HARBOUR VIEW. ALL STAFF was so attentive and efficient as if they took into their hearts the words of the General Manager Mr Jonathan Wilson who in the hotel information kit available in the room said that the aim is to make staying in this hotel memorable and if there is anything a guest would wish just let the staff know including him.

The following experience proves how helpful the staff was.

I had a plastic bag with some fruit off cuts which I took downstairs to get rid of. At the main door I asked the door man C J Singh where can I find a larger rubbish bin outside the hotel. He replied: Sir please give it to me and I will take care of it. I was amazed by his willingness to help. Anywhere else a door man would simply show you the direction of the bin.

The breakfasts were delicious and large selection of food.

The hotel location is about 30 minutes of scenic promenade walk to the centre of Kowloon. I have taken many photos while walking on the promenade. There is also a regular and very timely hotel shuttle service to and from Kowloon which we used over our 5 full day stay.

I and the friend very highly recommend this hotel to anyone considering staying in Hong Kong.

  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Bogdan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,740 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (908)
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English first
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 29, 2013 via mobile

Checkin on the 19th floor went very smooth and the staff were extremely pleasant and helpful. The Executive harbour view room was amazing as was the executive lounge, you had anything you really wanted food, drink it was excellent. All the staff very friendly and very helpful. There was a free shuttle bus every Half hour to take you to the shopping. Loved every minute fabulous place, recommend it to everyone

Stayed June 2013, traveled as a couple
Helpful?
Thank Joy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vadodara, India
Level Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed June 28, 2013

We reached hotel by early evening and the check-in process in the hotel was very smooth and fast. Because the hotel was full for the rooms that we had booked, we were instantly given a free upgrade to the Harbour View Suite room. The room was just fantastic, facing the Sea and it just felt the sea was just beneath and we were floating on the sea. The rooms had huge windows and the view was just fantastic in morning and evenings.

The Hotel has a roof top swimming pool and with a bar and its just fantastic. We had a great time at the pool and kids also loved it. The life guard at the pool are very helpful and honest. One of my friend dropped his gold chain in the pool and as soon as the life guard found it and immediately called for us and returned. The Bartender makes good drinks and its really an amazing feeling to sit by the pool and enjoy the drinks with the most fascinating views of Hongkong.

Talking about the Service the Door man was so kind that he always used to help us with the taxi and also used to make the taxi driver understand the exact address where we wanted to go. He was always smiling and ready to help. The location of hotel is close to the shopping mall area and if you want to go to main markets, its just 10 mins from the hotel. The Hotel has a Shuttle bus going around the places every 15 mins which is a V.good service. And if you have to take a taxi its just very convenient and not at all expensive.

I must say we had a wonderful stay at the Hotel. Keep up the good service.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank happy_happy_days
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jodhpur, India
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed June 28, 2013

When we arrives on the reception the guy was very rude try to charge us a lot and also dont want to listen us and also the most bad front dest in the world.Then the manager calls us and ask for free fruits basket but we says no and they chatrge us a lot and me and my familly going to writes in all the books and magazines for this and on our last day when we went out the door keeper sikh guy was hungry of money without money he was not ok to put our lugage in the car taxi please never go to this hotel better sleeps in the small guest houses ...

  • Stayed June 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank yogibaba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wales, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed June 27, 2013

We recently stayed at the Harbour Grand Hotel and had a lovely room on the 20th floor looking out over Kowloon harbour. We arrived at 7am and were given an upgraded room which enabled us to check in early. All staff were lovely and very courteous.
Our only criticisms were not enough variety at breakfast (much better in other hotels we stayed at during our trip) and you had to pay for wifi. In all other hotels in Bali and SIngapore that we stayed during our 2 week vacation this was free which is to be expected in this day and age and especially from a 5star hotel.

Room Tip: Pick a harbour view room on high floor
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ynysteen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed June 25, 2013

I have recently returned from Hong Kong and stayed at the Harbour Grand Kowloom. We used Tripadvisor to research the hotel and the many positive reviews that we read, mirrored the stay we had. We stayed on the 20th Floor and had access to the Harbour Club. Agnes and Icy were amazing. Anything that you requested, they were there to help.

The room had an amazing view of the Harbour and looking back to Hong Kong Island whilst swimming in the pool was brilliant. The pool whilst hot due to the time of year we were there was lovely to swim in before 9am as well as late in the afternoon. Lovely towels and great pool area was always inviting and you could have stayed in the pool all day.

The room was large enough to allow our little one to run around. The bed was a King and the pillows were a little soft (if you really like soft pillows...you would love them) but the bed was really comfy and inviting as well. Again, could have easily just stayed in that bed all day.

The bathroom was practical and had all the amenities that you needed. Room service and the food in the hotel was very expensive though. I'm a seafood lover and the night they had the Seafood buffet, I got my money's worth. The little Cafe again expensive for food but the Coffee was really good.

Having access to the club room also allowed us to have Breakfast and Afternoon tea which was helpful having a 2 and a half year old. Nice food but it was the service from Icy and Agnes that stood out. I could not fault the service of anyone in this hotel.

The only negative for me was the cost of food. There are some shopping centers with restaurants around the hotel thus do your research and find food there or go to a restaurant in the heart of Kowloom or in Hong Kong.

Please note, the hotel is a long walk from the MTR and there is a free shuttle bus that takes you to the MTR station, in my opinion its a matter of planning. Its runs every half hour, be down the bottom at the top and middle of hour and its a 15min ride to the station. With the MTR running a train basically every two minutes, easy to plan for. I noticed that there was a MTR construction site near the hotel...I hope a station will pop up around there.

I would highly recommend this Hotel.

Room Tip: Get a Harbour Room, faces the harbour and you will have access to the Harbour Club on the 19th floor...
See more room tips
  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Baz76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pukekohe, New Zealand
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed June 24, 2013 via mobile

Hotel has a very grand foyer and reception area. They directed us straight to the 19th floor Harbour Club reception for check in. Staff are ultra pleasant with "hello Mr xxxx" greetings for everyone that enters.

We arrived at 8.30am, well before normal check in and they had a room ready for us at 10.30 am and provided breakfast and wifi for us in the Club lounge while we waited. The Club lounge has the usual "lounge" type breakfast with bacon, eggs, cereals, juices etc. They also provide afternoon tea, and then free drinks (beer, wine etc) with snacks between 6-8pm. There are 4 computers and a printer which are free to use. Free fast wifi in the lounge too (but not in the rooms)

Room itself was a good size, comfortable bed, good air con (a must in HK) You can see this place was top of the pops when it was built in the late 80s or early 90s. Marble bathroom, good fittings, electronic light controls. Starting to show its age a little though, maybe time for some new carpets and a paint up. But maybe that's just me being picky :)

Location is a little out of the way, but this is reflected in the lower price for this hotel compared to a compatible property on the island or Nathan Road. They offer a free shuttle bus which leaves every half hour but like most hotel shuttles its a bit painful, especially in HKs hectic traffic. Shuttle runs until 10pm, so if you are out on the sauce you need to taxi back. A taxi cost $40 HKD from Kowloon Station area at 2am (so pretty cheap ... About $5 USD)

There is a new MTR train station being built only 1.5 blocks away at Wampoa which will really be excellent for this hotel. It'll really improve the access.

So overall, a nice place to stay with excellent customer service.

Dave.

  • Stayed June 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank PukekoheTooks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Harbour Grand Kowloon

Property: Harbour Grand Kowloon
Address: No. 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Hung Hom
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Spa Hotel in Hong Kong
#21 Romantic Hotel in Hong Kong
#33 Family Hotel in Hong Kong
#43 Business Hotel in Hong Kong
#46 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Harbour Grand Kowloon 4.5*
Number of rooms: 555
Official Description (provided by the hotel):
Harbour Grand Kowloon is a deluxe five-star hotel situated on the Victoria Harbour waterfront and in the heart of the vibrant Whampoa Shopping district with over 300 local shops. The Hotel is just a few steps from MTR Whampoa Station, Exit D2 (scheduled to open on October 23, 2016) travelling to major tourist destinations such as Temple Street at Jordan and Ladies Market at Mong Kok, and eight minutes away from the bustling Tsimshatsui by Hotel shuttle bus available every 20 minutes. The ferry to North point is just footsteps away where all local attractions and entertainment on Hong Kong Island are within reach. With most of the hotel’s public area enjoying the spectacular harbour views, hotel features 555 beautifully appointed rooms and suites, six restaurants, certified Halal food available (advance order is required), a rooftop glass-framed swimming pool, a deluxe fitness centre with fully equipped gym facilities available 24 hours daily; sauna, steam bath and spa services are also available. ... more   less 
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Also Known As:
Harbour Grand Kowloon Hotel Hong Kong
Harbour Plaza Hong Kong
Hong Kong Harbour Plaza
Harbour Plaza Hotel Hong Kong
Harbour Grand Kowloon Hong Kong

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