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“Massive but impersonal”

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Harbour Grand Kowloon
Ranked #53 of 718 Hotels in Hong Kong
Certificate of Excellence
Wichita Falls, Texas
Level 6 Contributor
148 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
“Massive but impersonal”
Reviewed April 21, 2013

I was here for one night on a business stop. Nothing wrong with the hotel. Shuttle bus got me there from the airport. Check in was fast. Room was very nice but the bathroom is very cramped. If you are a big person it would be a challenge. I had a harbor view small suite for $150 so no complaints on the price by Hong Kong Standard. VICIOUS price of about $23 for a night of internet...a total travesty which will insure that I never stay there again...seems to be the norm for the market. Did not eat there. Too many good options close by. The main negative was the check out. If I were in a hurry, I would have been doomed... 43 persons in line at check out time with three persons at the desk. That took almost an hour. That was disgusting. Hello----Earth to hotel...invest in an online auto checkout??? Especially for folks who pre paid? All I had to settle was the nasty internet charge which made the wait even more annoying. But all amenities on my 17th floor room were absolutely fine. Good TV Channels...Great View...BED was HARD...so watch that. Rate did not include breakfast....

Room Tip: Harbor view for sure! High floor.
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  • Stayed April 2013, traveled on business
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Helpful?
Thank doctorbird41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
London, United Kingdom
Level 4 Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed April 17, 2013

As a previous reviewer said, it is a lovely hotel - loads of helpful, friendly staff, huge breakfast although it finishes promptly and they clear everything away very quickly - but it is a long way from the nearest underground station and it is a little off the best place to get the views, especially of the light show at 8 pm each night. This is better viewed from further along at the Star Ferry departure point. We thought it delightful to see the local weddings - especially when the bride wore the traditional, brightly coloured costume.The Waterfront Bar - in a separate building from the main hotel but still part of it from the point of view of being able to sign for your drinks - was a lovely spot for an evening nightcap although best avoided when the singers were on!

  • Stayed April 2013, traveled as a couple
    • Value
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Helpful?
1 Thank MaB288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stamford, United Kingdom
Level 6 Contributor
107 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed April 16, 2013

The Harbour Grand is fine if you're happy to wait for the shuttle, but not being close the MTR, busses or good shopping can be a bit frustrating . The rooms are spacious and have good, harbour views, it's a typical efficient business/ tourist hotel, with a wedding most days, a bit characterless for anything other than a very short stay. Usual big breakfast spread with many big breakfasters( awful zero fat yogurt ) and a good little coffee shop in the lobby.

  • Stayed January 2013, traveled on business
    • Value
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Helpful?
Thank Richard A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed April 14, 2013

A fairly high-end hotel, in a decent enough location (shuttle bus also into TST for tourists & Star Ferry - 5-10 minute drive), but a very very busy hotel.

Good design, high end feel, only let down by the constant foot traffic through reception and the mass gathering that is breakfast.

Decent enough views from Harbour View rooms but how good is dependant upon what side of the hotel your room is - the rooms further away from TST allow a good view across the river, but not of the famous neon adverts HK is famous for.

Approx HK$320 from airport with luggage and a 30 minute drive.

Harbour View Suite very well proportioned, with all mod-cons (electric blinds, curtains, 2 bathrooms, living area, huge bedroom) but would question whether worth significant expense if most time spent outside of hotel.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MG4444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 3 Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 14, 2013

We stayed here for a week with interconnecting rooms and a stunning harbour view. Whilst the location is not the best for MTR etc, the hotel runs a shuttle to take you to the MTR. The rooms were very spacious for Hong Kong, and the staff were very helpful.

Room Tip: Get a Harbour View room - priceless!
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  • Stayed April 2013, traveled with family
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Helpful?
1 Thank liv_skehan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yeovil, United Kingdom
Level 3 Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 13, 2013

Booked 2 rooms at this hotel ,1 for wife &me ,1 for grandkids and there parents.Rooms on 16th floor both with harbour views these are a must, tremendous.Had breakfast for the 6 days ,a little expensive but very good.Hotel runs a shuttle bus into the main area of Kowloon leaving you within a couple of minutes walk to the main shopping street Nathan road,and the famous Star ferry.Hotel was very clean, rooms very comfortable,all the staff very polite and courteous,Grandkids could not believe how "Posh" it was.Would book this hotel again on any future visit s to Hong Kong.

Room Tip: harbour view room very good the higher the better
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  • Stayed April 2013, traveled with family
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Helpful?
1 Thank a_streetin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 10, 2013

We stayed at the Grand Harbour for two nights before a cruise, we told them it was our Ruby Wedding Anniversary and we received a bottle of wine and a bowl of fruit which we thought was very nice. The hotel was super, as was the food we had breakfast and dinner there which wasn't cheap but it was excellent. The staff were lovely especially Agnes in the business centre who helped us with a problem we had with our travel agents and vouchers. Couldn't recommend the hotel more highly, lovely views of the bay. Had a free shuttle bus which took you to the bay or train station which was very handy. We filled in a questionnaire and said we had had a lovely time and to our surprise received a letter from the General Manager thanking us for our comments. One of the best hotels we have stayed in.

Room Tip: Ask for a higher room overlooking the bay.
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  • Stayed March 2013, traveled as a couple
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Helpful?
Thank helen d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Harbour Grand Kowloon

Property: Harbour Grand Kowloon
Address: No. 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Hung Hom
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Spa Hotel in Hong Kong
#21 Romantic Hotel in Hong Kong
#32 Family Hotel in Hong Kong
#42 Business Hotel in Hong Kong
#49 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Harbour Grand Kowloon 4.5*
Number of rooms: 555
Official Description (provided by the hotel):
Harbour Grand Kowloon is a deluxe five-star hotel situated on the Victoria Harbour waterfront and in the heart of the vibrant Whampoa Shopping district with over 300 local shops. The Hotel is just a few steps from MTR Whampoa Station, Exit D2 (scheduled to open on October 23, 2016) travelling to major tourist destinations such as Temple Street at Jordan and Ladies Market at Mong Kok, and eight minutes away from the bustling Tsimshatsui by Hotel shuttle bus available every 20 minutes. The ferry to North point is just footsteps away where all local attractions and entertainment on Hong Kong Island are within reach. With most of the hotel’s public area enjoying the spectacular harbour views, hotel features 555 beautifully appointed rooms and suites, six restaurants, certified Halal food available (advance order is required), a rooftop glass-framed swimming pool, a deluxe fitness centre with fully equipped gym facilities available 24 hours daily; sauna, steam bath and spa services are also available. ... more   less 
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Also Known As:
Harbour Grand Kowloon Hotel Hong Kong
Harbour Plaza Hong Kong
Hong Kong Harbour Plaza
Harbour Plaza Hotel Hong Kong
Harbour Grand Kowloon Hong Kong

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