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“Fantastic!!” 5 of 5 stars
Review of Harbour Grand Kowloon

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Harbour Grand Kowloon
Ranked #41 of 697 Hotels in Hong Kong
Certificate of Excellence
Peterborough, UK
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Fantastic!!”
5 of 5 stars Reviewed November 10, 2012

Superb 2 night stay at this hotel last month as a stopover to Australia. The first thing you notice is a fresh scented smell when you enter the lobby, it smelt like heaven. Check in was smooth, rooms are spacious and clean. Concierge helped us out a little bit, the only downside - a good 15-20 min walk from Hung Hom metro station.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank ianpratt27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGKLN, Manager at Harbour Grand Kowloon, responded to this review, November 20, 2012
Dear Guest, We always happy to hear the word "Fantastic!". Thank you for writing a review and just a quick note should you find yourself in our neighbourhood again - the complimentary shuttle bus also stops at the Hunghom metro station on the half hour. Looking forward to your next visit!
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2,434 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (818)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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English first
London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 9, 2012

We stayed there for 3 nights as part of our honeymoon and thoroughly enjoyed our stay.

I have to say that it didn't start very positively as we arrived to the hotel at 9.30am and were told that the standard check-in time was at 2pm. It's probably more the travel agent's fault as they didn't communicate this to us beforehand but after 11 hour flight and a 45 min drive I really hoped they would offer a temporary room.Anyway, we spent our first few hours in Kowloon inside a Starbucks waiting for our room to be ready :) Apart from this little inconvenience everything else was spot on.

The room was spacious and nicely decorated. The view on the harbour was to die for. Every morning we found an english newspaper outside our door and the room was always very clean and smelling gorgeous.

The breakfast buffet was immense, so many options! I wish we could have chosen our table in the morning but instead we were sat in between other tables which were very close to one another .You could almost rub shoulders with the person sitting at the table next to you so there was very little privacy. I really didn't understand that as there was plenty of room.

I've read some of the reviews about the location..I agree that it was a little far from the main attractions and from the pier to catch the ferry to Hong Kong Island. However the hotel did offer complimentary shuttle service to one of the main stations and also to the busy Nathan Road.

Personally the location was perfect for us as we love walking around so we just walked down Tsim Sha Tsui Promenade down to the Star Ferry Pier every morning. a good 40 mins walk..to help burn off all the yummy Chinese food!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank MattandSara06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGKLN, Manager at Harbour Grand Kowloon, responded to this review, November 20, 2012
Dear Guest, Congratulations again on your recent wedding! We are delighted to hear that you enjoyed your honeymoon stay with us. Will look into the breakfast table arrangement but thank you for leaving us your comment. Perhaps we will have the chance to serve you again - anniversarymoon??? Take care!
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Raleigh
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 8, 2012 via mobile

This place is a little dated but the service was top notch. The staff is as good as it gets. We enjoyed the lunch buffet that covers any craving but was a little pricey. Great roof top infinity pool / bar / hot tub.

  • Stayed October 2012
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Brickland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGKLN, Manager at Harbour Grand Kowloon, responded to this review, November 20, 2012
Dear Guest, Thank you for leaving a review about your recent stay with us. We are happy to hear that you enjoyed your stay and looking forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
105 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed November 8, 2012

This is a very busy luxury hotel with its main interest being events and business people. If you can cope with the frenetic pace then go for it. Check in was confusing and we were not given orientation to services available. Eg breakfast room, free shuttle. The concierge on duty on the day we checked in was not remotely interested in being helpful. That being said the rooms are luxurious and spacious as is the hotel with its magnificent views. Our room was not overlooking Victoria bay as requested and there was also problems with the plumbing in the bathroom. We were offered another room but the prospect of packing everything up again did our head in. We stayed put. Wi if is expensive. The breakfast was sumptuous and we found a quiet corner bar away from the mayhem.

Room Tip: Ask for a room overlooking Victoria harbour.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank Dicey09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGKLN, Manager at Harbour Grand Kowloon, responded to this review, November 20, 2012
Dear Guest, Thank you for taking the time to leave your comment. Rather disappointing to hear about the 'twist' - will definitely pass your comments onto the appropriate departments. Thank you again for bringing it to our attention. Take care!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 5, 2012

Fantastic views overlooking hongkong and other side mainland china. Lovely lounge area, very clean, service first class. Reception staff very helpfull. Stylish rooms. We booked harbour view rooms, great views at night. Plus point free pick ups and free coach to city. Would stay again.

Room Tip: Harbour view
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank rikypatel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurgaon, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 5, 2012

The Harbour Grand Hotel has a grand entrance lobby with large light filled windows overlooking Hong Kong's magnificent harbour which is a delight. However the only we faced was connectivity to the rest of the city.

  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Mkapoor_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kent
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed November 5, 2012 via mobile

Stayed here from 25th - 29th October and as a whole enjoyed everything.2 adults 2 children(4/8) celebrating a birthday,slap- bang on the harbour it has those views your looking for,watch the world sail by after a long day site seeing but forget about a quick dip in the pool unless you like arctic temperatures,it does say heated in winter only,your on a roof,heat it year round you may find people use it more than a photo opportunity but actually get in!!. The buffet breakfast was more than adequate(mine was included in the price of stay) and when it turns to the evening meal I could eat there everyday if my wallet allowed(it didn't),but there was plenty of choice outside if western food is more suitable for young ones(outbacks,pizzahut,etc). Be prepared if you do not have a credit card you do need to put a cash deposit of roughly £100 per days stay upfront to cover any costs you would like to put on the room,you can't just pay at the end of your stay. The hotel is massively popular with weddings so be prepared for lots of people having pictures taken around the fountain and staircase,the plus side to this is the cars in the carpark outside(Porsche,Ferrari,Lamborghini).If you want to go shopping you are in the wrong place but with taxis so cheap it's easily rectified. I still can't believe a 5 star hotel wants to charge for internet access but it does and we refused to pay the extortionate prices. Would I come back again,no,but then I wouldn't come back to Hong Kong and im not sorry I picked this hotel,it's beautiful,but Hong Kong is plenty enough in 4 days.

  • Stayed October 2012
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank besty1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Harbour Grand Kowloon

Property: Harbour Grand Kowloon
Address: No. 20 Tak Fung Street, Whampoa Garden | Hunghom, Kowloon, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Hung Hom
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Spa Hotel in Hong Kong
#21 Romantic Hotel in Hong Kong
#33 Family Hotel in Hong Kong
#38 Luxury Hotel in Hong Kong
#43 Business Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Harbour Grand Kowloon 4.5*
Number of rooms: 555
Official Description (provided by the hotel):
Harbour Grand Kowloon is a deluxe five-star hotel with 555 beautifully appointed rooms and suites located along the Kowloon waterfront offering breathtaking views of Victoria Harbour. Conveniently situated next to the Wonderful Worlds of Whampoa, the hotel is adjacent to the ferry pier travelling to North Point and is only five minutes away by complimentary hotel shuttle bus to MTR Hunghom Station and downtown Tsimshatsui's business and shopping district. Key facilities include wireless broadband Internet service - available throughout the hotel, a deluxe fitness centre with sauna, steam bath and spa services, a rooftop pool featuring a one-sided glass wall overlooking the harbour, six renowned restaurants, a 4,500 sq ft. Grand Ballroom and four versatile function rooms for meetings and conferences. ... more   less 
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Also Known As:
Harbour Grand Kowloon Hotel Hong Kong
Harbour Plaza Hong Kong
Hong Kong Harbour Plaza
Harbour Plaza Hotel Hong Kong
Harbour Grand Kowloon Hong Kong

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