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“Better hotels elsewhere in Hong Kong - terrible service here”

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The Wharney Guang Dong Hotel Hong Kong
Ranked #512 of 719 Hotels in Hong Kong
Rothesay, United Kingdom
Level Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Better hotels elsewhere in Hong Kong - terrible service here”
Reviewed December 3, 2012

I have stayed here many times in the past but this will be my last stay. I arrived at 1.30pm and were told that my room would not be ready until 2.30pm as I wanted a non-smoking room. Many other people then checked in while I was waiting. When I asked the reception desk why - they said they were all smokers!! Really!! First room 1708 was appalling - filthy dirty and tiny. The bath had so many dirt stains that I was reluctant to use it - and the toilet did not flush! I complained and was shifted to room 1519. This room was a lot better. The service from the front desk was indifferent and often rude. The location is quite central and close to Wanchai station- if you don't mind all of the street crawlers and accompanying followers. Really has seen better days and I think there are better hotels in HK for the same cost. Service can really make the difference and this hotel isn't willing to look on its guests as important customers - rather sees them as an imposition.

  • Stayed December 2012, traveled solo
    • Value
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Helpful?
Thank Anstruthergirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Hubli
Level Contributor
44 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed November 18, 2012

We booked this hotel 2 months in advance for a twin bed, with full advance payment and on check in they did not have a twin bed, instead, they gave us a king size bed with an extra bed, now those of who have stayed in Hongkong Hotels know very well, how big these rooms are and with an extra bed, imagine the situation, and also the property is very old not maintained well, for the tarrif that I paid, could get much better hotels !!!

  • Stayed October 2012, traveled on business
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Helpful?
1 Thank nalavade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Hong Kong hotels

London
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 11, 2012

Great location for easy access to a number of Hong Kong business hotspots. Hotels are expensive in HK - so the Wharney Guang Dong does score points for value. If you can get an Exec room for a few HKD's more than a Standard room, then I would suggest you book it. They are on the top floors - thus reducing the amount of street noise (lots of bars and clubs in Wanchai, so higher is better). Exec rooms have been given a makeover, so you can avoid the many issues highlighted on TripAdvisor about the poor state of the Standard rooms. Service was fine. Breakfast decent enough. Free wifi, which functioned well for 90% of the time. Woke one night to hear someone knocking on my door - sounded like she had lost her male companion - but she soon disappeared once I put in a call to reception!

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TimW6London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 8, 2012 via mobile

The hotel is situated in a central area, 5 minutes walk to Hong Kong Convention and Exhibition Center.
The service is good, breakfast is mixed European & Asian.
The rooms that are not on the executive floors need upgrade - the furniture has to be refurbished or replaced.

Stayed November 2012, traveled on business
Helpful?
Thank 77c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 8, 2012

I needed a convenient hotel this time around, and found a great deal at Agoda.
For the location and room standard, no complaints.
Front desk staff were friendly and attentive and atmosphere of the property relaxed.
Some 4 and 5 stars try and be too snooty sometimes and so comes with it too serious and stiff and non-helpful staff. Like they are doing you a favour or something.
Rooms are typical 1990's early 2000's Asian hotel style and room layout, but certainly clean, quiet (was at the back off the main street).
The soap dispenser fell off the shower wall, but as soon as I mentioned it, it got fixed straight away. I didn't try eating and leisure facilities so can't comment. Will stay and again and can recommend.

  • Stayed October 2012, traveled solo
    • Value
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Helpful?
3 Thank George Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frankfurt, Germany
Level Contributor
32 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed November 5, 2012

We stayed in two rooms and was sadly placed on smoking floors. There are only two non-smoking floors in the hotel, even if you request a non-smoking its rare to get one.

The room is very small, one or two people maximum. The bathrooms in both rooms were very different. One was extremely new and modern while the other was very old.

Beware that the beds are the hardest I've ever slept on. We all ordered extra duvets to sleep on.

The location is the best thing about the hotel. So close and walking distance to either end of HK island.

Make sure you try the Restaurant across the road on the corner. Great food and good value for money!!

  • Stayed September 2012, traveled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank chrisbowers85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Aust.
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 24, 2012

The location is great for people attending trade fairs at the HKCEC, only a 5 minute walk. But also close to the MTR, bars and restaurants.
Breakfast was good, the internet was quick and easy to connect and has a number of bars which is also good for a drink after a long day walking the fair.
The only downside would be the standard of rooms, a refresh or upgrade wouldn't hurt - but the room and bathroom were clean.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank questoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Wharney Guang Dong Hotel Hong Kong

Property: The Wharney Guang Dong Hotel Hong Kong
Address: No.57-73 Lockhart Road, Wanchai Bay, Hong Kong, China
Location: China > Hong Kong > Wan Chai / Causeway Bay
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#136 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Wharney Guang Dong Hotel Hong Kong 4*
Number of rooms: 82
Official Description (provided by the hotel):
The places of accommodation are required whenever you go to some place for any purpose. The purpose can either be tourism or it may be the profession. Hong Kong is also one of the best places of attraction without any second thought. It is the place with tourist attractions, which are enjoyed by a large number of people throughout the world. Hong Kong has done every best effort to give the tough c ... more   less 
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Also Known As:
Wharney Guang Dong Hong Kong
Wharney Hotel Hong Kong
The Wharney Guang Dong Hotel Hong Kong

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