My wife left her newly bought jacket on checking out on April 11th. We're delighted to be able to get it back on September 12th. Heartfelt thanks to lost and found!
The room 1388 checked in on September 11th needs attention on the following:
1.. English newspaper was given, though Chinese had been requested on checking in. This occurred on our last trip, and highlighted in writing to the FO Manager on our last trip.
2.. The sink stopper malfunctions. Water can't be held.
3.. The sliding door of the closet/cupboard keeps "derailed" from its track.
4.. Smelly stench is blown into the bathroom by the exhaust fan from the ventilating duct. We suspect leakage from the pipe of toilet bowls above.
A maintenance staff simply lowered the fan speed. This, however, fails to stop the stench. The room should be blocked to settle the problem once and for all, so guests won't have to endure the stench while staying in the room.
We like Regal Riverside Hotel for rooms with much space left fitting a super-kingsized bed laid with comfortable, high-quality American branded Simmons mattress, free internet access and airport transfer for reservations made and paid in advance. Attention must be paid on maintenance otherwise guest comfort is compromised.
- Official Description (provided by the hotel):
- Overlooking the picturesque Shing Mun River in Shatin, Regal Riverside Hotel is only 30-minute drive away from Hong Kong International Airport and is located conveniently near 2 MTR stations and a mega shopping complex featuring over 900 brand boutiques, individually operated shops, dining and entertainment places. The 1,138-room hotel operates routine shuttle services to Hong Kong International Airport, Hong Kong Disney Land, Ngong Ping 360 and Tsimshatsui East together with other public transports right on the hotel's doorstep, guests can easily connect to all shopping, entertainment and business districts in Hong Kong. Shatin features places of interest such as the 10,000 Buddha Temple, the Hong Kong Heritage Museum and the Jockey Club, a famous world class horse racing arena, Chinese University of Hong Kong and the Science Park. The hotel also features 10 restaurants and bars as well as a wide range of recreational facilities such as the beautiful outdoor swimming pool (closes during winter period), spacious fitness center with sauna, steam, Jacuzzi and beauty services. The hotel's OM Spa, designed in contemporary Thai style and infused with a soothing sense of harmony and serenity, provides professional spa and massage services to discerning guests for nourishing their body and soul. ... more less
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- Also Known As:
- Regal Riverside Hong Kong
- Hotel Regal Riverside
- Regal Riverside Hotel Hong Kong