I've stayed at the Regal Hotel Causeway Bay a number of times and it seems as time goes by service and amenities are lipping badly. The rooms desperately need an upgrade or at least a good clean - mould in the shower recess, cracked tiles and a tired feel really don't attract people to this hotel. and then there's the checkout. Nearly 30 minutes checking out while they cancelled the deposit (why do they need this when you're a loyalty member), check the bill several times by two or more staff, give you the bill to sign and then start the process of processing your credit card. And this was not a peak departure period and there were 4/5 staff!!! Can't believe it's the same chain as the Regal Airport which it fantastic. Time to lift your game!
- Official Description (provided by the hotel):
- Regal Hongkong hotel situated in the heart of Causeway Bay, Hong Kong's vibrant commercial and shopping district. The deluxe five-star Hotel is the epitome of luxury and elegance where international business and leisure travellers are pampered with stylish comforts and a wide selection of gourmet choices. ... more less
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- Also Known As:
- Hotel Regal Hongkong
- Regal Hongkong Hong Kong
- Regal Hongkong Hotel Hong Kong