I stayed at the Regal Hotel for two nights in April. The hotel is connected directly to the Hong Kong Airport which is great.
Upon arriving at checkin I had to wait up to 30minutes in a line to checkin and get my room key. After a 15hr flight this is not something you want to be doing.
Once served by the checkin counter attendant, it then took another 8-10minutes to fill out the paperwork and get my room key. I would think that the hotel could have you provide more information by booking online so when you rocked up at the airport a room key is already associated to your booking and you can pick this up and go straight to your room. Poor service!
Exec club lounge was good, friendly staff and good snack food.
I rang down for an iron and ironing board, and it took three phone calls before they actually decided to deliver it to my room. Maybe they were busy?
Many options for dining which is good, and easy access to airport. Hotel checkin service could be improved greatly!
- Official Description (provided by the hotel):
- Regal Airport Hotel Hong Kong has been recognized as the World's Best Airport Hotel by Business Traveller UK Magazine. Directly connected to the passenger terminal of Hong Kong International Airport and only a two-minute walk away, the Hotel is also in close proximity to the AsiaWorld-Expo convention centre. All 1,171 smoke-free guest rooms and suites have contemporary design and comfort is ensured by the double-glazed soundproof windows and comprehensive in-room amenities. Regal Airport Hotel Hong Kong also features world-class meeting facilities with 30 function rooms and one of the largest pillar-free grand ballrooms in a hotel equipped with a 9-meter width and 4-meter height HD LED wall. Additionally, the Hotel features a variety of authentic cuisine at its six restaurants and bars, and it has a complete range of recreational facilities including the award-winning OM Spa, state-of-the-art gym, an outdoor pool and an indoor heated swimming pool. ... more less
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- Also Known As:
- Regal Airport Hong Kong
- Hotel Regal Airport
- Regal Airport Hotel Hong Kong