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“Spectacular harbour view!!”

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Kowloon Shangri-La Hong Kong
Ranked #14 of 718 Hotels in Hong Kong
Certificate of Excellence
Co. Londonderry, Ni
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Spectacular harbour view!!”
Reviewed August 4, 2014

Stayed for three nights as part of our honeymoon - the view from our room was worth the visit alone - made very welcome by the staff right from check-in. The bellboy was most helpful with our luggage and couldn't wait to show us the harbour view from our bedroom window. The room was finished to a high spec - but what you would expect from a 5*, the welcome tea and fruit basket was great, just a little disappointed that our bottle of house wine didn't arrive until the second night was expecting this on arrival. Room facilities were great, breakfast was great with such a wide spread of choice. Hotel has a great location across the road from the promenade and the avenue of stars and you can watch the evening light show from your hotel room. Close to the tube station as well which makes it easy get around. If and when back in Hong Kong would love to stay here again.

  • Stayed August 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
1 Thank Rowert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review, August 5, 2014
Dear Rowert, thank you for choosing to celebrate your important milestone in life with us, and we were thrilled to be part of your memorable honeymoon trip. Thanks for all of your positive comments, and we look forward to welcoming you back to Hong Kong and celebrating your anniversaries with us. Regards, Ulf Bremer, General Manager
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3,487 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Detroit, Michigan
Level Contributor
179 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
Reviewed August 4, 2014

This is a truly lovely first class hotel. I am very picky…see my past reviews…the Kowloon Shangri-la has all that is needed to qualify as a top hotel for me…clean, fresh, cheerful rooms. Top shelf bathroom amenities, invisible and excellent housekeepers, a gorgeous lobby with the most friendly and helpful bellmen, easy check in and check out, fast elevators and luxury bedding are all the qualities that make this a truly terrific pick in Hong Kong.

Room Tip: Only a few tubs offered on each floor. If you want one, you had better reserve it! Also, for those w...
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  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank lindz3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review, August 5, 2014
Dear lindz3, it’s wonderful to hear all your positive comments on Kowloon Shangri-La, and that you had a fabulous stay with us. Thanks for your compliments and we all look forward to welcoming you back soon. Regards, Ulf Bremer, General Manager
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Honolulu, Hawaii
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 1, 2014

you can't beat the view. great staff. good food. wonderful and very safe location. you can walk along avenue of stars. walking distance to first class shopping. i didn't want to leave the hotel. i will be back for sure.

  • Stayed July 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank mitsuoikeda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review, August 3, 2014
Dear Mitsuoikeda, it’s lovely to receive your nice compliments. We all look forward to your many return visits. Regards, Ulf Bremer, General Manager
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London, United Kingdom
Level Contributor
86 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed July 30, 2014

Wonderful hotel, typical of the Shangri La hotels, very good service and high standards. We stayed at the beginning of our trip and then returned for a week at the end. In the hustle and bustle of Kowloon it is a great retreat away from the throngs and humidity.
Breakfast is fabulous, a huge choice of cuisines to suit all travellers. The staff are extremely helpful.

Room Tip: For fantastic views opt for the harbour view suites.
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  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Samantha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review, August 1, 2014
Dear Samantha M, thanks for your nice comments. It’s great to hear that you had a nice stay with us. We look forward to your many happy return trips. Regards, Ulf Bremer, General Manager
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Lisbon, Portugal
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 30, 2014

It was my second stay at this hotel and I can only say good things about it: extremly friendly staff, amazing location near the Promenade and shopping areas, great spacious rooms and bathrooms, excelent breakfast offer. Real luxury experience.

Very usefull meeting rooms at the top flor with all the necessary amenities: coffe machine, cookies, internet access,confort chairs, paper and pens.

Room Tip: Chose the harbour view.
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  • Stayed July 2014, traveled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Pipitadom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review, August 1, 2014
Dear Pipitadom, it was a pleasure welcoming you back and we are all glad to hear that you had another great stay with us. Thank you for all your nice comments and we all look forward to seeing you again soon. Regards, Ulf Bremer, General Manager
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Melbourne, Australia
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed July 27, 2014

My friends and I stayed for 4 days - July 9 - 13. It was my birthday trip (3 weeks in total) and our first stop is Hong Kong. From the airport, we were greeted by a lovely staff who assisted us to our van going to the hotel.

We were welcomed when we arrived to the hotel and the check-in was the best!! When I booked for the room, all I requested was to have the twin beds placed close to each other so the three of us can fit. When we got to the room, there was an extra bed and we were very impressed for anticipating our needs. Room was spacious and really nice, I can't ask for more! We got a good view of the harbour! We also got a pocket wifi for free as a part of their promotion as it is a new service provided by the hotel. Very nice gesture as the three of us need wifi while being out and exploring Hong Kong. Majorie, the staff who did our check-in was very professional and dedicated to her work. Very nice, friendly, helpful and answered all our inquiries. I can't commend her highly enough! We got a cake and wine and we were like happy kids LOL!

One of my friends with me works at Marriott Manila and he's looking very hard for faults in their service. I have to say he failed (LOL!!) and was very impressed and even told me he shared with his team the service provided in Kowloon Shangri-La and maybe it can improve their good service in Marriott more. He was inspired to do better at his job.

Delicious room service! Buffet breakfast was great and many choices! Thank you very much Majorie and Charlie, from the Concierge and all the staff. You made the first leg of my birthday trip a memorable one. Till we meet again!

Room Tip: Ask for a good view and definitely they'll deliver!
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  • Stayed July 2014, traveled with friends
    • Value
    • Location
    • Service
Helpful?
2 Thank njcesguerra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review, July 28, 2014
Dear cancer1007, we are thrilled to hear that you had a fabulous birthday celebration and a wonderful stay with us. Your amazing compliments for Majorie are much appreciated as they are great motivation to her and we have congratulated her on being a shining example in delivering great guest service. We have also passed on your note of thanks to Charlie and the concierge team. Thanks again for all your nice comments on our guest room, restaurants and colleagues. We all hope to welcome you back on many happy return visits soon. Regards, Ulf Bremer, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
50 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 27, 2014

I stayed here 3 nights on my own. I paid to stay as part of the Horizon Club which I thought was well worthwhile. The hotel was crazy busy due to China's school holidays, however, The Horizon Club on the top floor was a quiet oasis where you could enjoy a free coffee and snacks all day. Also they served breakfast in a relaxed environment and free cocktails and tasty hot snacks from 6 to 8pm. The Horizon staff were excellent as they had the time to enquire as to your day and to make helpful suggestions as to places to go and enjoy in Hong Kong. Furthermore, the concierge staff on the lobby floor would really take time to help. My room had a stunning harbour view. A criticism was the pool area which was small and in the basement and quite dated. As I enjoy the sun and swimming this was a disappointment for me. The location was great, being in the middle of a busy shopping area and about a 10 minute walk from the Star Ferry Terminal and a 4 minute walk to a hop on hop off Big Bus pick up site.

Room Tip: It is worth paying to be part of The Horizon Club and for a harbour view.
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  • Stayed July 2014, traveled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank TheWhistler15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review, July 28, 2014
Dear TheWhistler15, we have shared your nice feedback with our colleagues at the Horizon Club, and they are all glad to hear that you had a great stay with them. Thanks for your compliments on our concierge and location too. It will be of great pleasure to welcome you back soon. Regards, Ulf Bremer, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kowloon Shangri-La Hong Kong

Property: Kowloon Shangri-La Hong Kong
Address: 64 Mody Road | Tsim Sha Tsui East, Kowloon, Hong Kong, China
Location: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Hong Kong
#9 Family Hotel in Hong Kong
#10 Spa Hotel in Hong Kong
#13 Business Hotel in Hong Kong
#14 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Kowloon Shangri-La Hong Kong 5*
Number of rooms: 688
Official Description (provided by the hotel):
Located along the legendary Victoria Harbour, the award-winning Kowloon Shangri-La boasts 688 spacious and elegant guestrooms with modern conveniences and luxurious comfort. Five acclaimed food and beverage outlets, including a Michelin-starred Chinese restaurant, together with a sophisticated lounge and a chic bar, offer a range of exquisite cuisines. The Mass Transit Railway is just right next door, and the Airport Express stations and Star Ferry are only minutes away from the hotel, enhancing its already prime location as the hub of business, shopping and entertainment. ... more   less 
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Also Known As:
Kowloon Shangri-La Hotel Hong Kong
Shangri La Hong Kong
Shangri La Hotel Hong Kong
Kowloon Shangri-La Hong Kong

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