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“Great service in an excellent location”

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Kowloon Shangri-La Hong Kong
Ranked #14 of 719 Hotels in Hong Kong
Certificate of Excellence
United Kingdom
Level Contributor
81 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
“Great service in an excellent location”
Reviewed April 7, 2013

Located right next to a Tsim Sha Tsui MTR station exit, so very convenient for getting around. It also means that you can do the 10-minute walk to the shops in Tsim Sha Tsui without getting wet (or hot). I also think this location has much more local character than some of the swish hotels on Hong Kong island itself. In addition to the older character of Tsim Sha Tsui, Mong Kok etc, the locality also has a variety of more modern bars, steak restaurants etc.

As for the hotel itself, it rates as one of the better Shangri-Las I have stayed in, with the expected high-level of service. The room was well-appointed, and the bathroom fine, although it did offer a large shower, rather than a bath. Breakfast was good, with a variety of different cuisines on offer. The Club lounge was also very pleasant, offering wide views across the harbour - it does get busy though, so if you want a nice table, get there 30 mins before the cocktail hour starts. I've stayed in a number of high-end hotels in Hong Kong, and this is amongst the best. Also, if your preference is bargain hunting for cheap electronics and cosmetics, then you will not find a better Hong Kong location.

Room Tip: If your budget will stretch, get a harbour view.
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  • Stayed April 2013, traveled as a couple
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Thank Slitherin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,447 reviews from our community

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English first
Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
Reviewed April 6, 2013

Since I had stayed at the same family hotel in a different country and being happy with the service and attention, therefor I like to share my opinion with the other travelers. The Kowloon sangria-la hotel is in a very convenient area of Kowloon . As far as cleanliness , the hotel has been maintained nicely and the staff are extremely nice and friendly. It is good value for the money especially for HK area. Rooms are beautifully furnished and clean, for a few extra $ you can stay at the horizon club level and you will realize what service means.very good experience .

Room Tip: Stayed at the horizon club level , it is the best value and attention you will receive. People are p...
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  • Stayed April 2013, traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jhanassab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petaluma
Level Contributor
75 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed April 6, 2013

We were recently guests at the Kowloon Shangri-La and it was a wonderful experience. The staff was outstanding and were very accommodating. We had a lovely harbor view room and found the bedding and amenities exceeded our expectations. This is a world-class hotel and the location cannot be beat.

Given our experience, we would stay at other Shangri-La properties--the level of service and attention to the needs of guests was exceptional.

Room Tip: Rooms with harbor views are well worth the increase in price.
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  • Stayed March 2013, traveled with friends
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Helpful?
Thank GLKlor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 6, 2013

The lounge was great and staff are nice. At the lounge, food is served all day and break buffet or al a carte menu available. Hotel food was good, plus several restaurants in hotel. This is a 4 star plus hotel, not quite 5, but very good. If you are considering Peninsula, it's less and just a block away. Walking to shopping is good. We had the hotels Mercedes pick us up from airport and return us back. It's worth the approximate $600 hkd we paid. Kowloon is the place vacationers should stay, downtown Hong Kong has nice hotels, but most of the shopping is here. Ask for tub, rooms are bigger.

Room Tip: Get breakfast included on your room, try to be one same floor as lounge or the floor you check in.
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  • Stayed March 2013, traveled as a couple
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Helpful?
Thank DQCONE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Monica, California
Level Contributor
110 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed April 4, 2013

Love, Love Love the ShangriLa family of hotels. I can always count on fantastic service, great food, lovely bedding and great locations. The Kowloon ShangriLa has THE view that you want when coming to HK. Only outdone by The Pen for views, it is a stunning site to see the city from your room at night. Trust me. Pay the extra and get the view.

  • Stayed June 2012, traveled on business
    • Value
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Helpful?
Thank HongKongTania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucharest
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed April 1, 2013

I stayed in this hotel for three nights, during a recent business trip. Although it's clearly not the best in Hong Kong, it is still very enjoyable, and reasonably priced.

From the minute you enter, you are greeted by smiling faces and pleasant smells (I think they have their own signature fragrance). Everything seems sturdy built, a bit outdated, but clean.

They have two restaurants, one of which is Michelin starred, so you can imagine the food is quite delicious.

The location is very good, a few steps from the MTR station, and also to some very good bars and restaurants; some rooms have a breathtaking view of the harbor and HKG Island.

All-in-all, I found this hotel to be a most welcomed alternative to the newest, build-in-a-hurry, top-of-the-class (price) hotels in Hong Kong - a classic!

Room Tip: Horizon Club Harbour view rooms are a must
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  • Stayed March 2013, traveled on business
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Helpful?
Thank Visitster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surrey
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed March 30, 2013

The Shangri-la is well located on the waterfront with fabulous views of the skyscrapers of Hong Kong central. It is well worth paying the extra for the harbour view. When you return to the room the electrically operated curtains automatically part to reveal the view through the full height windows.
The standard room are spacious and more than adequate. Service is exemplary at all levels from the doorman when you arrive through the reception to room service and restaurant staff. An example of the detail is that the doorman inspects the taxi interior with a torch to ensue you have nothing behind. Everyone smiles.
To visit central Hong Kong it is a 15 minute walk along the Avenue of the stars to the ferry terminal where the fare is about 30p and departures every 10 minutes or so.

Room Tip: The Kool Cafe often has special offers on food and wine such as two for one on the buffet. Not adver...
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  • Stayed March 2013, traveled as a couple
    • Value
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Helpful?
Thank kalathosman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kowloon Shangri-La Hong Kong

Property: Kowloon Shangri-La Hong Kong
Address: 64 Mody Road | Tsim Sha Tsui East, Kowloon, Hong Kong, China
Location: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Hong Kong
#9 Family Hotel in Hong Kong
#10 Spa Hotel in Hong Kong
#13 Business Hotel in Hong Kong
#14 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Kowloon Shangri-La Hong Kong 5*
Number of rooms: 688
Official Description (provided by the hotel):
Located along the legendary Victoria Harbour, the award-winning Kowloon Shangri-La boasts 688 spacious and elegant guestrooms with modern conveniences and luxurious comfort. Five acclaimed food and beverage outlets, including a Michelin-starred Chinese restaurant, together with a sophisticated lounge and a chic bar, offer a range of exquisite cuisines. The Mass Transit Railway is just right next door, and the Airport Express stations and Star Ferry are only minutes away from the hotel, enhancing its already prime location as the hub of business, shopping and entertainment. ... more   less 
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Also Known As:
Kowloon Shangri-La Hotel Hong Kong
Shangri La Hong Kong
Shangri La Hotel Hong Kong
Kowloon Shangri-La Hong Kong

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