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“It doesn't get any better”

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Island Shangri-La Hong Kong
Ranked #13 of 723 Hotels in Hong Kong
Certificate of Excellence
Reviewed March 15, 2013

From the moment you exit Hong Kong International Airport and their Customs, a driver is there to meet you, assist you to the car and wisp you to the Island Shangri La hotel in comfort. Once arriving you are met by smiling doorman, and bellboys. Your personal receptionist takes you to the room and you at very happy to see the view, Harbor view of course, and the perfect condition of the room. Great large bathroom, wonderful soft towels an a terrific king bed with luxury sheets. Yes and a nice large flat screen TV

Dining there is also a treat, breakfast on the 56th floor with panoramic views of the harbor. Eggs are prepared to your order, pancakes, and just about anything else you desire.

The hotels many other restaurants are all excellent.
Leaving for the airport or a cruise, you want their limo service to the port or airport. No hassle, luggage handled perfectly and you are on your way

% starts is not enough
They are perfect

Room Tip: Request a harbor view
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  • Stayed: February 2013, traveled as a couple
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Thank homerun183
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,122 - 1,128 of 2,065 reviews

Reviewed March 15, 2013

A terrific hotel that really brings the right amount of attention to its guests without being obsequious. The pool is excellent and the gym has great equipment not busy at all. The servers in the Michelin starred Cantonese restaurant were knowledgeable and efficient. The concierge was not too busy

The only issues the room smells a little damp and there is clearly a mould issue. I am pretty sensitive to mould but it hasn't given me a headache, touch wood.

I would return in a heartbeat.

Stayed: March 2013, traveled as a couple
Thank Aussie_Andrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2013

Island Shangri La hotel on Hong Kong island is everything you hope for from 5 star hotel. From the moment I was greeted on arrival, early morning in February, until I was shown to my very specious bedroom I was accompanied by staff member who was very polite and welcoming.

The warm tea pot and fruits was a very nice touch. I found the rooms beautiful, the bathroom large with very good shower. The location was great next to shopping centre and MTR.

I will be back.

Room Tip: I had peak view, it was very nice to see all the green trees
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  • Stayed: February 2013, traveled solo
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Thank Ruth L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2013

We stayed at the Shangri-La in 2011 and made the mistake of staying at the Mandarin Oriental on our most rescent trip. The two do not compare. The Shangri-La knows how to treat it's guests. We stayed in a Horizons room which gave us access to breakfast in the Horizons club located on the top floor with a wonderful view. The service was wonderful ans the room although a little smaller than expected was also great with lovely views.

  • Stayed: October 2012, traveled on business
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Thank slefleur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2013

We spent a few days at the Island Shangri La,at the end of February, on our way to Vietnam. The hotel is perfect. From the moment we were met at HK International Airport, through to our in-room check in, to the time of our check out, with personal limo back to the airport, nothing could have gone more smoothly. We had a high floor harbour view room, which was exactly what we had requested. Many thanks to our Guest Relations Associate, Natalie Kwong. Although we arrived early in the morning, she had already checked that our room was available and did all she could to ensure our stay was what we wanted. I actually think that the hotel is slightly away from where everything is happening, but that is not necessarily a bad thing and taxis in HK are so cheap anyway. We ate in the hotel several times and found the food to be excellent. It is also great to have access to the Pacific Place Shopping Mall directly from the hotel! What a treat that was!

Room Tip: Make sure you have a harbour view room. High floor, best view!
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  • Stayed: February 2013, traveled as a couple
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1  Thank Pennyhj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 9, 2013

I recently checked in to the Island Shangri-la Hotel in Hong Kong . YOU CANNOT BEAT this location. For the true luxury experience , I booked the Phantom Rollys Royce to pick us up at the Hong Kong International Airport. The experience was flawless, and you even have Wi-fi access in the car. At arrival to the Hotel I was greeted by the staff and then elegantly taken to my in room check in . I was on the 45 floor with Harbor View. You cant help but be taken by such an iconic view of the Harbor and Kawloon. The room was designed with all my needs anticipated. Marble bathrooms, with deep soaking tubs , tea upon arrival and fruit replenished throughout my stay. Also who cant help but love free wi-fi. Shangri-la knows how to take care of all the travelers needs. The pool was wonderful especially as I swam under the wonderufl Hong Kong skyline. Another favorite of mine was to have tea and drinks in the lobby bar. The music was amazing and you gaze out to a Banyon Tree that is over 100 years old. The location of the hotel cannot be beat, especially if you love to shop. You are sitting on top of amazing stores such as Gucci, Hermes and so many more at Pacific Place. If you are looking for a luxury experience . LOOK NO WHERE ELSE and stay at the Island Shangri-la , the staff will make you feel like royalty.

Room Tip: Make sure to book a room with a Harbor view.
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  • Stayed: March 2013, traveled with friends
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Thank Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 8, 2013

We paid extra for one of the Horizon Club rooms and it was worth it for the level of service alone. Staff in the Club room were friendly, courteous and helped us with most of our restaurant bookings during the Chinese New Year holiday. The free Taittinger champagne (and any other drinks) from 6pm to 8pm. We could also easily have feasted on the free hot and cold food had we not dined out - the selection here was incredible. Our room was everything we would expect from a 5 star hotel. Overlooking the harbour we had a fantastic view of the fireworks. We shall return!

  • Stayed: February 2013, traveled as a couple
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Thank StourGrove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Island Shangri-La Hong Kong

Address: Supreme Court Road, Hong Kong, China
Location: China > Hong Kong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Hong Kong
#7 Romantic Hotel in Hong Kong
#10 Spa Hotel in Hong Kong
#11 Business Hotel in Hong Kong
#13 Luxury Hotel in Hong Kong
Price Range: $322 - $633 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Island Shangri-La Hong Kong 5*
Number of rooms: 565
Official Description (provided by the hotel):
Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the Peak and Victoria Harbour. ... more   less 
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Also Known As:
Island Shangri La Hotel
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La Hong Kong

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