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“Hong Kong centre hotel”

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The Excelsior, Hong Kong
Ranked #79 of 719 Hotels in Hong Kong
Certificate of Excellence
Stockport, United Kingdom
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Hong Kong centre hotel”
Reviewed March 28, 2014

We stayed at the excelsior in mid February. You could not be more central. The hotel is on the waterfront, across the road from the "noon day gun". Next door is the world trade centre.
The service is first class, never a chance to open a door yourself or carry your luggage.
The rooms are spacious, considering the cost of property in H K.
Free internet, satellite T.V.

Room Tip: Sea view room and as high as possible (34) floors, gives excellent views of the harbour with its bus...
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,407 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (426)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Singapore, Singapore
Level Contributor
178 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed March 25, 2014

Very well positioned in hong kong, the check in was a bit slow but professional. They tryed to give me a smoking room, thus do not hesitate to confirm this point. Size of room are ok for hong kong, you are close eateries. I would suggest to request a very very high floor lol.
The breakfast was good, in the standards of the market, the breakfast area average. The bed was good also. I recommend the place for business trip, and having a last drink with workmate on the roof.

I found unacceptable to pay for the wifi...knowing the price of the room.....best the network is good also

Room Tip: try to negotiate the wifi access
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  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Johnawardforever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Sussex
Level Contributor
118 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed March 19, 2014

This is my second review on this hotel and have to say it was as good, if not better, second time around. Always worth following up a review if its worthy of it and it is. The rooms are clean and comfortable and all have a/c, tea and coffee facilities and a small fridge. The restaurant on the first floor is wonderful and overlooks the harbour. Downstairs is the hotel bar which is always good fun and there is a gym as well in the hotel. All in all, a great hotel in Causeway Bay and there is a metro station nearby from where you can travel all over the city including the airport as well. I would not hesitate to stay here on any visit to Hong Kong.

Room Tip: Rooms overlooking the harbour have the best views but are probably a little more expensive.
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  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RichWestSussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia
Level Contributor
27 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 16, 2014 via mobile

Stayed for an on-site four day conference. Hotel is a bit older, but is well maintained. Very nice breakfast buffet, high quality food in each of the restaurants. The staff is very professional- requests to the concierge or housekeeping were promptly addressed. Comfortable bed and plenty of workspace. Complimentary voltage adaptors. Located in the main shopping area- safe for walking around any time of day or night. Not nearly as nice as the Mandarin Oriental, but a strong value for the price point. Rating it a solid four out of five for the staff service and food quality.

Stayed March 2014, traveled on business
Helpful?
Thank DWtravelsalot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
122 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed March 14, 2014

I enjoyed a very comfortable twelve night stay in a room overlooking the yacht club. Excellent bed, television, bath and service was just what was needed. The in-house food was okay. I tended to eat out with colleagues. The nightclub at the top of the hotel was very entertaining!

Room Tip: Choose a room overlooking the harbour and yacht club
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank ColinMacmillan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, Massachusetts
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 12, 2014 via mobile

Was there for a business meeting. I had heard from colleagues that it was not a great spot so I had low expectations. Bed was more comfortable than expected and shower was great, but room and bathroom were quite small. Service was very good, as usual in HK. Food at the restaurants was also pretty good. If you have a reason to be in Causeway Bay, not a bad choice if you are looking for a business hotel. Not luxury by any means, and certainly not up to normal Mandarin group standards.

Stayed March 2014, traveled on business
Helpful?
1 Thank stephb20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 12, 2014

Very efficient front desk staff, friendly and helpful, good choice of restaurants a good quality buffets at reasonable price and good quality food.
Busy English themed basement bar with good food and drinks and luscious top floor panoramic bar.
Good gym with Technogym equipment small but goo equipment.
Basic small room with very comfortable beds and good quality linens, small bathroom, definitely in need of a lick of paint and for sure new carpets
Good location in a super busy area, quiet good sleep

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Uk747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Excelsior, Hong Kong

Property: The Excelsior, Hong Kong
Address: No.281 Gloucester Road, Causeway Bay, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Wan Chai / Causeway Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#22 Spa Hotel in Hong Kong
#43 Family Hotel in Hong Kong
#53 Business Hotel in Hong Kong
#61 Romantic Hotel in Hong Kong
#72 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Excelsior, Hong Kong 5*
Number of rooms: 884
Official Description (provided by the hotel):
Situated in the heart of Causeway Bay, the shopping centre of Hong Kong Island, The Excelsior, Hong Kong is only a five-minute drive from the city's central business district and 40 minutes by MTR from Hong Kong International Airport. The hotel features five exclusive Executive Floors with a private lounge, a fully equipped business centre, a state-of-the-art Fitness Centre featuring advanced fitness equipment and dedicated spa facilities, as well as extensive meeting and banquet facilities. Every guestroom is equipped with a free smartphone with unlimited Internet access, complimentary local and international calls to five countries. Perfect for business and leisure travellers. ... more   less 
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Also Known As:
The Excelsior, Hong Kong Hotel Hong Kong
Mandarin Oriental Hong Kong
Excelsior Hotel Hong Kong
Excelsior Hong Kong

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