Despite its large size, the Excelsior made me feel like a special guest throughout my week there. I had made arrangements for car to and from airport, early check-in and late checkout, all of which went seamlessly. Room big enough, very quiet and with a nice harbor view. Personnel were pleasant, knowledgeable and efficient, Although the internet access is not free, it is fast and reliable.
Also loved the Illy espresso bar with the great Lord Stowe tarts!