We have stayed at this hotel many times and we found it slowly deteriorating!! The best thing about this hotel is the location which is close to MTR in bustling Causeway Bay. There's an unpleasant and somewhat musty smell in the hallway and the rooms - could it be due to some tourists breaking the non-smoking rules?? The buffet breakfast has always been our high of the day but we noticed this time the items' choices have diminished, the service a little less adequate and the experience less enjoyable!! Really couldn't pinpoint what it was but the general feeling of this hotel this time was not as great as it was before. May be it is time for some up-dating and renovation and retraining of staff. May not stay there next time!!
- Official Description (provided by the hotel):
- Situated in the heart of Causeway Bay, the shopping centre of Hong Kong Island, The Excelsior, Hong Kong is only a five-minute drive from the city's central business district and 40 minutes by MTR from Hong Kong International Airport. The hotel features five exclusive Executive Floors with a private lounge, a fully equipped business centre, a state-of-the-art Fitness Centre featuring advanced fitness equipment and dedicated spa facilities, as well as extensive meeting and banquet facilities. Every guestroom is equipped with a free smartphone with unlimited Internet access, complimentary local and international calls to five countries. Perfect for business and leisure travellers. ... more less
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- Also Known As:
- The Excelsior, Hong Kong Hotel Hong Kong
- Mandarin Oriental Hong Kong
- Excelsior Hotel Hong Kong
- Excelsior Hong Kong