I have stayed in many hotels during my business and leisure travels, and the Mandarin Oriental Hong Kong sets the standard in terms of service, hospitality, amenities, and attention to detail. What truly sets the Mandarin Oriental apart from all other hotels in Central (and Hong Kong) is the level of personalized service and attention that I receive. The staff have carefully cultivated a balance of professionalism with warmth and individuality. They bend over backwards to anticipate all your needs, and I have never had to ask twice for anything.
For instance, on a recent stay, I partook of the (impressive) breakfast buffet and commented to one of the wait staff on how much I enjoyed the oatmeal. The next morning, when I went to breakfast, I was offered oatmeal and the staff remembered my beverage of choice. This level of attention goes extends to every aspect of their service -- from the housekeeping staff to the Cake Shop, from the fitness facilities to the Mandarin Spa.
Even if you don't stay at the Mandarin Oriental, the hotel merits a visit as a tourist destination because it has preserved that combination of Chinese and English (as well as modern and traditional) that is a hallmark of Hong Kong. For instance, some of the highlights that you experience:
(1) The Cake Shop, which boasts some of the most extraordinary chocolate
(2) High tea at the Clipper Lounge, which features the hotel's trademark Rose Petal Strawberry Jam with scones
(3) Dim Sum at Man Wah, where the Platonic ideal of dim sum is attained;
(4) Mandarin Bar and Grill, which has some of the most delicious steak I have ever eaten; and
(5) The award-winning Mandarin Spa.
If you do, however, choose to stay her, the rooms are a treat that makes i difficult to leave. The rooms boast of an impressive technological setup (including an innovative "valet box" where messages, laundry, newspapers are exchanged without disturbing the guest), and yet retain the charm of old Hong Kong in design through the use Chinese silks and dark-wood panels evocative of London (in the Deluxe rooms).
In addition, despite the fact that I have stayed at the hotel several times over the past few years, I continue to find new items on the In-Room Dining menu that are delicious.
In short, the Mandarin Oriental hotel is not just a place to stay, but an experience that is at the heart of all that is special about Hong Kong.
- Official Description (provided by the hotel):
- The iconic Mandarin Oriental, Hong Kong is the epitome of contemporary luxury combined with Oriental heritage. Having delighted guests with award-winning service and impressive facilities for over 50 years, it is the much-loved address for those seeking an exclusive sanctuary in the heart of this exciting city. The spacious rooms and suites offer magnificent views of the famous Victoria Harbour and the city skyline. A collection of ten outstanding restaurants and bars, including three with Michelin stars, and a Shanghainese-inspired holistic spa, indoor pool and 24-hour fitness centre, make Mandarin Oriental, Hong Kong the recognised home away from home for discerning leisure and business travellers alike. ... more less
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- Also Known As:
- Mandarin Oriental, Hong Kong Hotel Hong Kong
- Mandarin Hong Kong
- Hong Kong Mandarin Oriental