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“Great location for business meetings” 5 of 5 bubbles
Review of Mandarin Oriental, Hong Kong

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Mandarin Oriental, Hong Kong
Ranked #6 of 712 Hotels in Hong Kong
Certificate of Excellence
Abu Dhabi, United Arab Emirates
Level Contributor
126 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Great location for business meetings”
5 of 5 bubbles Reviewed May 5, 2013

I stayed here for 3 days and 2 nights for business meetings. It is walking distance to the main office towers in HK CBD. Shopping and restaurants are also easily accessible.

The gym and spa area are great as one would expect from a Mandarin Oriental.

  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gambit76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,613 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (455)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Petersfield, United Kingdom
Level Contributor
437 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
5 of 5 bubbles Reviewed May 4, 2013

The best hotel in the world by any objective measure.

Ideall located fo both HK island and Kowloon, it has an old work charm and art deco architecture t die for.

Rooms are very well equipped and service, particularly if you're a returning regular as I am, is second to none.

Pierre 's restaurant on the top floor is the best in town and th own stairs bar a great afte work venue for business folk.

Gym, sauna and atmosphere to die for all help wash away the toxins of jet lag.

Expensive, but worth every HK dollar.

Room Tip: Go high to avoid traffic noise
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sm0ky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antwerp, Belgium
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed May 2, 2013

Great place to stay. Everything was perfect. Hard to describe the experience in words. One actually has to stay there to experience it. The options for dining are wonderful. Always looking forward to my next stay at the hotel.

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Diamantaire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riyadh
Level Contributor
157 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed May 1, 2013

Real five stars hotel , its location access to all hong kong down town shops , business locations and transportation.

It has great resturants , nice staff , and all outstanding services you may imagine

  • Stayed December 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank kmideg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HenleyonThames
1 review
5 of 5 bubbles Reviewed May 1, 2013

Having stayed often, I find this hotel becomes more enjoyable each visit. The service is unparraleled with the Pierre at the top with its superb views and great food.

A Harbour View room gives free entertainment from the scurrying shipping.

The best hotel in the world.

Room Tip: Harbour view on high floor gives added entertainment from the scurrying shipping
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JamesRHenleyonThames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed April 29, 2013

While the outside of this hotel is a bit bland compared to all of the new construction that Hong Kong has witnessed, the interior is truly majestic, and the service is fabulous. We had a suite with a partial water view which was quite nice although the bedroom had no window. The spa is beautiful and we had an incredible massage. Man Wah, on top of the hotel, has been redone, although there are so many good restaurants in Hong Kong now that I would not rush to eat there unless for convenience sake.

  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Marilyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed April 28, 2013

Stay here as a businessman, if your corporate budget allows for it.

Stayed here 8 nights on business, lucky enough to have a corporate rate. The flagship property of Mandarin Oriental knows exactly what "exceed your expectation" means, right from check-in to check-out, with no exaggeration:

* airport pick-up from the jet bridge, particularly nice when you have avoided checking in your luggage (and have a big bag to be dragged around)
* unassuming hotel entrance, with personal valet check-in and (too) detailed check-in info
* room space is shockingly well-utilised - check some other travellers' pictures to see how many stuff they manage to hide in the cupboards
* management understood outstanding service does not have to be intrusive. Try the valet box: I stuck my shoes to be polished in at 1.30am in the morning. After pressing the "valet collect" button, the shoes were picked up while I was still typing my mails, and returned in a state - take a look at the picture.
* Concierge: each and every staff live up to the legendary reputation of the hotel. One of the few hotels where I can actually count on the concierge to book business lunch or dinner when busy in meetings.
* Laundry: how many hotels will put in plastic collar bones in your dress shirts after cleaning? I think enough said;
* Mail room and business centre: efficient, reliable service on reasonable (for a MO!) profit margins
* Airport send-off is most useful when you have Dragonair wait-listing your seat - valet stayed with you throughout the wait.

Areas of improvements:
* need more powerful ventilation system for the cigar bar on ground floor - whole lift lobby smells of cigar most of the time!
* at least one restaurant should have longer opening hours, esp. on Friday nights. Had the not so pleasant experience of being asked to pay without asking before midnight at the Cafe Causette.
* Soooo nice to have a nespresso machine in the room! Would be even nicer if there are more capsule colors to choose from! (Don't worry, there's a Nespresso shop at the IFC which is 5 minutes walk away)
* Mandarin language level of many staff not up to par, even though I kind of understood the hotel does not want to woo the nouveaux riches from Mainland China. Kind of ridiculous to speak English to guests having conversation in Mandarin.

Tips:
* for airport send-offs, insist to have your limosine wait for you at the back alley (where they usually stock the trash bins), instead of the front door. That avoids the limo detour back through the Central district, and the 10-25 minute time loss.
* The hotel neighborhood transforms into Philippino concession on Sundays, with militant philippino workers' union singing songs and yelling slogans (with squeaky loudspeakers) right at the doorstep of the hotel. Be warned.

Room Tip: No chance. Hotel so pride and confident that you will be coming back anyway so there is not even a...
See more room tips
  • Stayed April 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank accident_tourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mandarin Oriental, Hong Kong

Property: Mandarin Oriental, Hong Kong
Address: No.5 Connaught Road, Central, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Hong Kong
#5 Romantic Hotel in Hong Kong
#6 Luxury Hotel in Hong Kong
#7 Family Hotel in Hong Kong
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Hong Kong 5*
Number of rooms: 501
Official Description (provided by the hotel):
The iconic Mandarin Oriental, Hong Kong is the epitome of contemporary luxury combined with Oriental heritage. Having delighted guests with award-winning service and impressive facilities for over 50 years, it is the much-loved address for those seeking an exclusive sanctuary in the heart of this exciting city. The spacious rooms and suites offer magnificent views of the famous Victoria Harbour and the city skyline. A collection of ten outstanding restaurants and bars, including three with Michelin stars, and a Shanghainese-inspired holistic spa, indoor pool and 24-hour fitness centre, make Mandarin Oriental, Hong Kong the recognised home away from home for discerning leisure and business travellers alike. ... more   less 
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Also Known As:
Mandarin Oriental, Hong Kong Hotel Hong Kong
Mandarin Hong Kong
Hong Kong Mandarin Oriental

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