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Mandarin Oriental, Hong Kong
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Reviews (3,112)
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1,818 - 1,823 of 3,112 reviews
Reviewed January 3, 2013

Arrival into HK couldnt be smoother. Superb car at the airport. Luggage pampered as in a spa. Welcomed like VIPs at the property. Rooms are deluxe. Every detail, down to garment steamer, is thought of. We were traveling through an extremely busy time of year, and I left two suitcases with the bell captain after two days in HK. Upon checking back in over a week later, after a tour of Vietnam, my stored luggage was already in the room designated and kept available for me.

Impeccable service from the front of the hotel -- to the back. The spa and beauty salon also were excellent. There may be many hotels in HK of similar high caliber to Mandarin - including the Landmark - but there is no competition when it comes to location location location. The Mandarin Oriental wins without question - for every consideration. Service, luxury, room comfort, amenities, spa, etc etc. Plus location. Choose it every time.

Room Tip: Ask for Harbour rooms for the most astounding views
  • Stayed: December 2012, traveled with family
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1  Thank AnitaNewportBch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2013

As I board the cab to the scenic Hong Kong International airport I cant be more unwilling to leave this part of the world which has given me memories of a lifetime and the main reason being The Mandarin Oriental Hotel, Hong Kong. Absolutely fabulous with spacious well organized and beautiful rooms especially the one's with the view of victoria harbour. The Harbour rooms are well lit and if u can do try to stay in these rooms. The staff is extremely courteous and very caring for individual needs of the guests.
They have very nice activities for the kids. The new year party which still continues has been awesome. The Spa is extremely relaxing and probably one of the best in the world. Will miss Hong Kong especially Mandarin Oriental.

Room Tip: The Harbour rooms are amazing. Try staying in them as they have an awesome view and are spacious.
  • Stayed: January 2013, traveled with family
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1  Thank DrNNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2012

I first patronized this hotel in 1970, when it was barely three years old. Yet it was then already a byword for impeccable service matched by an understated elegance and leisureliness. Young as it was, it rivaled the grand Peninsula Hotel, not lease because its location was ideal, in the heart of the bustling city's business, financial, shopping and fine-dining district, called Central. How it has maintained its preeminence since must surely count as one of the marvels of modern hotel stories. A month ago, I returned for a 5-day stay after an absence of seven months and once more fell under its charm. Admittedly, the size of its rooms cannot compare to those of newer hotels at Pacific Place such as the Shangri-la or Conrad, or the Four Seasons, but it has its own distinctive rich patina that makes up for the reduced dimensions. How it manages to house so many bars and fine restaurants within its walls is a mystery to me, but this definitely is not a complaint! On the contrary, the choice is generous. It even has two breakfast restaurants! One forgives it for the small swimming pool, so perfect is the hotel in other ways. Indeed, its relatively small size compared to the other 5-star establishments in the city means that there is never a crowd in the lobby, and not a single loud voice is heard. Aside from the Mandarin Landmark, not other hotel can boast of a covered access to everything one needs without ever having to walk on the pavement, much less cross a street! My love affair with Hong Kong owes much to this grand lady with a reputation justifiably world-wide.

Room Tip: The rooms with a harbour view basically has the advantage of extra space which was formerly that of an exposed balcony now covered. You pay more, but aside from the view of the traversing ferries and the distant hills of the New Territories, Kowloon itself is quite unprepossessing.
  • Stayed: December 2012, traveled with friends
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1  Thank 5_starhotellover88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2012

Stayed in 2 connecting rooms with the family at the Mandarin Oriental HK from 26 - 31 December 2012 and this is undoubtedly one of the best hotels in the world! This is probably our 4th stay here as a family. Reception took into account that we were traveling with our three children and they offered an extra bed at no extra cost. The kids room had mini bathrobes and they were gifted with stuffed toys and shirts and caps! The rooms seem like they were recently renovated. Housekeeping service is impeccable. There is a Nespresso machine in each room and the wines and champagnes in the mini bar are very well chosen. Ate almost every night at Cafe Causette (as the other outlets Pierre, Grill were fully booked for the holidays!) but the waiters did a fantastic job of taking care of us. By the 2nd night, they knew our food and drink preferences and always made us feel at home. Kids were given complimentary pentel pens and arts & crafts sets which kept them occupied. Buffet breakfast at the Clipper Lounge was abundant and food was delightful. The walkways connecting the Mandarin Oriental to several stores and buildings was a plus, especially when it rained. We would definitely go back again!

  • Stayed: December 2012, traveled with family
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1  Thank FAtienza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2012

I travel for work and pleasure extensively and this is my favorite hotel. Perfect location in Central, beautiful old building in perfect condition with all the mod cons, lovely bars and restaurants, superb rooms and - most noteworthy - perfect service. THE only place to stay in HK. Tip: spa has one of the best massages in HK.

  • Stayed: October 2012, traveled on business
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Thank FraHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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