We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

“Understated Luxury” 5 of 5 stars
Review of Mandarin Oriental, Hong Kong

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Mandarin Oriental, Hong Kong
Ranked #6 of 697 Hotels in Hong Kong
Certificate of Excellence
Edinburgh, United Kingdom
Level Contributor
183 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
“Understated Luxury”
5 of 5 stars Reviewed November 21, 2012 via mobile

Stayed here for two nights while on business in Hong Kong. This hotel is fantastic in terms of location, ambiance and service. Great welcome, very attentive staff, bedrooms luxurious and full of great touches and mod cons. Breakfast buffet varied and fresh. Gym on 24th floor well equipped and spacious. M bar on 25th floor - great cocktails, views and cool tunes! Location of hotel in Central is tops for business quarter and luxury shops/restaurants. Will definitely be back...

Stayed November 2012, traveled on business
Helpful?
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,373 reviews from our community

Traveler rating
    1,989
    304
    50
    19
    10
See reviews for
299
658
198
999
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (425)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Vienna, Austria
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed November 19, 2012

Mandarin Oriental HOng Kong - what do you want more in life.................
I had the opportunity to stay again at Mandarin Oriental in Hong Kong. Nothing changed - still one of the best Hotels I know in the world.
As we came from Doha and the Airline "forgot" our luggage in Doha we arrived without our luggage.
The Hotel ( concierge) was a great help to communicate with the airline and helped us to get the luggage as soon as possible. As we stayed only one night in Hong KOng and we had a quite long flight behind us - the Hotel helped us with a "survival box" We received in our room fresh underwear, t shirt, socks, shirt and additional toiletrees. Thank you soo much for this. It saved our afternoon and evening in HOng Kong. We could go for dinner in fresh and clean clothes.
Mandarin Oriental - just the BEST

Room Tip: try to get a room with Kawloon few - facing the water
See more room tips
  • Stayed November 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Alexander_Vienna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level Contributor
78 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed November 19, 2012 via mobile

Ive spent two nights in this hotel for my business trip to Hong Kong. Location is perfect with a walking distance from the business district and the shopping stores, hence It doesn't matter wether you are there on business or pleasure, it is the place to be in. Excellent service is provided by all staff. The room is large and spacious. It provides study desk, separated toilet from the bathtub and the shower area, Hermes toiletries, nespresso machine, and a steamer to iron your cloth with instead of the ordinary iron! The gym was good in size with plenty of technogym machines. Last but not least the food quality in the Cafe causette is very good.

Stayed November 2012, traveled on business
Helpful?
Thank Sulch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok
Level Contributor
162 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
5 of 5 stars Reviewed November 18, 2012

We recently returned to the Mandarin HK and from the minute you arrive at the front door you are made to feel like you have come home.
Everything about the hotel just oozes charm and character. In the sixteen years I have been visiting it has been refurbished and modernised more than once but has lost none of its style and grace. Nothing is ever too much trouble regardless of whether it's restaurant reservations for the concierge or another pillow from housekeeping.
Now it is time to count the days until my next visit to HK and the MO.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank KirkbyBlue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
55 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed November 15, 2012

We've travelled extensively across Asia, Australia and to a less extent Europe and this is possibly the best 5 star hotel ever. From the moment you're greeted at the entrance to the surprises you find within your room (such as "jet lag calming oil") you would not be disappointed. Yes it is expensive and possibly can't be justified as part of a big trip - BUT if you're in HK for only a few days and/or have a special occasion to celebrate then it's worth the splurge. The rooms have been renovated yet retain a uniquely Chinese feel, the gym is good and the location is perfect - only a few mins walk to the star ferry and central station. Overall loved it and would hope to be back again.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank GelatoP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed November 15, 2012

This has always been one of the grand hotels of Hong Kong, and apart from a brief period prior to its undergoing renovations when it was looking a little worn, it was a safe bet as a five star, meets-all-expectations inn.

The service is outstanding - and I always find it interesting to contrast top HK service with its equivalent in Japan. That in the former colony always comes off a little less subservient (and face it, subservience is a desired trait in hotel staff most of the time) than Tokyo's, and a little slicker with a tad of cockiness at times, but also more street smart and results-oriented. Trying is not the objective - delivering is. That can be a good thing - drinks details are memorized, your room preferences and idiosyncrasies are catered to and not questioned.

The room was "well appointed" (I'm not even sure what that means nowadays) and tastefully and well-designed. The bathroom was a little convoluted with the new "open" look a little impractical when it came to things like shaving, and good have done with a little more thought. The lighting system was not designed to be learnt in a day, and as such led to a few minutes of confusion when I wanted some immediate shuteye.

Laundry service is impeccable, as is the housekeeping staff. No task is beyond them and they are mindful of time constraints (in HK, time is a luxury).

The restaurants and M bar are great but a little busy at times as this great location means it is a power breakfast/cocktails scene 24/7. Room service always has some favorite MO dishes from around the region. Try the chicken rice if you're not going to stop in Singapore but have a hankering for that hard to perfect dish (the original chef was fired from the S'pore location when it changed hands years ago). The gym and spa are great - nice touches when you sometimes need a place to change and relax after checking out of your room and after a long day prior to an overnight flight.

They've done a great job to retain their position in an increasingly crowded market.

Room Tip: Away from the elevators tends to be quieter although insulation is very good.
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Dreddlox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cheshire, uk
Level Contributor
128 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
5 of 5 stars Reviewed November 15, 2012

This hotel is now a bit older, a bit smaller and a bit less glitzy than competitors and all the better for it. It is very well located and service levels are very high with real service where the aim is to make your stay better, not just to impress you. The staff here will take your problem and solve it for you. The choice of dining and eating within the hotel is excellent.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Hong Kong hotels
Admiralty
The Upper House
The Upper House
#1 of 697 in Hong Kong
5.0 of 5 stars 1,849 reviews
Central
Four Seasons Hotel Hong Kong
Central
The Landmark Mandarin Oriental, Hong Kong
Show Prices
Show Prices
Show Prices
Tsim Sha Tsui
Hotel ICON
Hotel ICON
#2 of 697 in Hong Kong
5.0 of 5 stars 4,762 reviews
West Kowloon
The Ritz-Carlton, Hong Kong
Tsim Sha Tsui
InterContinental Hong Kong
InterContinental Hong Kong
#11 of 697 in Hong Kong
4.5 of 5 stars 3,309 reviews
Show Prices
Show Prices
Show Prices

Been to Mandarin Oriental, Hong Kong? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mandarin Oriental, Hong Kong

Property: Mandarin Oriental, Hong Kong
Address: No.5 Connaught Road, Central, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Hong Kong
#5 Romantic Hotel in Hong Kong
#6 Luxury Hotel in Hong Kong
#7 Family Hotel in Hong Kong
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Hong Kong 5*
Number of rooms: 501
Official Description (provided by the hotel):
The iconic Mandarin Oriental, Hong Kong is the epitome of contemporary luxury combined with Oriental heritage. Having delighted guests with award-winning service and impressive facilities for over 50 years, it is the much-loved address for those seeking an exclusive sanctuary in the heart of this exciting city. The spacious rooms and suites offer magnificent views of the famous Victoria Harbour and the city skyline. A collection of ten outstanding restaurants and bars, including three with Michelin stars, and a Shanghainese-inspired holistic spa, indoor pool and 24-hour fitness centre, make Mandarin Oriental, Hong Kong the recognised home away from home for discerning leisure and business travellers alike. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Hotels.com, Booking.com, Hotwire, Expedia, TripOnline SA, Odigeo, Travelocity, HotelTravel.com, Agoda and Jetsetter so you can book your Mandarin Oriental, Hong Kong reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Hong Kong Hotel Hong Kong
Mandarin Hong Kong
Hong Kong Mandarin Oriental

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing