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Marco Polo Hongkong Hotel
Ranked #81 of 723 Hotels in Hong Kong
Reviewed November 17, 2013

We stayed in the Club level at the Hotel. It cost more but was well worth it for the additional services and facilities offered.

The lounge on the 16th floor is a great asset. We regularly had breakfast there, with its daily change of menu. Service is terrific - the staff couldn't be more helpful.

The room was large, with very comfortable beds. The room's harbour view, overlooking Ocean Terminal, was great - particularly useful for seeing the nightly Symphony Of Light.

As for location - you can't get closer to the Star Ferry. It's about 5-10 mins walking distance to the nearest MTR station but once you know where it is, it's easy to get to.

We've stayed in many hotels but the Marco Polo HK is definitely right up there with the best.

Room Tip: Definitely go for a harbour view room if it's within your budget.
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  • Stayed: November 2013, traveled as a couple
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1  Thank Mediatwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,296 - 1,302 of 2,788 reviews

Reviewed November 16, 2013 via mobile

A nice hotel located on a good location with many great attractions around. It was easy to find some nice restaurant nearby,too. The room was spacious enough for us and hotel restaurant was not bad.We would recommend the hotel for short stay.

  • Stayed: November 2013
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Thank Dlinfirt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2013

This was my 2nd stay at the Marco Polo HK. I arrived very early at around 7 am and was told that check-in was not available as all the rooms were full. While I waited at the lobby, I observed that around 50 or more guests checked-out by 7.30-8.00 am. At around 9.30 am, I was told that if I chose a twin room rather than the double I had booked, I would be given a room in half-hour. I accepted the offer. Still no room. Then to my utter amazement I saw the staff check-in quite a few guests who arrived well after me. Finally I was given a room at around 11.30 am and the attitude of the staff was more like a big favor was done for me!

The room is old and in desperate need of renovation. The bathroom looks like it could be from the 70s. The room however is very spacious and comes with a large walk-in closet.

The location is fantastic and that is the only thing really positive about the Marco Polo HK.

  • Stayed: November 2013, traveled on business
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Thank Shaker308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2013

The Marco Polo is the perfect location! It's right near the Star Ferry and attached to the Harbour City Ocean Terminal Mall. It's also a short walk from all the designer shops on Canton Road. Stay on the the Club Level, floors 17 & 18, for extra amenities, special check-in, access to the Club level lounge with extra special top notch service. Sadly I had a view of the back of another hotel, but this is to be expected in Hong Kong!

Stayed: November 2013, traveled on business
Thank ME M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2013

- Location: Great. This hotel is located right next to the Star Ferry, walking distance to Space Museum, Arts Museum and Tsim Sha Tsui metro station. A huge mall can be accessed right from the hotel Lobby.
- Atmosphere: Pleasant and cosmopolitan.
- Decoration: Elegant and modern.
- Room: It was spacious, had a great view, with tea & coffee making facilities, clean with comfortable beds. The bathroom was also big, clean ,elegant.
- Breakfast level: High with many options.
- Service: Very good on all levels. The staff were helpful and provided advice on tours around.
Room service: fast and convenient.
Prices: It was a little expensive but really worth it.

- Would I stay there again? : Yes, of course.

  • Stayed: March 2013, traveled with friends
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2  Thank olympus h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2013

Our best hotel stay! We stayed at the Club floor and it was money well-spent. Service by the Continental Club Lounge staff was the best, they were very accommodating, warm and we felt right at home. The food was excellent, we made sure that we tried all meals at the Lounge. Breakfast, afternoon tea and evening cocktails were all great. The rooms are large and were always clean. Would definitely stay again the next time we're in Hongkong.

The location is a major plus, the hotel is within Harbour City where all our favorite shops were located.

Room Tip: We didn't have a harbour view room but we had a great time just the same!
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  • Stayed: November 2013, traveled as a couple
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1  Thank ReginaManila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2013

If you are going to Hong Kong, the Marco Polo is an excellent option. The location is tops, service super and overall ambience very good. The executive floor lounge is staff with a dedicated service team, delicious food & beverage and offers breakfast until 11am! All staff we encountered were pleasant, friendly and efficent.

Room Tip: Obviously a room with a view of Hong Kong Island is best!
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  • Stayed: November 2013, traveled as a couple
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1  Thank ManilaLover2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marco Polo Hongkong Hotel

Address: No.3 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
Location: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Family Hotel in Hong Kong
#23 Romantic Hotel in Hong Kong
#30 Business Hotel in Hong Kong
#71 Luxury Hotel in Hong Kong
Price Range: $170 - $459 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Marco Polo Hongkong Hotel 4.5*
Number of rooms: 665
Official Description (provided by the hotel):
Marco Polo Hongkong Hotel has recently completed a comprehensive hotel exterior upgrading programme, all rooms are now available to provide exemplary standard of service and ensuring high level of customer satisfaction. Overlooking the spectacular Victoria Harbour, the Marco Polo Hongkong Hotel is located along Canton Road in Tsim Sha Tsui, at the heart of the city’s busiest commercial, shopping and business hub. The Star Ferry and Hong Kong’s cruise terminal are at your footstep, while shopping is right next door with the hotel forming part of Harbour City – Hong Kong’s largest shopping complex. After an exciting day of sightseeing or business meetings, settle into one of the Marco Polo Hongkong Hotel’s 665 guestrooms and suites while staying connected via the complimentary Wi-Fi internet service, and the complimentary handy smartphone which is now fully up and running throughout the hotel. ... more   less 
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Also Known As:
Hotel Marco Polo Hongkong
Marco Polo Hotel Hong Kong
Marco Polo Hongkong Hong Kong
Hong Kong Marco Polo Hotel
Marco Polo Hongkong Hotel Hong Kong

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