I stayed in the harbour view room and paid for the guarantee late check out package.
Check in: The staff at the porter counter are always long face. No obvious queue at the concierge and no one managing the place.
Facilities: Steps but no ramp at the main entrance. No one help me to bring the lugguage. Do not wait at 2/F. You have to wait long long time.
14/F: Amazing! No air-conditioning at the lift lobby.
Room: View is more than good! Hardware is up to 5-star standard. However, it suprised me that they do not have EPL channel. This hotel is in Harbour City. It is under the Wharf Group which holds the Cable TV. I can accept they do not have NOW channels. Isn't it too expensive to pay for the EPL channel?
Check out day: At 2 pm, staff knocked and asked if I will check out on that day. But I already pressed the DO NOT DISTURB button!More
- Free Wifi
- Fitness center