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“Outstanding in all respects”

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JW Marriott Hotel Hong Kong
Ranked #25 of 716 Hotels in Hong Kong
Certificate of Excellence
Boston, MA
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Outstanding in all respects”
5 of 5 bubbles Reviewed June 10, 2014

I would reiterate everything that other positive reviews have said about this top end Marriott. Wonderful location, nicely decorated, comfortable rooms, high attention to detail and a real emphasis on the courteous, thoughtful service that one only sees in Asia. I was lucky enough to stay on the Executive floor and use the two level lounge, which is open from 6 am to midnight. The breakfast and evening h'ors doeurves and cocktails served there are outstanding. The location is a real plus, just a few steps from the Mall and for those needing some outdoor time, a 5 minute walk to Hong Kong Park. Also, super quick and easy for those using the HK airport Express, which is by far the fastest and most comfortable way to get to HK. There is a free shuttle that runs every 20 minutes to Hong Kong Station, where the Express ends.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MahrtianWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,057 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (399)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
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English first
New Delhi, India
Level Contributor
88 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed June 9, 2014

Hotel location was good, there is a shopping mall in the hotel itself that allows more variety for shopping & dine out. Room size was very less, but well organized. You can use Cisco IP phones to do a lot many tasks from it that gives great experience.

Room Tip: Ask for Harbour View Rooms located floor 17 or above
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ParthaAcharya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
5 of 5 bubbles Reviewed June 9, 2014

I stayed at this hotel in May, 2013. The location was great and the hotel was easy to identify from anywhere in the city. The staff was extremely helpful and gave great advise for sightseeing and hikes on my days off. They remembered me by name and even remembered where I told them I was going earlier in the day. Everyone was very personable and treated me wonderfully. The business center had everything I needed and the staff in the business center were helpful when I asked for advice on local printers. I loved having a late night cup of tea in the lobby after a day of meetings. It was a great day to unwind. The breakfast buffet had everything I could have wanted and the food tasted great. I would definitely recommend this hotel to friends and business travelers.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
569 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 402 helpful votes
5 of 5 bubbles Reviewed June 8, 2014

Location: centrally located, connected to Admirality MTR and Pacific Place office/mall
Hotel: smartly built, well kept
Room: big room, corner windows for most rooms, good sized bathroom
Positives: service was great, bed was comfortable
Negatives: shower area probably a foot too small
Ranking at time of writing: Ranked #19 of 595 hotels in HK

Stayed at the JWM for the 2nd time in over 4 years, not much has changed, everything was up to expectations from a 5 star hotel. The hotel is part of a bigger complex called Pacific Place which has 3 other high end hotels, a couple of office towers and a big mall plus direct connection to the MTR. So in terms of convenience, right up there!

The hotel is great, just like any other good business hotel in the area, big and spacious lobby, pool, gym etc. Several restaurants in the hotel, many more in the hall, no dearth of food places across all price points. Breakfast spread though a tad pricey was fantastic.

The room was big for a city such as HK which is known for cramped places. Queen bed, a single seat sofa, writing desk & chair, 2 side tables + ample of room to move around; big closet, spacious bathroom but slightly smaller than optimal shower area.

The service was perfect, prompt and courteous, smiles all around, everybody was happy to assist.

Would certainly recommend staying there.

Room Tip: My room #xx11 didn't have a great view as it faced the back side, but not the mountains, so I ba...
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  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traveleator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasig, Philippines
Level Contributor
234 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed June 5, 2014

The room had a pleasant mountain view. It was also spacious, comes with complete and beautiful amenities. It has an office type desk where you could do business. The beds were big and just right. I simply loved the way they decorated the place with a table and sofa on the corner. You can virtually control everything with bedside controls. Simply beautiful. Will certainly come back and stay here again, if we have the chance. The hotel is beautifully connected to the Pacific Place Mall, the Admiralty MTR station, and Queensway Mall.

Room Tip: Ask for an upgrade if there are any available vacant rooms. Please ask to be located in a harbour v...
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mranola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
167 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
5 of 5 bubbles Reviewed June 4, 2014

We stayed here for ten nights in an executive suite. Having stayed at a number of highly rated hotels, we were pleasantly surprised about all the good things abort the JW Marriott. If we start with the location, above Admiralty station, between Hong Kong and Wan Chai Stations - suitable for everyone - and connected to Pacific Place. Excellent. The suites was very large by HK standards and excellently appointed. Furnishings, bathrooms and Bulgari amenities all first class. Many other reviewers talk about high quality service and attention to detail....we completely agree. The two things that we made good use of and really feel are high quality are the pool and poolside area, and the Executive Floor - combined together and you have a great stay. The afternoon tea/canapes with cocktails were great.

Room Tip: Go for a suite.
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank WheresDuke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena, California
Level Contributor
388 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
5 of 5 bubbles Reviewed June 2, 2014 via mobile

Attention to detail is what separates one hotel apart from another, even within the same brand. This JW Marriott in Hong Kong sets the gold standard for meticulous service. The location can't be beat, the rooms are great, and the staff are well-trained. The amenities are high-quality.

Stayed June 2014, traveled on business
Helpful?
Thank JackandResh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JW Marriott Hotel Hong Kong

Property: JW Marriott Hotel Hong Kong
Address: Pacific Place, 88 Queensway, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Admiralty
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Hong Kong
#18 Business Hotel in Hong Kong
#24 Luxury Hotel in Hong Kong
#32 Romantic Hotel in Hong Kong
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — JW Marriott Hotel Hong Kong 5*
Number of rooms: 602
Official Description (provided by the hotel):
Hong Kong is a cultural centre renowned for its entertainment, shopping, and cuisine. When looking for exquisite hotels in Hong Kong city centre, JW Marriott Hotel Hong Kong is an excellent choice. We offer an ideal location and fantastic amenities for a business or leisure stay. Set atop the world-famous Pacific Place, our Hong Kong hotel with harbor view offers guest rooms complete with breathtaking scenescapes, contemporary furnishings, luxurious bedding, 42" flat-panel TV, and free Internet. Guests love to relax and take a dip in our outdoor pool, stay fit at our 24-hour health club, and enjoy dining at one of our 8 award-winning restaurants. JW Marriott Hotel Hong Kong offers the finest event facilities to suit a variety of occasions and functions, of varying sizes. Our ballroom, the largest on Hong Kong Island, can accommodate up to 1,100 guests for receptions and events. We welcome you to discover the many rewarding experiences JW Marriott Hotel Hong Kong has to offer, for a complete and memorable stay whether you are travelling for business or leisure. ... more   less 
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Also Known As:
Jw Marriott Hong Kong
Marriott Hong Kong
Hong Kong Marriott
JW Marriott Hotel Hong Kong

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