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“Quality location and facility” 4 of 5 bubbles
Review of JW Marriott Hotel Hong Kong

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JW Marriott Hotel Hong Kong
Ranked #24 of 712 Hotels in Hong Kong
Certificate of Excellence
Austin, Texas
Level Contributor
285 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
“Quality location and facility”
4 of 5 bubbles Reviewed April 15, 2013 via mobile

The JW Marriott may not be the newest hotel and could possibly use a small update, but they deliver a quality overall experience at a super convenient location. Connected to Pacific Place gives you access to first class shopping, restaurants, and easy access to the underground. Additionally, you can easily venture to Wan Chai and points beyond. Service at the hotel is friendly and attentive, as expected of a property of this costs. You can feel sure of a positive experience and enjoyable stay while visiting Hong Kong should you choose this location.

Stayed March 2013, traveled on business
Helpful?
Thank Russell P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,021 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (394)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
oslo, norway
Level Contributor
43 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed April 15, 2013

The location was just perfect - in the middle of everything. Shops. restaurants, ferries, the tram to the peak, etc. The hotel staff was very friendly and professional, We were very good taken care of. The view from the hotel room was georgeous - the higher the floor the better. I engjoyed the stay enormously and would have liked to stay longer than the just two nights. The only negative thing I found was the stiff price for gin and tonics.

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kikami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
suisse
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed April 8, 2013

We stayed at the hotel for 2 nights. Upon arrival, a very nice receptionist upgraded us for our wedding anniversary plus pampered us with a bottle of champagne and 3 chocolate mousse. What a start! In the evening, there was a jazz band at the bar who war amazing. The breakfast is the morning is so impressive and delicious. Leaving Hong Kong was sad and leaving this hotel made it harder.

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank natalialb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thailand
Level Contributor
115 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed April 6, 2013

My husband attend his annual conference in March and we stay for three nights. The room rates was extremely expensive and it didn't include breakfast. The room was regular sized, small in Hong Kong hotel, but it has got this stuffy funny smell so I ended up requesting some air freshener to be sprayed in the room and in the toilet at my first arrival at 9pm and the smell came back at 1am.
The bedding was very comfortable and view view was excellent.
The buffet breakfast selections was fanatasic but it got boring on the 3rd morning.

Room Tip: The sound didn't bother me even though my room is right by the lifts.
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  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank strawberrythailand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taipei, Taiwan
Level Contributor
86 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed April 5, 2013

I stayed here for a total of 9 nights in early 2013. This hotel was, a decade ago, probably my favorite Asia-based hotel and it retains some of those early charms, but has grown a little long in the tooth in a few areas. Pros: great location next to Pacific Place mall (food, movies, shopping), to businesses in Wan Chai or Central, and some nice walking/park areas. Amazing bathroom supplies, great water pressure, overall service is good, and rooms are smallish but have good mountain or harbor views. Cons: the buffet breakfast people flow seems congested. Similar to the Conrad Singapore, you can’t help but get bumped or have to wait as a dozen people walk by getting their food. This is a physical layout improvement area. Although the breakfast has good choices, it seems to be ready for more innovation (like their JW omlette). Great live music and drink choices in one of their bars. Overall, the JW still makes good sense because of the location. I like the Conrad next door better, but it's harder to get a good deal there.

Room Tip: Honestly I prefer the mountain views over the Harbor view rooms, which are louder
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  • Stayed February 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
4 of 5 bubbles Reviewed April 2, 2013

I stayed here for the business/leasure visit and it is also very handily located for sightseeing. The area is not full of restaurants but you can get to Central in 20 minutes quite easily via the tube.

The service at the hotel is excellent especially in the club. The views from the room are also very good along with a reasonable size.

I would certainly consider staying here again on our next visit.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RudyattW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melbourne
Level Contributor
63 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed April 1, 2013

Stayed for two nights. Service was very good, and the bed was great. Considering that this is Hong Kong, the room size was great. Did not eat in the restaurant but had a drink at the Fish Bar on the pool level, where the service was as expected. Location was perfect. Right above a shopping mall (Pacific) and the MTR station (Admirality). Free wifi in the room.

Tip: At the lower level of the mall, there is a supermarket called Great. Very nice varieties and cheap for Sushi/Sashimi, bread/bakery etc and Starbucks just above it for your coffee needs.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank iashi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JW Marriott Hotel Hong Kong

Property: JW Marriott Hotel Hong Kong
Address: Pacific Place, 88 Queensway, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Admiralty
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Hong Kong
#18 Business Hotel in Hong Kong
#24 Luxury Hotel in Hong Kong
#32 Romantic Hotel in Hong Kong
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — JW Marriott Hotel Hong Kong 5*
Number of rooms: 602
Official Description (provided by the hotel):
Hong Kong is a cultural centre renowned for its entertainment, shopping and cuisine. When looking for an exquisite Hong Kong hotel, the JW Marriott Hotel Hong Kong offers an ideal location set atop the world-famous Pacific Place. The guestrooms boast breathtaking views, contemporary furnishings, luxurious bedding, 42" flat-panel TV and include free internet in all guestrooms. Relax with a dip in the outdoor pool. Stay fit at our 24-hour health club. Enjoy dining at one of our eight award-winning restaurants. We offer the finest event facilities to suit a variety of occasions and functions of varying sizes. Our ballroom, the largest on Hong Kong Island can accommodate up to 1,100 guests for receptions. Discover the many rewarding experiences JW Marriott Hotel Hong Kong can offer to complete a memorable stay, whether for business or leisure. ... more   less 
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Also Known As:
Jw Marriott Hong Kong
Marriott Hong Kong
Hong Kong Marriott
JW Marriott Hotel Hong Kong

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